What Does a Business Administrator Do? (With Skills)

By Indeed Editorial Team

Published 13 September 2021

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A business administrator ensures that all facets of business operations continue to function efficiently and successfully. This role is crucial in all kinds of business like non-profit organisations, health care, education, government agencies and even small businesses. Learning about the tasks a business administrator performs and the skills you may need in the role can help you decide if this is the right career path for you.

In this article, we discuss what business administration is, what a business administrator does, the skills that those in this career have to be successful, different career options in this field, the salary you can earn and how you can become a business administrator.

What is business administration?

Business administration is a broad area that includes various roles, growth opportunities and professional areas. It includes managing the organisation's work, people and time. Business administrators ensure organisations run efficiently, effectively and profitably. In this field, a person should have basic knowledge of various areas like accounting, marketing, finance, information technology and a specialisation in a particular area.

What does a business administrator do?

The business administrator's role is important, as they are responsible for the day-to-day operations of the business to help ensure the organisation meets its long-term goals and strategy. Here are some common duties a business administrator performs:

  • make and implement organisational policies, procedures and goals

  • direct the organisation's budget and other financial activities

  • manage activities associated with the making of products or providing service

  • innovate existing processes by adopting new technologies

  • consult with staff, board members and other executives about business operations

  • manage negotiation and approval of agreements or contracts

  • appoint managers and different department heads

  • analyse financial statements, performance reports and sales reports

  • identify areas of cost reduction and improvement of performance, programs or policies

  • create strategies to make sure the business is profitable and successful

Skills of business administrators

Here are a few skills you may require to be successful as a business administrator:

Financial management

Business administrators need to have strong financial management skills. They are responsible for overseeing the cash flow of the business and sales growth. They also evaluate profit-and-loss statements and create budgetary plans for the operations of the business. Being adept in financial management can help a business administrator perform their duties and understand more about what the business must do to succeed.

Read more: How To Become a Financial Advisor: A Complete Guide

Communication skills

Business administrators communicate with multiple stakeholders on a daily basis, like coworkers, members of the leadership team and customers. They often need to communicate on phone calls and also meet with others in person to discuss the business or understand the customers' desires. Business administrators may also communicate via email or within their reports to help others understand the various facets of the business.

Technical skills

Business administrators typically maintain a large amount of data. For this, they may need to work on database management systems or spreadsheets and evaluate the data to draw valuable insights from the same. It is very important that business administrators are equipped to use word processing software and data management tools to perform their work well.

Read more: Technical Skills: Definitions and Examples

Attention to detail

Business administrators handle day-to-day operations of the business, which often requires a strong attention to detail to minimise mistakes. Having the ability to remember key details and perform all the tasks in a specified way is a critical business administrator skill. Attention to detail usually accompanies organisation and focus, both skills that a business administrator can benefit from having.

Read more: Critical Thinking Skills: Definitions and Examples

Time management skills

Time management is a critical skill for business administrators, as they may need to perform multiple tasks in a day. It is important that they have the ability to prioritise and time each task to understand the scope of the work. This knowledge can help them perform all their work on time.

Read more: Self Management Skills: Definition and Examples

Problem-solving skills

It is common for problems to develop in the course of a business. If business administrators have good problem-solving skills, they may be better able to find innovative solutions to solve the problem, which can minimise the potential interruption to normal business operations. It is important for these professionals to be able to find the root cause of the problem, brainstorm and implement solutions and develop processes to prevent the problem from happening again.

Read more: Problem-Solving Skills: Definitions and Examples

Leadership skills

Leadership skills are very important as a business administrator, especially if you have a team to manage. As a leader, it may be necessary to find ways to motivate your team so all staff members perform their best work. As a leader, you may need to mentor your team to find how they work best, what work tasks they are most proficient in and what they need additional training in.

Organisational skills

A business administrator should have good organisational skills as they handle multiple tasks in their role. You can enhance this skill by creating to-do lists and numbering them in priority order or time-blocking your calendar so you can give yourself enough time to complete your daily responsibilities. By being organised, you may find that it is easier for you to attend meetings on time and that you are able to find files and documents with ease.

Project management

As a business administrator, you may need to oversee a project from beginning to end. Business administrators often plan the timelines of the project delivery and create policies and procedures. Having knowledge on how to manage the workforce and the budget and schedule associated with the project can help you achieve your goals.

Salary of a business administrator

The average base salary of a business administrator is ₹20,002 per month. However, your annual salary may vary according to your skills, certifications and experience. For example, the average base salary of a senior business administrator is ₹4,64,105 per year. Also, your salary may vary depending upon the location of the job. For example, the average base salary of a business administrator in Gurgaon, Haryana is ₹4,25,718 per year.

How to become a business administrator

Here are the steps you may follow to become a business administrator:

1. Understand the requirements

To become a business administrator, you may need to achieve different requirements, such as education, qualification, experience, skills or certifications. You can learn what is required to be in this field by reviewing job posts on different job portals. You can also contact working professionals in the field to ask them more about their work experience. By understanding more about what you need to accomplish to become a business administrator, you can prepare accordingly.

2. Earn a degree

After completing your 10+2 education, the minimum qualification required to be a business administrator is often a bachelor's degree like Bachelor's in Business Administration (B.B.A.). This degree course can provide you with an in-depth understanding of business administration so you feel prepared to succeed in this position. During school, you may learn different aspects of business, like marketing, customer service, sales, administration, accounting and human resources.

3. Gain experience

Experience helps to enhance your skills and prepare you to work confidently as a business administrator. You can get experience by completing an internship while you are at university or by shadowing a working professional. By gaining experience and leveraging the relationship you form with others in the industry, you may later have an advantage over other candidates.

4. Consider higher education

After completing your bachelor's degree, you can also opt to for a master's level degree, like one in business administration. Although this degree may not be a requirement for many employers, completing the degree course can equip you with specialised skills you may need to be a successful business administrator. In your master's degree programme, you may learn how to develop a strategic approach and perform innovative thinking in order to efficiently manage business operations.

5. Enhance your resume

It is important to update your resume with the latest skills, certifications and qualifications you possess. Review the job description for the positions you are applying for to see which skills the employer lists as most important for the role, and prioritize your skills list accordingly. In order to pass an employer's applicant tracking system (ATS), consider the keywords the employer included in the job description and make sure your resume matches well.

Read More:10 Best Skills To Include on a Resume (with Examples)

Careers in business administration

If you are interested in working in business administration, you may find work at a private company or government agency. Explore these alternate career options you may enjoy:

  • Senior analyst

  • Management consultant

  • Administrative service manager

  • Operations manager

  • Production manager

  • Cost estimator

  • Sales manager

Salary figures reflect data listed on Indeed Salaries at the time of writing. Salaries may vary depending on the hiring organisation and a candidate's experience, academic background and location.

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