A Guide To Writing A Client Relationship Manager Resume

Updated 15 August 2023

A client relationship manager is a professional who builds, maintains and strengthens an organisation's relationship with its clients. They work with one or several clients at once to devise strategies and overcome various business challenges successfully. If you are creating or updating your resume, knowing what to include in it and how to highlight your skills and experience impressively can help you create an engaging document. In this article, we define what a client relationship manager resume is, share steps to write one and provide a template and example to help you prepare your own.

Please note that none of the companies, institutions or organisations mentioned in this article are associated with Indeed.

What Is A Client Relationship Manager Resume?

A client relationship manager resume is a professional document that helps you convey your career goals, educational credentials, skills and industry experience. When you prepare a comprehensive resume, you allow recruiters to better understand your strengths, personality and work ethic. The purpose of this document is to impress hiring managers with your professional accomplishments and convince them that you are a suitable candidate for the position. To do this, use its many sections to prove your proficiency as a client relationship manager. For instance, writing a robust experience section helps explain your job responsibilities.

Your client relationship management skills are another opportunity to strengthen your argument. It tells hiring managers that you know how to communicate in the workplace coherently and solve problems efficiently. When you write your abilities on the resume, you show recruiters your ability to engage with and create solutions for clients, set a clear vision for relationship development, execute client-relationship strategies, manage and lead teams and undertake contract negotiations. A thoughtful, compelling resume includes various competencies, such as attention to detail, teamwork, relationship building, honesty, trustworthiness, negotiation and organisation.

How To Write A Client Relationship Management Resume?

Below are some steps for writing a resume for client relationship manager positions:

1. Start with contact information

Mentioning your contact details on the resume ensures that hiring managers can contact you if they have selected you for the role. Your full name, mobile number and email address are important elements. Bold your name in the document. Below it, provide your phone number and email address. If you are applying for an overseas role, adding your country code to the number is essential. To make this section look interesting, consider inserting your professional networking profiles and a link to your portfolio or website.

2. Write a professional summary

The goal of a professional summary is to summarise your accomplishments. List a few relevant skills and enumerate your scholastic achievements. When creating this section, keep it concise, writing only two to three lines. This allows you to save space, keeping your resume to a single page. It also helps recruiters quickly ascertain what your career goals and skills are. For instance, mention that you have substantial industry exposure and possess strong personal-network-development skills and explain how you have remained a thought leader for clients to highlight your leadership abilities.

3. Outline your experiences

With an experience section on your resume, you can explain your previous job duties and demonstrate your aptitude. This section enables hiring managers to note and understand your professional accomplishments and chief accountabilities. List the job title before the name of the employer and the length of time you worked with the company. Then, describe your job duties briefly in three to five bullet points. Use action verbs to project a confident and compelling tone.

4. Create a skills section

Create a skills section on your resume to highlight your strengths and abilities. This is most persuasive when your proficiencies apply to the requirements of the position. To identify such abilities, carefully examine the job description for keywords. Add relevant skills accordingly. This is a great way to customise your document and focus on each unique opening. A strong resume contains an amalgamation of soft and hard skills. Soft skills, such as time management, problem solving and adaptability, convey your personality to recruiters.

There are many benefits of including keywords. You are more likely to pass through the applicant tracking system (ATS). For instance, if the job description mentions risk management repeatedly, then writing it on the resume and describing it with the help of the experience section can prove to be beneficial. The goal of this exercise is to convince the hiring manager that you possess the essential skills to succeed as a client relationship manager.

5. Mention educational credentials

After mentioning contact details and listing your experiences and skills, create a section to highlight your scholastic performance. Here, include only your most recent educational qualifications if space is a constraint. To format it properly, write the programme's name and that of the institution you attended. If you wish to avoid implying your age, you may skip mentioning the date of graduation. Listing certifications and professional courses makes this section even more appealing, as it demonstrates your desire to pursue additional knowledge and build your career-related skills.

6. Proofread and edit your resume

To spot errors, missing information and grammatical mistakes, proofread the resume multiple times. You can even ask a friend or a family member to do it for you. This helps you gain feedback from others and enhance the document. Check for typographical errors and spelling mistakes. Consider reading it aloud to spot repetitive content. If you are proofreading it on a digital device, try printing the document and going through its hard copy again. This also helps you see how your physical resume looks.

Resume Template For A Client Relationship Manager

Below is a resume template to use as a model for your own:

[First name] [Last name], [Degree or certification if applicable]
[Phone number] | [Email address] | [City], [State or Union territory]

Professional Summary

[Two to three sentences that highlight your years of experience, relevant skills, education or certifications, and achievements as a professional.]

Experience

(For the most recent role, list five experience items. For previous roles, list three.)

[Job Title] | [Employment dates]
[Company Name] | [City], [State or Union territory]

(Strong verb) + what you did (more detail) + reason, outcome or quantified results
[Job duty]
[Job duty]
[Job duty]
[Job duty]

[Job Title] | [Employment dates]
[Company Name] | [City], [State or Union territory]

(Strong verb) + what you did (more detail) + reason, outcome or quantified results
[Job duty]
[Job duty]

Skills

Education

[Degree] | [Name of School or University]

Certifications (optional)

[Certification Name],[Host Organisation] - [Year completed or expiration date]

Resume Example For A Client Relationship Manager

Here is a resume example to help you create your own:

Shantanu Das 9900009966 | shantanu.das@emailcom | New Delhi, India

Professional Summary

A result-oriented professional with over six years of experience working as a client relationship manager. Incredibly adept at delivering high-quality customer service, managing strong client relationships, developing account plans and maximising business revenue. Determined to use my relationship building, networking and leadership skills to provide industry-leading services to the organisation's clients.