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    • Excellent typing skills including speed and accuracy.
    • Educate current customers and potential customers on products and services.
    • Coachable, reliable, and willing to learn an industry from the ground up.
    • We represent qualified carriers in the market, securing freight through established…
    • Good typing speed and accuracy.
    • Willingness to learn and work in a team.
    • Enter and update data accurately.
    • Data for errors and correct them.
    • Work Schedule: Part-time - 10+ hours per week.
    • Rate:* 4 USD per hour.
    • The job is ideal for students, part-timers, or stay-at-home parents.
    • The ideal candidate should be passionate about working with data, creating reports, identifying trends, and supporting business decisions through data-driven…
    • Preferred Qualifications Experience in data analysis, MIS reporting, or business analytics is an advantage.
    • Fresh graduates with relevant academic projects or…
    • Provide administrative and clerical support by handling office tasks, maintaining records, assisting customers and employees, and ensuring smooth day-to-day…
    • Contact business owners and introduce CraftNova's services.
    • Are you available to work remotely for at least 20 hours per week?
    • Follow up with interested leads.
    • No prior experience is required, as complete training and support will be provided.
    • Freshers and experienced candidates are welcome to apply.
    • Internship Completion Certificate * Detailed Performance Report * Hands-on Corporate Exposure * …
    • Laptop + webcam/mic, high-speed internet, power backup.
    • Availability 3–6 hrs/day, 6 days/week (incl. 3–8 AM IST).
    • Top performers cross ₹70,000+.
    • Conduct market research to identify new business opportunities.
    • Experience in IT services or software industry.
    • Build and manage a strong sales pipeline.
    • Understand and work with various tax terms such as W2, 1099, and C2C.
    • Handle end-to-end US IT recruitment process including sourcing, screening, interviewing,…
    • Guide Users: Explain how our products work to new clients in simple words.
    • Job DetailsJob Location: Bengaluru, Karnataka (In-Office Position)Monthly Salary: ₹…
    • Typical Responsibilities Data entry and record management Processing documents and transactions Maintaining databases and reports Verifying and updating…

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Job Post Details

FULL Creative logo

Chat Support - job post

FULL Creative
3.7 out of 5 stars
Bengaluru, KarnatakaHybrid work

Job details

Job type

  • Full-time

Shift and schedule

  • Night shift
  • Rotational shift

Location

Bengaluru, KarnatakaHybrid work

Benefits

Pulled from the full job description

  • Work from home

Full job description

Roles & responsibilities

  • Handle customer queries primarily via web chat.
  • Educate current customers and potential customers on products and services.
  • Should be willing to handle customer escalations and calls when need persists.
  • Achieve the KPI’S and objectives in the cadence set by the team.
  • Building connection/rapport to personalise the chat conversation.
  • Be an active and responsible team member in all aspects of work.


Must have

  • Willing to visit office twice a week (Hybrid Model)
  • 0-1 years of experience in chat or customer facing roles.
  • Exceptional oral and written communication skills.
  • Passion towards amazing customer experience.
  • Excellent typing skills including speed and accuracy.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Willing to work in rotational night shifts.
  • Flexibility to work in night shifts.
  • Good analytical and interpretational skills.
  • Attention to detail.

About us

We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

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