Infrastructure Monitoring Tools (With Features And Examples)

By Indeed Editorial Team

Published 27 May 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

As a company's information technology (IT) increases, it becomes challenging to ensure the network functions efficiently and enhances workflow. This makes the use of monitoring tools for the IT infrastructure is essential to track the increasing number of components. Knowing available infrastructure software and how to choose one can help you track and get an insight into the performance, accessibility and health of the web and the devices connected. In this article, we define infrastructure monitoring tools, explain their importance and best practices and review eight such tools you can select for efficient network monitoring.

What are infrastructure monitoring tools?

Infrastructure monitoring tools help computerise the collection and assessment of information concerning infrastructure constituents, enabling IT professionals to determine the reason for performance issues quickly and effectively. These tools enable you to pre-determine and recognise performance issues in advance, which ensures the web resources functions properly. Infrastructure monitoring is the process of identifying the functionality and accessibility concerns across the solutions or tech stack. Solutions stack refers to all items which make up the IT infrastructure, including the hardware, network, devices, operating system, frameworks and applications.

Usually, infrastructure monitoring is real-time, making it possible to be proactive before something fails. You can use a dashboard to monitor your IT infrastructure in a central location where you can see prompt updates and also generate reports. Infrastructure monitoring comprises other features which allow you to:

  • include more devices to monitor

  • remove unnecessary devices

  • perform health and performance tracking

  • conduct network and data transfer tracking

  • prepare reports and registers

  • include alert components

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What is the importance of infrastructure monitoring?

With complexity in IT infrastructure, where several components are continually working in tandem, an infrastructure monitoring tool helps you to identify the existing problem quickly, saving time and resources. Other benefits include:

  • It provides you with real-time insight into the company's IT infrastructure.

  • It contributes to the realisation of business objectives.

  • It helps you comprehend the network's status at any time, including its general development.

  • It helps you to identify delays and peak periods in the network and ascertain the reason they occur.

  • Monitors the health and performance of appliances in your infrastructure, which enables you to locate possible hitches before they impact the functioning of the entire system.

  • It allows you to solve potential hitches before affecting the end-user and this helps you fulfil the service level agreements (SLA).

  • It helps businesses to analyse performance continuously, which makes it possible to appreciate how the peak system performance appears and enhances performance where applicable.

  • The development team can use infrastructure monitoring as part of their split test experiments.

  • It helps the DevOps teams to authenticate deployments.

With the computerisation of infrastructure monitoring, the information technologies operations (ITOps) and site reliability engineering (SRE) staff can leverage it to realise end-to-end observability throughout the entire IT infrastructure.

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What are infrastructure monitoring best practices?

To enhance the success of your IT infrastructure monitoring plan, you can consider these best practices:

  • Prioritise alerts: It is important to assess your notifications and organise them, starting from the most crucial ones. It is essential to prioritise those alerts which impact user experience.

  • Generate alert resolve processes: It is necessary to aim for the quickest and most effective resolution for each alert. You can identify alerts that require escalation and ones that any employee can resolve.

  • Seek your merchant's expertise: The merchant has most likely supervised infrastructure monitoring for several companies and they might help you optimise your monitoring and help you in realising your objectives faster.

  • Review metrics frequently: It is necessary to set alert limits which are neither too low nor too high. If you are getting many warnings or failing to get one when a genuine failure occurs, it might be necessary to review your notification settings.

  • Buy, instead of developing: While it is possible to build your own monitoring tools, it is advisable to buy one from a vendor. This is because vendors sell software which they have already tested elsewhere and chances of failure are low and also you can get expert help from the vendor when necessary.

  • Perform tests: After installing your monitoring system, it is vital to perform tests and do adjustments to ensure the system is healthy and effective before launching.

  • Create dashboards: IT monitoring software enables you to develop different types of dashboards for various teams in the company, which enables them to track the essential key performance indicators (KPIs). You can create customised dashboards for the IT and operations team, security team and managers to help them get the information they require conveniently.

  • Use comprehensive alerts: Consider creating specific alerts to minimise instances of false positives.

