Top Basic Computer Interview Questions (With Sample Answers)
By Indeed Editorial Team
Published 1 May 2022
The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.
Knowing how to operate a computer is essential to join the workforce today as computer skills are becoming increasingly important across different types of roles across industries. Many employers evaluate the basic computer skills of candidates during the interview process. Learning the responses and answers to some common computer questions can help increase your chances of success. In this article, we share some basic computer interview questions and discuss sample answers to help you prepare for your next interview.
Top basic computer interview questions
Review the answers to some basic computer interview questions:
Do you know how to use Microsoft Office and its applications?
Many Microsoft applications like Word, Excel and PowerPoint are important in many job roles and professions. These applications help process text and numbers and enable professionals to prepare reports, documents and charts. Many data entry and processing jobs may require knowledge of Excel as a mandatory qualification. While answering this question, you can explain your expertise in different Office applications and highlight that you are a quick learner.
Example answer: “I have more than four years of experience using different Microsoft Office applications, primarily Excel and PowerPoint. I know how to use different tools and formulas in Excel to simplify data management, keep track of business leads and update sheets. In my previous job as a salesperson, we used Excel every day to manage our sales numbers. I also know how to create engaging presentations and reports using PowerPoint and Word. I am confident that if I have to learn any other application, I will be able to master it in very little time."
What is your typing speed?
Certain data entry or management jobs may require you to type a lot of text or input numbers. A high typing speed can also be necessary for other administrative roles, like a receptionist, assistant or office manager. A recruiter may ask this question to assess whether you can be productive and manage the workload efficiently. It would be ideal to perform a typing test before the interview to give an accurate answer. Anywhere over 55-60 words per minute can be a good score. You can also convey that you are willing to learn how to type faster if required.
Example answer: "In all my past jobs, I have performed many typing roles. The last time I did a test, I was able to type 62 words per minute. I ensure that my typing has very few errors and mistakes. I also use certain spellcheck and editing software and tools to ensure that any inadvertent errors come to my notice. If this job requires me to type at a faster rate, I am willing to learn how to improve my speed."
Do you have any experience managing social media pages and accounts?
Many communication-based roles and jobs may require candidates to have a comprehensive knowledge of different social media platforms. Small organisations and start-ups may not have a dedicated social media manager and expect their marketing manager or content writer to oversee these responsibilities. If you are a fresh graduate looking for a job in the content marketing industry, knowing how to manage social media pages can be highly beneficial.
Example answer: "I have managed client business accounts on Facebook, Instagram, Twitter and LinkedIn in my last job. I know how to post advertisements on these platforms and track success metrics. In my previous role, writing the social media caption and copy was also my responsibility. After analysing what kind of posts and content was getting the maximum response, I helped my clients increase their audience reach and use engagement by nearly 100% without using any ad budgets."
What is your knowledge and experience of using HTML?
HTML, of hyper-text markup language, is a basic and standard element of web pages that helps define content meaning and structure. While most design and development related jobs require knowledge of HTML, some organisations may also expect bloggers, marketers and communication experts to have HTML experience. While answering this question, explain your level of proficiency in HTML and discuss any professional or personal HTML project experience.
Example answer: "Since I work on WordPress extensively, I would say that I understand HTML very well. I use HTML tools and functions for formatting and changing web elements. My interest in HTML started in college and I have also created a simple website using HTMS/CSS which is currently my personal blog. If this role requires in-depth HTML knowledge, I will be extremely happy to advance my knowledge further."
How quickly can you learn new software applications and systems?
As organisations continue to digitise their processes and operations, many use custom software solutions for internal purposes. Large companies may also develop in-house digital solutions that may not have the finesse or user experience of other publicly-available commercial applications and software. By asking this question, an employer might want to confirm whether you can learn how to operate their internal systems. To answer, you can explain your previous experience in using new systems and focus on your ability to learn quickly.
Example answer: "I am very proficient at learning how to work on new systems and applications with minimal guidance and supervision. Most of the software applications that I know how to operate, I have taught myself using online tutorials and courses. I enjoy learning about the functions and features of new systems. In my last job, the team leader asked me to conduct training sessions to help others learn how to use the company's internal CRM system. I am confident that I can learn new software applications and systems in a very short time."
Do you prefer working on a Mac or a Windows system?
Asking this question can help the recruiter or hiring manager understand your preference for different operating systems. This is particularly important for creative roles, like a designer or editor, or if the company is providing you with a working device. This question can help ensure that the company gives you the right resources and tools to work with. While answering this question, you can discuss your preference and explain your experience working on both. This can help indicate that you know and have experience working on different platforms and applications.
Example answer: "Since my work involves creating wireframes and illustrations, I generally prefer using a Mac. In my personal experience, I think it has better visual capabilities and features to help designers produce better results. I have also worked on several Windows computers in my previous roles and can work easily on them too. Personal computers have their own advantages and I can also switch between two operating systems and applications for different projects if required."
Do you use any mobile applications and technology to improve your productivity?
This is a general question to understand if you use mobile applications and devices to improve your efficiency. This can also pertain to whether you have operational knowledge of using collaboration tools, instant messing apps and other project management applications. You can explain the different applications and tools you use and why they are essential. You can also discuss how these tools can help you in your role.
Example answer: "In my previous jobs, I used many time and project management tools to track productivity and progress. Many of these applications also help me collaborate with other team members. These applications were all on my mobile device to help me get real-time notifications and alerts. Personally, I also use an application to remind me to take breaks regularly and stay hydrated."
How do you troubleshoot a technical issue with a device such as a personal computer or printer?
Interviewers may ask this question to assess your ability to solve technology-related issues. Use the STAR approach to explain your action and learning adequately while answering this question. You can also highlight your ability to learn basic maintenance and repair processes.
Example answer: "In my last role as an office administrator, I was responsible for the upkeep and functioning of all electronic devices. In addition to keeping the software systems and applications up-to-date, I also helped resolve any hardware-related issues. I understand basic troubleshoot processes and protocols for all common devices like laptops, personal computers, projectors, Wi-fi routers and printers. I am also willing to learn how to maintain such devices to sustain their longevity and performance."
Please note that none of the companies mentioned in this article are affiliated with Indeed.
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