Work From Home Call Center jobs in Hyderabad, Telangana

Job Description – Customer Relationship Executive (Fresher)

Job Title: Customer Relationship Executive (Fresher)

Experience: 0–1 Year (Freshers can apply)

Location: Kondapur-Hyderabad

Employment Type: Internship ( 6 months)

Job Summary

We are looking for enthusiastic and customer-focused freshers to join our team as Customer Relationship . The ideal candidate will be responsible for building strong relationships with customers, addressing their queries, ensuring customer satisfaction, and maintaining long-term customer engagement.

Key Responsibilities

• Interact with customers through phone calls, emails, chats, or in-person meetings.
• Understand customer requirements and provide appropriate solutions.
• Resolve customer complaints and escalate complex issues to the concerned team.
• Maintain accurate customer records and update CRM systems.
• Follow up with customers to ensure satisfaction and timely issue resolution.
• Build and maintain long-term relationships with customers.
• Coordinate with internal teams to deliver a seamless customer experience.
• Explain company products and services to customers.
• Achieve customer satisfaction and service quality targets.

Eligibility

• Bachelor's Degree in any discipline (B.Com, BBA, BA, B.Sc, BCA, BBM, MBA,B-Tech etc.).
• Freshers are encouraged to apply.
• Good communication skills in English and the local language.
• Basic computer knowledge and MS Office skills.
• Positive attitude and willingness to learn.

Required Skills

• Excellent verbal and written communication.
• Strong interpersonal and relationship-building skills.
• Good problem-solving and listening abilities.
• Customer-oriented approach.
• Time management and multitasking skills.
• Team player with a proactive attitude.

Preferred Skills

• Basic knowledge of CRA tools is an added advantage.
• Ability to handle customer interactions professionally.
• Sales or customer service internship experience is a plus (not mandatory).

Benefits

• Competitive salary package.
• Performance-based incentives.
• Training and career development opportunities.
• Friendly and supportive work environment.
• Opportunities for career growth within the organisation.

CTC: As per company standards / Best in the industry after internship upto 6lpa.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Flexible schedule
• Internet reimbursement
• Paid sick time
• Paid time off
• Work from home

Work Location: In person