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    • Payout: As per company standards and experience.
    • We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide…
    • View all Ravi Industries jobs - Chinchwad, Pune, Maharashtra jobs - Customer Service Representative jobs in Chinchwad, Pune, Maharashtra
    • Salary Search: Customer Service Team Member salaries in Chinchwad, Pune, Maharashtra
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    • Stay informed about industry trends, competitive programs, and emerging career opportunities.
    • Flexible for 6days working from the office with rotational weekly…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • Prior experience as an English tutor, language trainer…
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • E-commerce Expertise: Specific, demonstrable experience managing the complexities of e-commerce bookkeeping (e.g., handling payment gateways, multi-channel…
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    • A reliable Wi-Fi connection and availability for 3–4 hours per day, 6 days a week (including weekends).
    • 3 pm – 10 pm IST (India students).
    • Equipment: A quiet, distraction-free workspace equipped with a reliable computer or smartphone, high-speed internet, and a clear headset.
    • Regularly check in with customers to ensure their needs are being met and help them achieve their desired outcomes using our platform.
    • Multiple times a day, you will be answering client questions, providing price quotes, and selling customers on why they should book a home inspection with “your…
    • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
    • Take and engage chats to prospective customers in…
    • Stable wired internet with at least 20 Mbps speed.
    • KLY Media is a performance marketing company focused on lead generation and pay-per-call solutions.
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    • Work as a Soft Skills Trainer / Communication Trainer / Spoken English Trainer from home and earn between ₹4 – ₹5 LPA.
    • 3 pm – 10 pm IST (India learners).
    • UK Post Graduate Education is offered via education loans from local banks for eligible candidates.
    • Must know about UK University Education Consulting and…
    • Preserve our customer base by proactively communicating with customers and promoting the value of our services.
    • Fluent in at least one regional Indian language.

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Job Post Details

Customer Service Team Member
Ravi Industries
·
3.0
Chinchwad, Pune, Maharashtra
₹18,000 - ₹45,000 a month
Student job, Freelance, Part-time, Internship, Permanent, Fresher, Full-time
Apply now

Job details

₹18,000 - ₹45,000 a month
Paid sick time, Leave encashment, Work from home, Flexible schedule
Student job, Freelance, Part-time, Internship, Permanent, Fresher, Full-time
Chinchwad, Pune, Maharashtra

Full job description

Work Description – Customer Service Team Member

Work Title: Customer Service Team Member

Work Summary:

We are looking for a friendly, customer-focused, and proactive Customer Service Team Member to provide excellent support to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience while maintaining professionalism.

Working Responsibilities

Respond to customer inquiries via phone, email, WhatsApp, and in person.

Handle customer complaints and provide timely resolutions.

Maintain accurate customer records and update CRM/software.

Follow up with customers to ensure complete satisfaction.

Coordinate with internal teams to resolve customer issues.

Provide product and service information to customers.

Process customer requests, renewals, and documentation.

Maintain high standards of customer service and professionalism.

Meet daily and monthly customer service targets.

Prepare reports and maintain service records.

Required Qualifications

Graduate in any discipline (preferred).

0–2 years of experience in customer service, support, or a similar role.

Freshers with excellent communication skills are welcome.

Skills Required

Excellent verbal and written communication.

Strong problem-solving and interpersonal skills.

Basic computer knowledge (MS Office, Email, CRM).

Ability to multitask and work under pressure.

Positive attitude and customer-first approach.

Good organizational and time management skills.

Preferred Qualities

Team player with a professional attitude.

Quick learner and adaptable.

Ability to handle difficult situations calmly.

Strong attention to detail.

Work Type: Full-time

Department: Customer Service

Location: Pimpari Chinchwad and Pune

Payout: As per company standards and experience.

Pay: ₹18,000.00 - ₹45,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment
  • Paid sick time
  • Work from home

Work Location: Remote

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