Skip to main content
Upload your CV and find your next job on Indeed!

Work At Home jobs in Thiruvananthapuram, Kerala

Sort by: -
    • Identify recurring customer issues and work with relevant teams to improve processes.
    • If you’re someone who stays calm under pressure, believes in doing things…
    • View all MYDESIGNATION ONLINE CLOTHING PVT. LTD. jobs - Thiruvananthapuram, Kerala jobs - Customer Care Manager jobs in Thiruvananthapuram, Kerala
    • Salary Search: Customer Support Manager salaries in Thiruvananthapuram, Kerala
    • Total work: 1 year (Preferred).
    • Shift Timing:* Early Morning Shift (Starting at 3:00 AM).
    • Comfortable working in early morning shifts starting at 3:00 AM.
    • This is primarily a work-from-home position, but the candidate must be available to visit our showroom occasionally for video shoots, product shoots, customer…
    • Coordinate patient care services with nurses, doctors, physiotherapists, and caregivers.
    • Schedule and manage staff according to patient requirements.
    • Candidates should be willing to relocate/work from our Trivandrum (Thiruvananthapuram) office after the initial remote working period.
  • View similar jobs with this employer
    • Flexibility in timings, the option to work from home or in the office, and full-time or part-time options are offered as well.
    • Project Management: Plan, execute, and monitor projects from inception to completion, ensuring deadlines and budgets are met.
    • Work-from-home option, where applicable.
    • The role involves communicating with prospective students and parents, understanding their requirements, providing…
  • View similar jobs with this employer
    • Respond promptly to prospective students' enquiries via phone, email, chat, and other communication channels.
    • Maintain accurate and updated records in the CRM.
    • Excellent project management, planning and organisation skills, including the ability to work with internal teams e.g. brand managers, graphics, copywriting etc…
    • Client Acquisition: Identify, approach, and build a network of potential clients in and around Chennai to pitch life insurance products.
    • Experienced Professionals from various sectors.
    • Experience: Freshers and experienced candidates are welcome.
    • Join our team and make your experience count!*.
    • Available for full-time work only.
    • We are looking for enthusiastic and target-driven Telecallers / Travel Sales Executive to join our sales team.
    • Require experienced Sales executive for Solar On Grid projects.
    • Job requires ample travelling and two wheeler is mandatory.
    • Prepare, organize, and verify customer application documents, solar permit paperwork, and net-metering filings.
    • Working Hours: 9:00 AM to 5:00 PM.

People also searched:

work from home
work from home part time
part time
fresher
work from home female
data entry
data entry work from home
office assistant
online jobs work from home
remote work from home
Customer Support Manager
MYDESIGNATION ONLINE CLOTHING PVT. LTD.
Thiruvananthapuram, Kerala
₹35,000 - ₹50,000 a month
Permanent, Full-time
Apply now

Job details

₹35,000 - ₹50,000 a month
Health insurance, Paid sick time, Leave encashment, Provident Fund, Work from home
Permanent, Full-time
Thiruvananthapuram, Kerala

Full job description

We’re Hiring | Customer Support Manager

At MYDESIGNATION, we’re looking for a Customer Support Manager who can take ownership of our customer experience and build a high-performing, responsible, and customer-focused support team.

If you’re someone who stays calm under pressure, believes in doing things right, and knows how to turn customer concerns into positive experiences, we’d love to hear from you!

Location: Thiruvananthapuram, Kerala
Experience: 2+ years in Customer Support / Customer Experience, preferably with team-handling experience

What you’ll be responsible for:

  • Lead and manage the Customer Support team and ensure smooth day-to-day operations.
  • Monitor customer queries, complaints, escalations, and ensure timely resolution.
  • Build strong processes and ensure the team follows them consistently.
  • Track key customer support metrics such as response time, resolution time, CSAT, and ticket backlog.
  • Handle critical customer escalations with ownership and professionalism.
  • Identify recurring customer issues and work with relevant teams to improve processes.
  • Coach, guide, and motivate the support team to improve performance.
  • Ensure consistent and high-quality communication across all customer touchpoints.
  • Coordinate closely with Operations, Logistics, Retail, and other teams to resolve customer issues effectively.
  • Prepare regular reports and provide insights on customer concerns and team performance.

What we’re looking for:

  • Strong ownership and accountability.
  • Excellent communication and interpersonal skills.
  • Ability to handle pressure and difficult customer situations calmly.
  • Strong problem-solving and decision-making skills.
  • A disciplined and process-oriented approach.
  • Ability to manage, motivate, and hold a team accountable.
  • Customer-first mindset with a strong sense of responsibility.
  • Experience working in a fast-paced environment will be an advantage.

Why MYDESIGNATION?
We’re a growing, founder-led fashion brand where you get the opportunity to make a real impact. We value ownership, collaboration, curiosity, and people who are willing to step up and make things happen.

If you think you’re the right fit, we’d love to hear from you!
Apply now / Share your profile to careers@mydesignation.com or hr@mydesignation.com

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund
  • Work from home

Work Location: In person

Let Employers Find YouUpload Your Resume