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    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide…
    • View all Ravi Industries jobs - Chinchwad, Pune, Maharashtra jobs - Customer Service Representative jobs in Chinchwad, Pune, Maharashtra
    • Salary Search: Customer Service Team Member salaries in Chinchwad, Pune, Maharashtra
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    • Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a…
    • Stay informed about industry trends, competitive programs, and emerging career opportunities.
    • Flexible for 6days working from the office with rotational weekly…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • 3 pm – 10 pm IST (India students).
    • Equipment: A quiet, distraction-free workspace equipped with a reliable computer or smartphone, high-speed internet, and a clear headset.
    • * Previous experience in an agency is an advantage.
    • We are looking for an Amazon Ads Executive to support and manage Amazon advertising activities across…
    • E-commerce Expertise: Specific, demonstrable experience managing the complexities of e-commerce bookkeeping (e.g., handling payment gateways, multi-channel…
    • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
    • Take and engage chats to prospective customers in…
    • Regularly check in with customers to ensure their needs are being met and help them achieve their desired outcomes using our platform.
    • Part-Time: Approximately 5 hours of effective work per working day, with a target of 100 hours per month.
    • Exposure to real-world AI, automation, and digital…
    • Comfortable working independently from home.
    • The role involves communicating with people interested in our foreign language programs, understanding their…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • Prior experience as an English tutor, language trainer…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • Pitch about various earning models clearly and explain about our offerings, pricing and next steps to get onboarded.
    • Employment Type: Contractual (1 year).
    • Guide and advise customers about company services.
    • Share business information and updates via WhatsApp and social media.

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Job Post Details

Customer Service Team Member
Chinchwad, Pune, Maharashtra
₹18,000 - ₹45,000 a month
Student job, Freelance, Part-time, Internship, Permanent, Fresher, Full-time

Job details

₹18,000 - ₹45,000 a month
Paid sick time, Leave encashment, Work from home, Flexible schedule
Student job, Freelance, Part-time, Internship, Permanent, Fresher, Full-time
Chinchwad, Pune, Maharashtra

Full job description

Work Description – Customer Service Team Member

Work Title: Customer Service Team Member

Work Summary:

We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide excellent support to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience while maintaining professionalism.

Working Responsibilities

Respond to customer inquiries via phone, email, WhatsApp, and in person.

Handle customer complaints and provide timely resolutions.

Maintain accurate customer records and update CRM/software.

Follow up with customers to ensure complete satisfaction.

Coordinate with internal teams to resolve customer issues.

Provide product and service information to customers.

Process customer requests, renewals, and documentation.

Maintain high standards of customer service and professionalism.

Meet daily and monthly customer service targets.

Prepare reports and maintain service records.

Required Qualifications

Graduate in any discipline (preferred).

0–2 years of experience in customer service, support, or a similar role.

Freshers with excellent communication skills are welcome.

Skills Required

Excellent verbal and written communication.

Strong problem-solving and interpersonal skills.

Basic computer knowledge (MS Office, Email, CRM).

Ability to multitask and work under pressure.

Positive attitude and customer-first approach.

Good organizational and time management skills.

Preferred Qualities

Team player with a professional attitude.

Quick learner and adaptable.

Ability to handle difficult situations calmly.

Strong attention to detail.

Work Type: Full-time

Department: Customer Service

Location: Pimpari Chinchwad and Pune

Payout: As per company standards and experience.

Pay: ₹18,000.00 - ₹45,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Work from home

Work Location: Remote

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