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Walkin jobs in Kolkata, West Bengal

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    • Customer Support Agent -English & Bengali.
    • Our Ideal Customer Support Agent will take responsibility for the following:
    • View all Gear Inc. jobs - Kolkata, West Bengal jobs - New Graduate jobs in Kolkata, West Bengal
    • Salary Search: Walk In For Non Voice Chat Process - Freshers welcome salaries in Kolkata, West Bengal
    • Serve as the primary point of contact for all walk-in visitors, students, parents, vendors, and business partners.
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    • 2 Months Work From Office (Training), followed by Work From Home.
    • Own Laptop & Wi-Fi Connection (Mandatory).
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    • On-Time Salary: Paid strictly on time, with zero delay and absolutely no part payments.
    • We have maintained this flawless record for 6 straight years!
    • Greet and welcome students, parents, and guests with warmth and professionalism.
    • Manage incoming calls, emails, and walk-in queries.
    • Manage enquiry over phone call, WhatsApp , Instagram dms.
    • Sharing product catalogue and initiate 1st conversation with client.
    • Candidate should have excellent communication skills, confidence in customer handling, and an interest in fashion and jewelry sales.
    • Handle incoming sales inquiries through phone calls, email, social media, and walk-in clients.
    • Contact potential customers and follow up on leads generated…
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Job Post Details

Walk In For Non Voice Chat Process - Freshers welcome - job post

Gear Inc.
3.8 out of 5 stars
Kolkata, West Bengal
₹14,000 - ₹16,500 a month

Job details

Pay

  • ₹14,000 - ₹16,500 a month

Job type

  • Full-time

Location

Kolkata, West Bengal

Full job description

Walk IN Interview Date 7th &

Customer Support Agent -English & Bengali

Our Ideal Customer Support Agent will take responsibility for the following:

  • Respond efficiently, accurately and with compassion to users who reach out to the platform to appeal a suspension on their account or device.

  • Learn and utilize various tools and SOPs appropriately. Stay up-to-date with policy and process changes.

  • Follow up for more information to resolve the users issue and explain possible solutions to ensure our users feel supported and valued.

Expectations:

  • B2 English level required (Able to understand/read documents).

  • Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely.

  • Experience with handling highly sensitive customer issues and de-escalating

  • Proficiency with computers, CRM software, and strong typing skills.

  • First-class time management and decision-making skills.

  • New graduates are welcome.

  • Being able to start working immediately is a strong plus.


If you are interested come down for an interview tomorrow 14 feb 10am-2pm at Gear INC

7th Floor, Godrej Genesis, Street Number 18, Block EP&GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Contact Person : Srubabati ( 7003343976 )

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