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bpo Company jobs in Dwarka, Delhi, Delhi

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    • Follow company policies, processes, and customer service guidelines.
    • Job Role:* Customer Support Executive – Non-Sales.
    • View all aaryanam bpo jobs - Dwarka, Delhi, Delhi jobs - Customer Support Coordinator jobs in Dwarka, Delhi, Delhi
    • Salary Search: Customer Support Executive (CSE) salaries in Dwarka, Delhi, Delhi
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    • Ensure adherence to company policies, SOPs and process guidelines.
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    • Ensure compliance with regulatory guidelines, company policies, and quality standards.
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    • Ensure adherence to company policies, KPIs, and SLAs.
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    • Complaint Handling: Resolve customer complaints professionally in accordance with company policies and procedures.
    • Role Category: Non-Voice Customer Support.
    • The ideal candidate should have 1 to 7 years of experience and a minimum education level of 12th Pass.
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    • You will own multiple moderation cases at a time, taking each from ticket creation through moderation, QA, and golden labeling.
    • Follow company policies, processes, and customer service guidelines.
    • Experience:* Freshers and Experienced Candidates Can Apply.
    • Follow company policies and quality standards.
    • Working Days:* 5 Days a Week | 2 Rotational Week Offs.
    • Freshers: ₹35,000 CTC per month | ₹30,000 In-Hand.
    • Follow company policies, compliance requirements, and standard operating procedures.
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    • Working Hours: 10 hours per shift (including breaks as per company policy).
    • Shift Timing: US–Canada Shift (Night Shift – aligned to North American time zones).

People also searched:

customer service
Customer Support Executive (CSE)
aaryanam bpo
Dwarka, Delhi, Delhi
₹20,000 - ₹25,000 a month
Permanent, Fresher, Full-time

Job details

₹20,000 - ₹25,000 a month
Food provided, Health insurance, Life insurance, Commuter assistance, Provident Fund
Permanent, Fresher, Full-time
Dwarka, Delhi, Delhi

Full job description

Job Role: Customer Support Executive – Non-Sales
Salary: ₹20000 – ₹25,000 In-Hand + incentive
Working Days: 5 Days a Week
Weekly Offs: 2 Days
Qualification: Minimum 12th Pass
Experience: Freshers and Experienced Candidates Can Apply
Communication Skills: Good English Communication
Job Location: Dwarka, Delhi

Key Responsibilities

  • Handle customer inquiries through calls, chats, and emails.
  • Provide accurate information and resolve customer queries efficiently.
  • Deliver professional, polite, and customer-friendly support.
  • Maintain high customer satisfaction and service quality standards.
  • Update customer information and interaction records in CRM systems.
  • Coordinate with internal teams to ensure timely issue resolution.
  • Follow company policies, processes, and customer service guidelines.

Required Skills & Qualifications

  • Good verbal and written English communication skills.
  • Basic computer knowledge and typing proficiency.
  • Strong listening and problem-solving abilities.
  • Excellent interpersonal and customer-handling skills.
  • Positive attitude, patience, and willingness to learn.
  • Ability to handle customer queries professionally.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Application Question(s):

  • How much do you rate your English communication skill out of 10?
  • How many months of experience do you have in calling related roles?
  • What's your last in-hand salary ?
  • Are you ok with the sales role with higher incentives ?

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Dwarka, Delhi, Delhi (Preferred)

Work Location: In person

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