Team Management Skills (Definition And Ways To Improve Them)
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Team managers often use their technical, conceptual and interpersonal skills to achieve organisational objectives. If you are moving to a leadership role in your organisation, you can develop a range of traits to be successful in the position. Learning about team management skills can help you communicate effectively and foster trust among the members of your team. In this article, we explore various skills that may help you become a successful team manager and discuss how you can enhance and highlight those skills.
What Are Team Management Skills?
Team management skills are a range of traits that help leaders effectively manage, coordinate and supervise a group of employees. Effective leaders rely on various skills, like organisation, delegation and communication, to help their team members enhance their performance and achieve their goals. These skills often help managers clearly communicate organisational goals, set clear performance expectations for team members and share constructive feedback with them. An efficient team manager possesses the ability to unify diverse talents that may lead to the success of an organisation.
Responsibilities Of A Team Manager
A team manager in an organisation may be responsible for the following tasks:
Establish and maintain collaborative relationships with the team members and other teams
Lead, guide and train the team members to meet departmental key performance indicators
Identify, assist and implement ideas that improve the efficiency of the team
Implement rewards, recognition, appraisal and incentive programmes
Conduct soft skills training for the team members to build people capabilities
Motivate team members to take over accountability and responsibility
Communicate company policies to the team to enhance behaviour and performance standards
Become the primary source of information for the team to avoid miscommunication
Manage the workforce, establish and support staff scheduling and capacity planning
Provide open, direct and immediate feedback to the members of the team
Essential Skills For A Team Manager
There are multiple team management skills that may be required to become a successful team manager in an organisation. Here are some key ones:
Interpersonal skills include qualities that a leader uses when interacting with their team members and superiors. These skills allow you to handle various social situations and enhance the flow of work in an organisation. People who possess these skills are expressive, which helps them maintain cordial relationships with their peers while fostering a positive environment. Active listening, empathy, patience and conflict resolution are some important qualities that help in acquiring interpersonal skills.
Having strong communication skills can help you interact with your teams, colleagues and employers and avoid misunderstandings. Effective communicators often have the ability to listen, ask questions for more information, deliver information to team members and offer and receive feedback. It is beneficial to understand the nuances of the various forms of communication, such as face-to-face communication, telephonic conversations and digital correspondence, like email and online messaging.
To become a successful team manager, you may be required to possess the ability to organise your work, analyse complex projects and devise simplified plans of action, prioritise work and delegate tasks effectively. Attention to detail may allow you to organise and maintain projects, the flow of work and schedules for your team members. Being systematic allows you to be productive and manage your time in a way that helps you complete your tasks per the deadlines. People with these skills have effective communication and management skills.
Decision-making skills are a variety of traits that help you make choices between different options and alternatives. These skills also equip you with the ability to make the right judgments in unfavourable situations. Good leaders often have the ability to use both logical thinking and intuitive nuances when considering the benefits and drawbacks of various options.
In an organisation, there can be several problems that may hinder the workflow. These problems can range from conflicts between team members to missing growth targets of the organisation. A good team manager knows how to identify problems and find ways to effectively solve them. To do this, they may analyse details, examine alternative solutions and implement different strategies that help them overcome the challenges in the workplace. After finding potential solutions to the problem, they even evaluate the solutions before implementing them accordingly.
Strategic planning skills
Strategic planning can allow a team leader to establish objectives and set timelines to achieve the goals of an organisation. These skills have a pivotal role in achieving the objectives of the organisation by improving its operations. With vision and experience, a team leader can create achievable goals by making use of time management and resource allocation. A team leader who possesses strong strategic planning skills also knows how to motivate and guide their team members. Strategic planning also helps a team leader set priorities and enhance collaboration.
Time management skills
The ability to manage multiple employee schedules, set and achieve goals and work within multiple deadlines is crucial to managing a team. As a manager or leader, you can use your time management skills to complete important projects in a timely manner. Understanding how to set deadlines according to priority is another skill that can help you manage your time more efficiently.
Knowing how to adapt to different situations allows you to be flexible whenever the work conditions and scenarios change. These skills help you improve and show a desire to learn and grow. As a leader, it is important for you to change or adjust to the various demands of a project. They adapt by analysing the risks and opportunities to deliver beneficial outcomes. Optimism, creative thinking, organisation and flexibility are some of the key attributes of adaptability.
Creativity skills entail innovative thinking and the ability to analyse a problem from a different perspective. People who possess these skills are usually open-minded and are ready to explore alternative ways in which they can solve problems. They often accept ideas from other people, think unconventionally and take calculated risks. An efficient team leader understands that innovative approaches are required to achieve the objectives of an organisation. They also know how important their team's creativity is to generate new ideas.
Related: Traits Of An Effective Team Leader
How To Improve Team Management Skills?
Here are a few ways that may help you improve your team management skills:
1. Support your team's development
Efficient leaders support their team members and help them achieve their professional goals. This often results in increased productivity of the team. They also encourage their team members to take on new challenges that may help them grow. For example, a manager of a content development team may ask the organisation for various tools and resources that their team may require for their development and success. Believing in your team and supporting their growth can foster trust among team members and elevate job satisfaction.
2. Give feedback to your team
Giving effective and constructive feedback to your team members can help them improve and perform better. It is easier to give positive feedback, but it is also important that you share constructive criticism with your team members. For example, focus on actions and results, and plan achievable goals when you meet with your team. This exercise may help your team members improve their skills, enhance productivity and remain motivated. A good team manager often reads about varied scenarios where offering feedback to their team can be helpful.
3. Receive feedback from your team
Getting feedback from your team members is equally important as giving them your feedback. This exercise allows you to learn more about yourself and improve your ability to deliver the best. When you take the feedback from your team, you may find out what is working in the favour of the team and what might require improvement. This information facilitates an understanding of how you can better assist your team members. For example, you may prepare a set of questions for them, focusing on areas where you can improve.
Ways To Highlight Team Management Skills
Here are a few ways you can highlight your skills when applying for a team manager role:
On a resume: You can highlight your skills by describing them in your resume with the help of a professional summary.
In a cover letter: A cover letter allows you to write more about your professional journey and explain how your skills helped you build a team within an organisation and help the organisation achieve its goals.
During an interview: When answering situational interview questions, you can describe a time when you led a team and what strategies you used to help the team achieve its goals.
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