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Manager, Professional Services - job post

Vena Solutions
3.8 out of 5 stars
Indore, Madhya Pradesh
₹38,60,298 - ₹52,22,756 a year

Job details

Pay

  • ₹38,60,298 - ₹52,22,756 a year

Job type

  • Full-time

Shift and schedule

  • Evening shift

Location

Indore, Madhya Pradesh

Full job description

Description


This role will be working out of our Indore office 5 days a week and is required to work an evening shift (either 3:00 PM to 12:00 AM or 5:00 PM to 2:00 AM IST) to support our North American team.

The Manager, PS role is an important member of the Professional Services management team. You are responsible for leading a team who deliver professional services for our customers.


How You'll Make an Impact


  • Lead a team of 10-15 people who deliver professional services projects, ensuring we deliver a world class customer experience and effective business outcomes.
  • Provide your Vena team product & solutioning advice and participating in customers calls that are strategic or in an escalated state.
  • Achieve utilization target for yourself personally and support North American practice leaders by maximizing utilization of PS India resources
  • Hire, coach and grow the team. Provide 1-on-1 guidance and regular feedback focused on employee growth.
  • Maintain close alignment with Practice Leaders in North America and UK on project & people performance, project escalations and trends you observe within the PS India team. Concise and frequent communications ensure the team operates efficiently.
  • Identify, facilitate and/or contribute to departmental initiatives that help scale the company such as methodology improvements, rollout of new tools and team enablement sessions.
  • Collaborate with Account Management, Customer Adoption Management, Product Management and Sales as needed.

We'd Love to see


  • 6+ years experience in a customer-facing implementation delivery team, of which 3+ years are with CPM/EPM products doing technical architecture and solutioning related to budgeting, reporting and consolidations
  • 3+ years experience leading a team of direct reports, including facilitating career growth conversations.
  • Experience leading initiatives that drive business improvements and efficiencies
  • Clear and concise communicator both internally and externally, across all levels of an organization
  • Highly organized, with the ability to manage shifting priorities in a fast-paced environment, and maintain a calm demeanor throughout
  • Demonstrated resourcefulness and ability to be a self starter
  • Ability to drive results while motivating a team to evolve and mature as goals evolve.
  • Interest in AI and willingness to explore AI-driven solutions to enhance performance and drive efficiencies
Base salary range 3,860,298 - 5,222,756 INR

  • Our salaries are tailored to roles, levels and locations. Your individual pay within this range is influenced by factors like work location, skills, experience and education. As you progress in your role, your compensation may adapt, offering flexibility for growth beyond initial levels. For specifics, your recruiter will provide details and address any questions during the hiring process.

About Vena Solutions

At Vena, we’re reimagining how businesses plan and grow: powered by data, collaboration, and innovation

Headquartered in Toronto with a global reach, we help finance teams work smarter using the tools they already love (yes, we’re talking about Excel!). Trusted by over 1,800 organizations and 150,000+ users every day, Vena Solutions brings clarity to complexity.

We're a people led company that leads with our CORE values (Customer Trust, One Team, Respect & Authenticity and Execution Excellence) and are driven by our mission

We’re growing fast, thinking big, and having fun along the way. The future of finance is being built here, and we’d love for you to be part of it

We offer competitive and comprehensive total rewards packages that we review yearly to stay ahead of the market! Transparency is key, we keep you in the loop on how we design our comp programs. Build your future with our Employee Stock Option Program, Retirement Savings, Support & 401k Matching Programs.
Level up your skills with Vena! We support your journey with education subsidies, professional development programs, and learning opportunities to help you grow your career and reach your goals. Your future is bright and we’re here to invest in it!
Your well-being = our priority! Great health & dental plans, wellness sessions (virtual & in-person), Employee Assistance Program (EAP), and a free Headspace subscription to support your mental health.
Vena is everywhere you are! With offices in Toronto, London, and Indore, as well as team members across the United States, EMEA and beyond, we're a truly global company. Collaborate with colleagues around the world and bring diverse ideas to life: no passport required!
Recharge with generous leave options - perfect for vacation, wellness, personal time, parental support, volunteering, and more.
We embrace a flexible culture that supports different ways of working, depending on the role and location. While some of our teams enjoy hybrid arrangements, others thrive in-office or remotely. With modern workspaces in Toronto, Indore, and London, we offer inspiring environments when you need them - and the freedom to work in ways that work best for you and your team.
At Vena, we don’t just keep up, we're leading the way!

We empower team members at every level to actively explore AI best practices, identify meaningful opportunities to apply AI in their work, and champion innovative solutions that drive impact.

By fostering a culture of curiosity, innovation, and responsible use, we’re building a future where AI enhances how we work, think, and lead. From automating workflows to enhancing insights, AI is woven into everything we do.

While every hiring decision is made by people, we may use AI to support application review.

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  • Vacancy Disclosure: Unless otherwise stated, all job postings on our careers site are for existing vacancies. Where explicitly stated, certain postings may be for anticipated vacancies that we expect to open in the near future.
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