Walk Technical Support jobs in Bengaluru, Karnataka
- JoulestoWatts Business Solutions Pvt LtdBengaluru, Karnataka
- Health insurance
- Provident Fund
- 1 to 4 years of relevant experience in technical support or IT helpdesk roles.
- Graduate, preferably BCA or equivalent technical background.
- Ssquad GlobalBengaluru, Karnataka
- Provident Fund
- ❖ Provide first line technical support to clients, diagnosis and resolution of client problems.
- Ability to diagnose and resolve basic technical issues.
- OURS GLOBALBengaluru, Karnataka
- Experience in delivering technical support via call and chat, with the ability to manage multiple support channels simultaneously.
- Wisdom AIBengaluru, Karnataka
- Tooling: Experience with modern support stacks—specifically Pylon for Slack-based support—is a significant advantage.
- Stack focus: SQL, APIs, AI/LLMs, Pylon.
- Xactly CorporationBengaluru, Karnataka
- Health insurance
- Paid time off
- Commuter assistance
- Free snacks
- The team works closely to transfer knowledge and collaborate to ensure we deliver quality support to our customers.
- Familiarize with general FTP file issues.
- Microhard Services Pvt.LtdBengaluru, Karnataka
- Help create technical documentation and manuals.
- Record technical issues and solutions in logs.
- Direct unresolved issues to the next level of support personnel.
- Scientific GamesBengaluru, Karnataka
- Provide lottery software application operation and support for customers.
- First line of support to answer customer inquiries and issues.
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- DeloitteBengaluru, Karnataka
- Provides Mobile Device deployment & support; activities include Technology support guidance and recommendations, activation, account modifications,…
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- SynopsysBengaluru, Karnataka
- Health insurance
- Travel occasionally to customer sites or Synopsys offices to support critical engagements, product launches, or technical escalations.
- SynopsysBengaluru, Karnataka
- Health insurance
- Travel occasionally to customer sites or Synopsys offices to support critical engagements, product launches, or technical escalations.
- SalesforceBengaluru, Karnataka
- Prior experience in a hands-on technical customer role ex.
- Run virtual 1:1 sessions to educate customers about the product and walk them through.
- SalesforceBengaluru, Karnataka
- Prior experience in a hands-on technical customer role ex.
- Run virtual 1:1 sessions to educate customers about the product and walk them through.
- DatadogBengaluru, Karnataka
- Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes.
- ProofpointBengaluru, Karnataka
- Provide proactive recommendations that support the customer's requirements, roadmap and ongoing technical needs.
- Visionary in future focused problem-solving.
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- NexthinkBengaluru, Karnataka
- Health insurance
- Paid time off
- Paid sick time
- Flexible schedule
- Seek to continuously improve relevant technical knowledge and skills.
- Extensive technical knowledge on Digital Workplace/End user computing.
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Job Post Details
Desktop Support Engineer L 1.5 ( Immediate Joiners Only) - job post
Job details
Pay
- ₹30,000 - ₹43,000 a month
Job type
- Full-time
Location
Benefits
Pulled from the full job description
- Health insurance
- Provident Fund
Full job description
Job Title: Technical Support Engineer
Work Location: Bangalore (Hybrid)
Salary: Up to 5.2LPA (based on current CTC & relevant experience)
About the Role
We are looking for a dedicated and technically strong Technical Support Engineer – AMS to join our growing support operations. This role demands excellent troubleshooting skills, strong product knowledge, and the ability to support customers with professionalism and patience. If you enjoy solving technical issues and ensuring seamless user experience, this role is a great fit for you.
You will be responsible for diagnosing computer hardware and operating system issues, providing resolutions, and guiding users through step-by-step solutions. You will work closely with internal teams to ensure consistent and high-quality support delivery.
Key Responsibilities
Technical Support
Diagnose, troubleshoot, and resolve issues related to computer hardware, operating systems, and related peripherals.
Provide remote technical assistance through phone, email, or tickets.
Guide users with step-by-step resolutions for both basic and advanced technical concerns.
Document issues, resolutions, and escalations accurately in the ticketing system.
Required Qualifications
Graduate, preferably BCA or equivalent technical background.
1 to 4 years of relevant experience in technical support or IT helpdesk roles.
Strong understanding of computer hardware, OS concepts, system configurations, and troubleshooting methods.
Good English communication skills, both verbal and written.
Ability to multitask and work in a fast-paced support environment.
Pay: ₹30,000.00 - ₹43,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- Do you have minimum 1 year of experience in Technical Support / Desktop Support / IT Helpdesk?
- Are you comfortable with the max package of 5.2LPA
- Can you communicate fluently in Hindi and English?
Education:
- Higher Secondary(12th Pass) (Preferred)
Work Location: Hybrid remote in Bengaluru, Karnataka