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    • Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a…
    • View all SOUVIC INFOTECH PRIVATE LIMITED jobs - Cuttack, Odisha jobs - Customer Care Specialist jobs in Cuttack, Odisha
    • Salary Search: Customer Care Executive salaries in Cuttack, Odisha
    • Provide accurate information about services, pricing and benefits.
    • Understand customer requirements and recommend suitable services.
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    • You can work on your own schedule, on your own computer, from the comfort of your own home.
    • PayPal will handle any currency conversions from USD.
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    • Stay informed about industry trends, competitive programs, and emerging career opportunities.
    • Flexible for 6days working from the office with rotational weekly…
    • Payout: As per company standards and experience.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide…
    • Customer service mindset with a proactive approach to business development.
    • Qualify leads by assessing client needs, budget, and decision-making authority to…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • E-commerce Expertise: Specific, demonstrable experience managing the complexities of e-commerce bookkeeping (e.g., handling payment gateways, multi-channel…
    • Regularly check in with customers to ensure their needs are being met and help them achieve their desired outcomes using our platform.
    • Equipment: A quiet, distraction-free workspace equipped with a reliable computer or smartphone, high-speed internet, and a clear headset.
    • This is a fully remote role: you work from home and talk to students across India in English and Hindi.
    • Key responsibilities - Call and follow up on leads from…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • 3 pm – 10 pm IST (India students).
    • Follow project-specific guidelines to conduct research on e-commerce data.
    • Evaluate the usefulness of product filters and results based on the research.
    • Handle student enquiries professionally and provide basic information about admission counselling services.
    • Follow up with students who have shown interest in…

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Job Post Details

Customer Care Executive
SOUVIC INFOTECH PRIVATE LIMITED
Cuttack, Odisha
•
Remote
₹15,500 - ₹24,500 a month
Freelance, Part-time, Permanent, Fresher, Full-time
Apply now

Job details

₹15,500 - ₹24,500 a month
Paid time off, Cell phone reimbursement, Leave encashment, Internet reimbursement, Work from home, Flexible schedule
Freelance, Part-time, Permanent, Fresher, Full-time
Remote in Cuttack, Odisha

Full job description

Description

A Customer Service Executive plays a pivotal role in ensuring client satisfaction by addressing inquiries, resolving issues, and providing product or service information. This role includes engaging with customers via various communication channels to offer exceptional support and build lasting relationships. Customer Service Executives are responsible for maintaining a positive company image by proactively identifying customer needs and delivering solutions in a timely and effective manner. Key skills for this role include strong communication, problem-solving, and the ability to work collaboratively within a team.

Requirements

- Proven customer service experience or related role.

- Excellent verbal and written communication skills.

- Ability to handle challenging customer interactions gracefully and professionally.

- Strong problem-solving skills and attention to detail.

Responsabilities

- Respond to customer inquiries via phone, email, and live chat promptly and courteously.
- Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and selecting the best solution.
- Process orders, forms, applications, and requests accurately.
- Follow up on customer interactions to ensure their issues have been resolved.

Pay: ₹15,500.00 - ₹24,500.00 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Internet reimbursement
  • Leave encashment
  • Paid time off
  • Work from home

Education:

  • Higher Secondary(12th Pass) (Preferred)

Work Location: Remote

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