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Call Center Supervisor 1 new

Gurgaon, Haryana
  • Provides coaching and mentoring to contact center supervisors and team leads and occasionally to customer service representatives.
  • Typically requires a minimum of three years of experience in a call center or customer service-related position in a service industry.
  • Tracks and reports contact center performance against objectives and goals, i.e., quality, call volume, customer satisfaction, etc.
  • Evaluates the quality of customer service associates’ calls from customers; provides feedback to reps…

Call Center Executive

TechnoGears
Srinagar, Jammu and Kashmir
₹7,000 - ₹14,000 a month
  • Or you could be making outbound calls to customers who may benefit from our new products or promotions.
  • Your job might mean taking inbound calls from customers wanting technical advice about specific products or construction site problems.
  • Again, you’ll have regular training.
  • You’ll also get out and about on construction sites meeting customers face to face.
  • It’s all about fostering our trusted relationships and using your product knowledge to find solutions to clients’ needs.

Customer Service Representative new

Jain and company
Trilokpuri, Delhi
₹12,367 - ₹24,084 a month
  • To answer incoming calls and respond to customer's emails.
  • Setting up customer accounts and provide relevant information to them.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.
  • Age limit 18yrs. to 30yrs.
  • To handle the Customer Queries Via Call.
  • To Provide the Information related to Product and services to the customer.
  • To Maintain and record the Interaction with the customer.
  • Higher Secondary(12th Pass) (Preferred).
  • Total work: 1 year (Preferred).

Call Center Executive

Tech-Med Tizer Pvt. Ltd.
Noida, Uttar Pradesh
₹50,000 a month
  • The position involves providing excellent customer service on each and every call across a number of different campaigns.
  • Our customer service representatives use their knowledge of company products, services, and policies to assist callers with inquiries, complaints, or problems.
  • The position requires a very positive attitude and the ability to manage time sensitive processes on a daily basis.
  • To ensure success, you need to employ prudence and tact in interacting with others, and be focused on…

Chat Representative: French and English

eTeacher
Tamil Nadu Remote
  • Sales/Customer care call center experience - an advantage.
  • The Online Chat representative serves as the front line for customer experience sales interactions via webchat, WhatsApp, and Messenger texting communication.
  • They are responsible for meeting established sales goals by understanding customer needs, matching them to product solutions and scheduling a registration call when necessary.
  • They also assist customers in completing website transactions to enable eCommerce to consistently achieve…

Call Centre Representative new

Texus Enterprises
Pune, Maharashtra
₹12,500 - ₹32,008 a month
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Manage large amounts of inbound and outbound calls in a timely manner.
  • The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide…

Call Centre Representative new

KV Group Global
Mohali Sas Nagar, Chandigarh
₹25,000 a month
  • Ensure call records are properly stored and organized in the call center database.
  • Ensure daily shift call quotas and set targets are achieved.
  • Monitor trends in customer calls and alert management in event of any suspicious activity.
  • Receive inbound and outbound calls from customers to interact with them and identify their needs and conversate accordingly.
  • Build positive work relationship with customers to enhance the image and public perception of a company.
  • Tele Sales: 1 year (Preferred).

Customer Service Representative

Rebelliuz
Ellisbridge, Gujarat Remote
₹15,000 - ₹30,000 a month
  • Key responsibilities will be making outbound phone calls to customers to assist them in progressing their enrolment using a variety of systems.
  • Previous experience working within a contact center essential and an ability to hit the ground running in a fast-paced environment.
  • Must have demonstrated experience in a high volume customer service industry, both phone and email based.
  • Strong written and verbal communication skills (Fluent English verbal and written).
  • Amazing exposure at global level.

Technical Support Representative - Windows 10 Help Desk new

Bengaluru, Karnataka
  • Drive to achieve team KPI's, Monitor the call queue and ensure prompt action.
  • A Technical Support Representatives at IBM is a front-line position supporting our products and making sure they are at their best for our customers.
  • As a Technical support Representative , you would be helping manage escalations and technical resolution for Windows 10 related issues.
  • You would be involved in managing security on windows and help deliver a superior client experience by understanding and adapting to the…

Customer Service Representative new

munsolutions
Paharganj, Delhi, Delhi
₹12,206 - ₹23,861 a month
  • To answer incoming calls and respond to customer's emails.
  • Setting up customer accounts and provide relevant information to them.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.
  • Age limit 18yrs. to 30yrs.
  • To handle the Customer Queries Via Call.
  • To Provide the Information related to Product and services to the customer.
  • To Maintain and record the Interaction with the customer.
  • Job Types: Full-time, Fresher.
  • Higher Secondary(12th Pass) (Required).

Customer Service Representative

Bengaluru, Karnataka Temporarily remote
  • As a CS Representative, you'll talk to our customers every single day and answer questions related to Groupon deals, customer experiences, merchant feedback, and technical issues.
  • You will respond to all customer and merchant inquiries, ranging from simple to complex by effectively defining customer needs and providing relevant solutions.
  • You will manage verbal and/or multiple written customer requests/inquiries eloquently and efficiently.
  • Use your interpersonal skills and ability to establish…

Customer Service Representative new

palsolutions
Paschim Vihar, Delhi, Delhi
₹12,206 - ₹23,861 a month
  • To answer incoming calls and respond to customer's emails.
  • Setting up customer accounts and provide relevant information to them.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.
  • Age limit 18yrs. to 30yrs.
  • To handle the Customer Queries Via Call.
  • To Provide the Information related to Product and services to the customer.
  • To Maintain and record the Interaction with the customer.
  • Job Types: Full-time, Fresher.
  • Higher Secondary(12th Pass) (Required).

Customer Service Representative - India - Gurgaon

Gurgaon, Haryana +3 locations
  • Answer inbound calls within the guidelines/goals established by the client and management.
  • Consistently archives call quality goals in order to meet client and customer satisfaction goals.
  • SITEL is hiring for International Technical Support Voice Process.
  • Minimum Qualification Intermediate (or +2 equivalent).
  • Experience Any Under Grad or Graduate Freshers.
  • Shifts: Rotational shifts (Should be comfortable to work in all shifts).
  • International Voice (Technical Support).

Call Center Operations Analyst I

Gurgaon, Haryana
  • Develops simulations or models of long-term call volumes, call traffic, traffic flow, financial impacts, problems and/or issues within the call center's operations.
  • Works across multiple call center teams to ensure successful implementation of solutions to operational problems.
  • Analyzes and summarizes data into graphs, charts, plots and reports for management use in support of call center operational and business objectives.
  • Analyzes information obtained from models or simulations to track…

Support Representative

Bengaluru, Karnataka
  • Handle calls professionally and deal with queries efficiently.
  • We are looking for someone who will assist Oracle Aconex users and troubleshoot any of their issues.
  • You’re required to know how clients can maximize their use of the Oracle Aconex system – for all tasks at hand.
  • You will provide outstanding customer service and ongoing customer care to our clients and staff.
  • Adjust tone/level according to who the caller is.
  • Acquire comprehensive knowledge of the Oracle Aconex system in order to…

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