13 Effective Techniques For Building Trust In The Workplace

By Indeed Editorial Team

Published 28 September 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A thriving workplace requires comfort and trust amongst coworkers. The way a team communicates and works with one another influences the success of a project and business significantly. Learning more about the ways that you can build trust can help you create better efficiency and a sense of belonging in the workplace. In this article, we define building trust in the workplace, discuss 13 techniques for building trust and explore types of trust you can develop.

What Is Building Trust In A Workplace?

Building trust in a workplace is a continuous process of gaining the confidence of your coworkers towards your personality and work credibility. It is vital and part of all interactions at a workplace. Growing trust helps create a sense of security and dependability among coworkers. It develops mutually beneficial relationships, impacts employee experience and increases team productivity. A team that trusts one another has a better chance of achieving cohesion and excelling at a project, as they may agree on a solution, respect each other's perspectives and reach a conclusion in times of conflict.

Trust within an organisation exists from the top down. It is important for the employees of an organisation to trust their leadership and the business to thrive and produce effective results. Trust in any workplace often improves the morale of the team.

How To Build Trust In A Workplace

Here are 14 techniques that you may apply to build trusting relationships at your work:

1. Build trust gradually

People may need time to trust others, especially in a new workplace. It is vital to be genuine with your actions. Consistent actions are a key factor in gaining the trust of coworkers. It is necessary to let your actions gain trust rather than asking people for it.

2. Be inclusive

Involving your coworkers in team meetings, brainstorming sessions or lunch breaks may help you gain their trust. Excluding people may stop you from building professional relationships that benefit your work. It is vital to have conversations with everyone and create an environment that is respectful and accepting to ensure a better employee experience within the organisation.

Related: Human Relations Skills (With Definition And Examples)

3. Be honest with your actions

Honesty is vital to building long-term trust. It creates a working environment that is open to communication, values opinions and creates a sense of transparency. Sharing honest opinions may improve your work and help build a thriving organisation. Being truthful with your work and actions can make you a dependable coworker.

4. Fulfil your promises

To gain trust, it is important to deliver on your promises. It creates a sense of reliability and increases the confidence of your coworkers to trust you with a project or assignment. It is essential to be transparent about your work and make commitments that you can fulfil. Let your colleagues know if you lack the time or the knowledge to deliver a particular assignment so they may guide you when necessary.

5. Have integrity

Build your value systems and abide by them. Having integrity in a workplace requires you to be honest and respectful. Sacrificing your values may change your personality, set unrealistic expectations and cause others to question you.

Related: What Is Ethical Behaviour? (With Importance And Examples)

6. Lead by example

Do the actions that you expect from your coworkers. This is especially vital if you are in a leadership position. If your actions differ from what you say, your team members may find it hard to trust or respect you. For example, if you speak about respecting deadlines and time, it is crucial to deliver your work on time and arrive at the office on time consistently.

7. Trust your coworkers

To gain the trust of your coworkers, it is important to show that you trust them as well. When collaborating with other people, avoid micromanaging them. It is critical to give your team the freedom to work in their way as long as the work meets deadlines and the organisation's expectations. In this process, you may discover better methods to overcome a problem or identify gaps in the organisational structure. These insights are beneficial in improving skills and the business.

8. Help your team

When you help your teammates, it shows that you care. You may act as their mentor or share your experience to help ease their workload. Sometimes, it may also benefit you to start communication with new team members and make them feel welcome. Actions of kindness reflect your personality and may help you gain the trust of your coworkers.

Related: What Are Mentoring Skills? (With Definition And Examples)

9. Be willing to learn

You may not have complete knowledge of everything you do, and it is vital to seek help whenever necessary. Respect your coworkers' knowledge and reach out if they are subject-matter experts. Your willingness to learn creates a positive impression and reflects in the work you receive. It is necessary to upskill so you may enhance your industry knowledge and benefit the team. A willingness to learn from your coworkers shows your respect for them and the knowledge they possess.

10. Take responsibility for your actions

When you work on any project or assignment, ensure to deliver it on time. Being punctual with your work helps gain the trust of your coworkers and makes you a reliable colleague. When you take your responsibilities seriously, people recognise and appreciate your commitment to the work. Similarly, in case of any crisis, take accountability for your actions. It shows your integrity and may help in finding solutions faster.

Related: Accountable Leadership: Definition, Importance And Tips

11. Listen to your team

It is necessary to ensure your team or colleagues feel heard. It is the foundation for building positive relationships on mutual respect. Listen to their opinions and perspectives on an issue. You may have a different opinion, but ensure you are open to new ideas. It helps improve the way you communicate with one another and increases transparency in professional relationships. For example, in brainstorming sessions, it is vital to take ideas from everyone without judgement. It helps people gain confidence and share their ideas.

Related: Listening Skills Interview Questions (With Sample Answers)

12. Know your team

Show genuine interest in your colleagues and their work without being intrusive. Understanding them on a personal level may help you improve your work relationship. It helps you anticipate their reactions and responses in different situations. This can provide you with varying perspectives on everyday issues, which may also benefit your professional growth.

Related: 11 Ways To Collaborate With Your Team (With Benefits)

13. Use feedback constructively

Ask your coworkers for their feedback on topics related to work and the work culture. If you are in a leadership position, seeking feedback from your team reflects your respect and value for their opinions or concerns. Address their issues through changes in the work culture or processes. It helps gain their trust and makes you a reliable coworker. For example, if an organisation circulates a form seeking feedback on its paternity leave policy, the firm can respond by making the required changes to the policy based on the feedback.

Types Of Trust

Two types of trust are vital to any workplace. The different types of trust include:

Practical trust

You may earn the practical trust of your coworkers through your actions. It requires you to meet deadlines, arrive at the office on time and deliver on your promises. This makes you a reliable and competent coworker. Practical trust is vital to refrain people from micromanaging your work, which may lead to frustration and low productivity levels.

Emotional trust

Develop meaningful bonds with your colleagues and team members. This requires emotional intelligence, networking and relationship skills to build a thriving emotional trust. You may develop this trust through actions such as offering help, meeting peer expectations and supporting your team in times of crisis.

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