  • Leverage automation: Increase your competences by using monitoring tools that have automation features. This enables you to have complete observability of your tech stack.

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8 Infrastructure Monitoring Tools

Here are eight tools you can consider for monitoring a company's IT network:

1. SolarWinds server and application monitor (SAM)

This is a comprehensive tool that can support 1,200 or more application software and systems. It contains many features, notably application monitoring, app monitoring and Azure monitoring. Infrastructure monitoring using SAM allows you to perform in-depth analysis, which enables you to understand complex issues in your IT system with instant visibility.

This solution also notifies you of baseline deviations and can perform computerised application management, discovery, tracking, and can generate performance reports, saving you time and resources. SAM allows you to perform synthetic monitoring, which ensures the end-user optimum performance from it. It also enables you to monitor both the physical and virtual server usage and capacity metrics, which helps you to pre-determine system requirements and allocate workloads accordingly.

2. SolarWinds server performance & configuration bundle (SPCB)

SPCB is a unified and extremely efficient IT infrastructure solution that is an integration of SAM and SolarWinds server configuration monitor (SCM). This solution is appropriate for businesses who may like to get value from a combination of server, application software and configuration changes tracking. SPCB is highly sophisticated and user-friendly.

The SCM constituent helps to improve visibility and staff accountability since it can notify you of illegal configuration alterations and inform you about the person responsible. SPCB enables you to monitor your network with one modifiable dashboard that includes templates for observing over 1,200 apps, systems and infrastructure sellers. It also provides centralised asset management with automatic detection of hardware and programs in all workplaces and servers.

3. Paessler PRTG network monitor

This is an all-inclusive software containing bandwidth tracking, network tracking, virtual machine tracking, server and application software tracking. It is easy to connect and use and has healthy reporting functions, a web interface and flexible alert abilities which you can receive through email, text messages and push notifications via mobile apps. PRTG mostly relies on agentless tracking and uses simple network management protocol (SNMP) and window management instrumentation (WMI). This software uses a sensor-based method, which enables you to change your solution to meet your specific requirements.

4. SolarWinds AppOptics

This solution contains a user-friendly interface with a visual presentation of data throughout. It also offers you prompt visibility into containerised workloads, virtual machines and cloud services. AppOptics is scalable, set for use immediately after launch and offers you a complete view of all your hosts and notifies you of the hosts who have exceeded or approaching the limit on performance and usage. It also allows you to access information about the processor, memory, hard disk, network metrics and logs.

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5. SolarWinds ipMonitor

This software provides you with unlimited visibility of all your infrastructure assets, including virtual servers and hardware items. It is user-friendly and has a startup wizard which guides you on alert development procedures and also helps you to know the parameters to monitor on each device. By using ipMonitor, you can promptly identify critical devices and start monitoring them to observe their accessibility, performance and receptivity.

6. IpswitchWhatsUp gold

This is an effective IT monitoring software, and it covers network observation, file transfer and file transfer protocol (FTP) server and client. It also enables you to view availability and performance at a glance, reducing the time spent on diagnosis and on performing analysis. WhatsUp gold offers complete visibility of the current status of your apps, system and network components. With this tool, you get reliable alerts via text messages or a mode of your preference from a range of options. It also contains other actions which become active by using alerts, such as service restarts and web alarms.

7. ManageEngine OpManager

This solution contains interface which is very responsive with well-designed features which include network planning, server monitoring, tracking templates, reporting and network workload analysis. It also has network performance monitors with crucial metrics which ensure real-time monitoring and reporting. OpManager has modifiable dashboards, wide area network (WAN) monitoring and multiple limits, which activate alerts when there is a breach in the system.

8. Zabbix

This is an entirely open-source infrastructure monitoring tool with features including cloud, apps, server and network tracking. It has threshold proficiencies that allow you to access flexible options, create distinct problem conditions and fix several severity thresholds. Zabbix also helps you when performing root cause analysis, irregularity detection and tendency prediction.

Please note that none of the companies, institutions or organisations mentioned in this article are associated with Indeed.

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