Work From Home jobs

Company Overview :

HOBIT is a revolutionary platform in the Health and Wellness industry with 500k+ users across India and the UAE, dedicated to making workouts fun and engaging. Designed for fitness enthusiasts, HOBIT caters to working professionals and homemakers, fostering a community of like-minded individuals who share a passion for exciting workout classes.

Role Description:

We are looking for enthusiastic and customer-focused Chat Process Executives to join our growing team. This role is ideal for individuals with excellent written communication skills, typing abilities, and a sales-oriented mindset. You will be responsible for handling customer queries via chat, ensuring exceptional customer experience while contributing to business growth.

Role & Responsibilities :

• Engage with potential customers and fresh leads through chat.
• Understand customer requirements and recommend suitable services.
• Convert enquiries and interested leads into paying customers.
• Handle customer objections, resolve concerns and close sales effectively.
• Follow up with interested customers to improve conversion rates.
• Provide accurate information about services, pricing and benefits.
• Maintain records of customer interactions, leads and follow-ups.
• Achieve daily, weekly and monthly sales targets.
• Coordinate with internal teams to resolve customer queries

Requirements:

• At least 6 months of professional sales experience.
• Experience in inside sales, telesales, online sales, business development or lead conversion.
• Strong written English communication, grammar and sentence formation.
• Ability to convince customers, handle objections and close sales.
• Good customer-handling and problem-solving skills.
• Ability to multitask and maintain accurate customer records.
• Self-motivated, target-oriented and disciplined.
• Comfortable working independently in a remote environment.
• Must have a personal laptop and a stable internet connection.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: Remote