Customer Service Representatives for hire in Kochi, Kerala

Find customer service representatives who excel in resolving issues, providing product information, and ensuring customer satisfaction. Indeed Smart Sourcing matches you with quality talent in Kochi, Kerala to make your hiring faster and simpler.

  • Ready to work now

    834

    candidates

    Resume updated in last 6 months

  • Most popular skills

    Customer Service
    9%
    Communication Skills
    6%
    Microsoft Excel
    6%
  • Education level

    Bachelor's degree
    59%
    Master's degree
    20%
    High school diploma or GED
    14%
  • Years of experience

    6-10 years
    40%
    1-2 years
    20%
    More than 10 years
    20%
  • Current company

    • Sutherland global services
    • SHOPPERS DRUG MART
    • Sutherland Global Services Pvt Ltd
  • Time at current job

    Less than a year
    50%
    2-5 years
    33%
    1-2 years
    17%

Browse Indeed's database of 834 profiles for Customer Service Representatives in Kochi, Kerala

Last updated: 28-Oct-2026

Customer Service Representative: Cost of hiring?

  • Common salary in Kochi, Kerala: ₹305,397 yearly
  • Typical salaries range from ₹212,759 – ₹438,372 yearly
  • Find more information on Indeed Salaries

*Indeed data (IN)

  • SALES REPRESENTATIVE AND CUSTOMER SERVICE AGENT

    Kochi, Kerala

    Licenses & certifications

    Diploma

    Skills

    Time ManagementCustomer ServiceReservation SystemsAmadeusSchedule ManagementMicrosoft Office
  • CUSTOMER EXPERIENCE ASSOCIATE

    Ernakulam District, Kerala

    Licenses & certifications

    LMV LicenceCustomer CommunicationClient Interaction Via Phone CallsTelecom Providers ExperienceCustomer ServiceDriving Licence+8 more

    Skills

    Communication SkillsOrganisational SkillsLeadershipPresentation SkillsTime ManagementAnalysis Skills
  • Client resolution representative

    Kochi, Kerala

    Licenses & certifications

    DiplomaMicrosoft ExcelTally

    Skills

    Communication SkillsOrganisational SkillsTime ManagementPresentation SkillsAnalysis SkillsAccounting
  • Customer Service Representative

    Kochi, Kerala

    Licenses & certifications

    Microsoft OutlookAccountingTallyERP SystemsMicrosoft Office

    Skills

    Microsoft OfficeFilingMicrosoft ExcelMicrosoft OutlookData EntryRecords Management
  • Digital Marketing Manager

    Kochi, Kerala

    Licenses & certifications

    Roadshow and Trade Fair Sales ExperienceSalesGoogle Ads CertificationDriving LicenceFundamentals of Digital Marketing

    Skills

    LeadershipPresentation SkillsCRM SoftwareAudience AnalysisDigital Lead GenerationEmail Marketing
  • Senior PRO Customer service under Head office Abudhabi

    Kakkanad, Kerala

    Licenses & certifications

    ITIL CertificationMCPMicrosoft ExcelCCNA

    Skills

    Postgraduate DiplomaLeadershipPresentation SkillsProduct RoadmappingProject ImplementationTeam Leadership

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Frequently Asked Questions

What is Indeed Smart Sourcing?

Smart Sourcing is a tool that can help you find the right candidates for your open roles and reach out to them directly. Search resumes, and get a list of candidates whose qualifications, requirements and preferences match the job criteria you're looking for.

Are there additional products that can help me find candidates on Indeed?

Yes, you can create a free Indeed employer account">create a free Indeed employer account and post a job or reach more skilled talent by sponsoring a job and expanding your reach.

What's the average time to fill a customer service representative role?

The average time to fill a customer service representative role is 67 days, calculated from the moment the job is posted until a candidate accepts the offer.

What skills do customer service representatives tend to have?

According to the candidates available on Smart Sourcing, the most common skills for a customer service representative include: customer service, communication skills and microsoft excel.

What licenses or certifications are common for customer service representatives?

Common licenses or certifications for customer service representatives include: Driving Licence, Diploma and Tally.

What are some job titles related to customer service representatives?

According to Indeed's Smart Sourcing data, job titles related to customer service representatives include: content specialist- remote, technical support representative and CUSTOMER EXPERIENCE ASSOCIATE.

What level of education is common for a customer service representative?

Bachelor's degree is the most common level of education for a customer service representative in Kochi, Kerala, according to available candidates on Smart Sourcing.

How many years of experience is common for a customer service representative?

Most customer service representatives have 6 years of professional experience.

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