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    • Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a…
    • View all SOUVIC INFOTECH PRIVATE LIMITED jobs - Cuttack, Odisha jobs - Customer Care Specialist jobs in Cuttack, Odisha
    • Salary Search: Customer Care Executive salaries in Cuttack, Odisha
  • View similar jobs with this employer
    • Stay informed about industry trends, competitive programs, and emerging career opportunities.
    • Flexible for 6days working from the office with rotational weekly…
    • Provide accurate information about services, pricing and benefits.
    • Understand customer requirements and recommend suitable services.
    • Payout: As per company standards and experience.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide…
    • Equipment: A quiet, distraction-free workspace equipped with a reliable computer or smartphone, high-speed internet, and a clear headset.
    • Guide and advise customers about company services.
    • Share business information and updates via WhatsApp and social media.
    • Pitch about various earning models clearly and explain about our offerings, pricing and next steps to get onboarded.
    • Employment Type: Contractual (1 year).
    • This is a fully remote role: you work from home and talk to students across India in English and Hindi.
    • Key responsibilities - Call and follow up on leads from…
    • E-commerce Expertise: Specific, demonstrable experience managing the complexities of e-commerce bookkeeping (e.g., handling payment gateways, multi-channel…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • Achieve assigned business targets while maintaining ethical standards.
    • Understand customer requirements and recommend suitable insurance solutions.
    • Understand customer requirements and introduce relevant company services.
    • Previous experience in sales, telecalling, business development, or lead generation…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • Prior experience as an English tutor, language trainer…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • Work Mode: Hybrid (shoot from home, or on-site when a project needs it).
    • Confidence, communication and personality development.

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Job Post Details

Customer Care Executive
SOUVIC INFOTECH PRIVATE LIMITED
Cuttack, Odisha
•
Remote
₹15,500 - ₹24,500 a month
Freelance, Part-time, Permanent, Fresher, Full-time
Apply now

Job details

₹15,500 - ₹24,500 a month
Paid time off, Cell phone reimbursement, Leave encashment, Internet reimbursement, Work from home, Flexible schedule
Freelance, Part-time, Permanent, Fresher, Full-time
Remote in Cuttack, Odisha

Full job description

Description

A Customer Service Executive plays a pivotal role in ensuring client satisfaction by addressing inquiries, resolving issues, and providing product or service information. This role includes engaging with customers via various communication channels to offer exceptional support and build lasting relationships. Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a timely and effective manner. Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.

Requirements

- Proven customer service experience or related role.

- Excellent verbal and written communication skills.

- Ability to handle challenging customer interactions gracefully and professionally.

- Strong problem-solving skills and attention to detail.

Responsabilities

- Respond to customer inquiries via phone, email, and live chat promptly and courteously.
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and selecting the best solution.
- Process orders, forms, applications, and requests accurately.
- Follow up on customer interactions to ensure their issues have been resolved.

Pay: ₹15,500.00 - ₹24,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Leave encashment
  • Paid time off
  • Work from home

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: Remote

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