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Remote Call Centre Agent – Full-Time Work From Home
Job details
Full job description
Remote Call Centre Agent – Full-Time Work From Home-Read before you apply.
Please read carefully before applying.
We are looking for a reliable and experienced Call Centre Agent / Customer Support Executive to join our team on a full-time basis.
This is a work-from-home role, so you must be professional, disciplined, and able to work independently.
Important requirements before applying:
- This is a full-time role. No students, please.
- You must attach your resume when applying.
- Previous work experience is required.
- You must have good English communication skills.
- You must have your own computer/laptop, stable Wi-Fi, and smartphone.
What we offer:
- Work-from-home opportunity.
- Flexible remote work environment.
- Two weeks of fully paid training.
- Ongoing support and coaching.
- Opportunity to grow into a senior role based on performance.
- Performance bonus for good results.
Mandatory requirements:
- Good command of English.
- Fluent and confident speaking ability.
- Ability to assist customers professionally.
- Own computer or laptop.
- Stable Wi-Fi connection.
- Smartphone.
- Basic computer knowledge.
- Quiet place to work from home.
- Reliable and punctual.
What the job involves:
- Making and receiving high-volume outbound and inbound calls.
- Helping customers with course enquiries and bookings.
- Following up with leads and previous customers.
- Managing outstanding enquiries and accounts.
- Sending booking information and follow-up messages.
- Updating customer details and call outcomes.
- Handling objections and solving customer problems.
- Creating positive outcomes through professional communication.
- Working from home with proper daily reporting.
Who we are looking for:
We are looking for someone who is serious, professional, and willing to grow with the company.
The ideal candidate should have:
- Experience in a call centre, customer service, sales, hospitality, tourism, retail, education, or similar role.
- Excellent verbal and written communication skills.
- Confidence in speaking with customers.
- Persistence and resilience when handling difficult conversations.
- Good problem-solving skills.
- Ability to negotiate and handle objections.
- Target-driven attitude.
- Willingness to learn and accept feedback.
- Strong attention to detail.
- Ability to follow instructions properly.
Job type: Full-time
Work location: Work from home
Salary: From ₹6,000 per month
Training: 2 weeks fully paid training
Bonus: Performance bonus available
Education: Bachelor’s degree preferred
Experience: Minimum 1 year work experience preferred
How to apply:
Please attach your resume when applying for this role. Applications without a resume may not be considered.
Pay: ₹6,000.00 - ₹7,000.00 per month
Work Location: Remote