Stakeholder Management Interview Questions (And Answers)
Updated 8 September 2022
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A stakeholder is a party who has an interest in a company and experiences the financial effects of the outcome of a business. Stakeholder management is a four-step process of identifying stakeholders, determining their influence, developing a communication management plan and influencing stakeholders through engagement. If you are aiming for a stakeholder management position, reviewing some model questions can help you prepare for interviews. In this article, we examine a few sample interview questions for candidates in stakeholder management along with some sample answers.
General Stakeholder Management Interview Questions
Hiring managers may ask you general stakeholder management interview questions to evaluate your basic understanding of the role you are pursuing. This section usually involves questions about yourself, such as:
Tell me about yourself.
How are you feeling today?
Do you believe in our firm's motto?
Describe the ideal workplace for you to be productive
Why did you leave your previous job?
How did you feel about leaving your previous workplace?
Are you able to practice good time management skills?
How do you maintain a good relationship with your colleagues?
Related: How To Introduce Yourself In An Interview
Questions About Experience And Education
These questions aim to understand your educational background and the amount of experience you possess. Try to quantify your answers while answering these questions. These are some popular questions you may refer to:
Do you believe you have enough qualifications for this job?
Why did you choose business as your major?
Explain an instance where you had to manage an immense workload alongside personal pursuits and what you did to resolve the situation.
How would you approach the responsibilities of this position using your major strengths?
Which areas of expertise do you wish to grow more in?
Do you think you can withstand workplace pressure and still excel?
Related: How To Share Your Education Background
In-Depth Interview Questions
In-depth interview questions draw on real-life work scenarios to find out more about your knowledge, skill set and workplace behaviour. Try to be as specific as you can while answering such questions. These are some common questions you may encounter:
Were you ever involved in a challenging situation with a colleague or client?
What three accomplishments from your most recent position are you most proud of?
Tell me about when you had to defend your position in opposition to a decision made by a group or person that you disagreed with.
Describe an instance in which you got quality criticism that was not what you had expected.
Tell us more about your previous experience managing various projects or creating ideas and how it relates to the position you are interviewing for.
What benefits can you provide this business?
Share an instance when you worked with professionals or organisations outside of your industry to achieve a goal.
Related: 25 Behavioural Interview Questions (With Example Answers)
Interview Questions With Sample Responses
Examining common questions about stakeholder management helps you consider the abilities you can employ while communicating with stakeholders, enabling you to plan better solutions. These are some sample questions and answers, along with some tips you may refer to.
1. How do you handle a situation where stakeholders have different views on an issue of great importance?
The job includes gathering information from stakeholders, utilising their feedback to guide decisions and developing project management strategies. Recruiters may present this situation to find out how you handle disputes between stakeholders who may have divergent viewpoints on a project. You can exhibit your conflict resolution abilities by describing how you solved a dispute between stakeholders or coworkers in a prior job when responding to this question. Focusing on how you can work together and incorporate parts of each stakeholder's contributions into a project solution is another tactic.
Example: "In a prior role, two important investor groups had quite different methods on how to handle a project. One was risk-taking and ambitious, whilst the other was conservative. I did research and found methods to develop a reasonable strategy that can involve some risks but also include backup plans to compensate for any losses. Their objectives openly conflicted but I regarded both of their points of view. I set up a meeting with officials from each investment company to make my pitch and together we came to an agreement on the project."
Related: What Is Conflict Resolution? Using This Practice At Work
2. How would you describe your communication style?
It is crucial to describe your communication approach in an interview because managing stakeholders entails developing connections through consistent communication. Everyone uses their ways of communicating with stakeholders across projects, but it is essential to emphasise how adaptable your communication strategies are and how you can apply them in various project management contexts. Think about describing to stakeholders how you use your communicative skills in various contexts and how you use your unique style to achieve good project outcomes.
Example: "I employ a pleasant and steady style of communication to help my projects go smoothly. I strive to include concise summaries of the essential points when communicating significant information to stakeholders so they may easily refer to those messages in the future. I follow up with stakeholders promptly and let them know from the beginning of the project how frequently I plan to provide updates."
Related: How To Overcome Communication Barriers: Benefits And Tips
3. What is your definition of success?
Employers can understand how your notion of success affects your objectives and metrics for measuring them through your answer. A strong response demonstrates that you understand how to define and measure goals, along with your willingness to put forth the effort necessary to achieve them. Reflect on your best wins, your short- and long-term achievements and how the organisation you are interviewing with defines success. You may give particular instances of success from your past.
Example: "I view success as completing my share in both my team and the organisation. I strive to perform my responsibilities as efficiently as possible while balancing them with opportunities for professional advancement and supporting broader organisational objectives. I also acknowledge that the definition of success may differ according to every people."
4. How do you decide what information to present to stakeholders while developing a project?
Interviewers can learn more about your viewpoint on stakeholder participation in the process of project management by asking you this question. Understanding what information to offer and how frequently to interact with each stakeholder is a key component to maintaining successful stakeholder relationships. While ensuring you have the freedom to decide for your project, it is crucial to inform stakeholders. You may use your response to assist stakeholders in feeling mindful and active while also being aware of when to handle team issues.
Example: "I begin by asking the stakeholders directly what details they are interested in learning about the project. At my previous job, some employees sought high engagement, while others preferred relatively infrequent updates to ensure that we share the same opinions on the project's course. Then I think about how much knowledge I can impart while still being effective and keeping my team's atmosphere productive. I can establish a productive environment and meet the requirements of my stakeholders by achieving a balance between these two criteria."
Tips For Stakeholder Management Interviews
These tips may help you prepare and perform well in a stakeholder management interview:
The company culture and the nature of the job usually decide the dress code for employees. Before the interview, enquire if the company has any specific dress code and try to adhere to it. If they do not have a dress code, you may wear business casuals on the day of the interview.
Related: What To Wear: The Best Job Interview Attire
Notice your body language
Body language conveys a lot about a candidate's personality. A firm handshake and genuine smile can benefit you immensely. Refrain from fidgeting or avoiding eye contact because of nervousness.
Related: The Ultimate Guide To Non-verbal Communication Skills
Maintain a positive demeanour
Part of your work in this role involves being able to manage stress and communicate well in difficult situations. Interviewers may put you in unpleasant situations to understand how you react. Maintain an optimistic attitude towards anything unexpected that you may encounter in an interview.
It is common to feel nervous about interviews, and practicing can help you overcome it. Try to read through some common interview questions and prepare suitable answers for them. Practice reading out the answers in front of a mirror or take videos on your phone, as it may help increase your confidence.
Research the position and the firm
Familiarise yourself with the procedures of the interview by enquiring with past attendees. Try to gauge the personality of your interviewer, as this may ease tension. Research the company's ideals so that you can include answers that can favour those principles.
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