How To Write An IT Technician Resume (With Example)

Indeed Editorial Team

Updated 26 February 2023

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

Information technology (IT) technicians are professionals who manage hardware, software and networks by supervising their installation, performance, diagnosis and solutions. When applying for jobs, it is essential for IT technicians to highlight relevant skills, expertise and qualifications. Knowing how to write an impressive resume for an IT technician can help you create your own. In this article, we define and describe how to write an IT technician resume, provide a template and example for your reference and discuss some relevant IT technician skills you can include in your resume.

Please note that none of the companies, institutions or organisations mentioned in this article are associated with Indeed.

What Is An IT Technician Resume?

An IT technician resume is a professional document that includes personal details, skills, experience and educational qualifications relevant to the position. An effective resume allows you to impress potential employers and establishes you as a qualified candidate for the job. The resume showcases your professional experience along with crucial hard and soft skills. An IT technician role demands diverse skills in computer hardware and software, repair, troubleshooting and networking. Including relevant skills on your resume can increase the chances of your resume getting shortlisted.

Related: What Is An Information Technologist? (A Complete Guide)

How To Write A Resume For An IT Technician Job?

Here are the steps you can follow to write a resume for an IT technician job:

1. Add your personal details

Start the resume with your personal details, including your name, contact number, email address and residential address. This helps the hiring managers to identify you and access your communication details quickly. Adding your email address and phone number allows potential employers to contact you easily for additional information or schedule an interview. After writing this section, review it to ensure that the details you mention are correct and up to date.

2. Write a summary of qualifications

A summary of qualifications is a short paragraph describing your experience, skills and career objectives. This can be an excellent opportunity for an IT professional to discuss their past job experience and technical skills. When creating a summary of qualifications, keep it two and three sentences long and precise to ensure that hiring managers can quickly read it.

Related: Professional Resume Samples To Help You Land A Job

3. Discuss your work experience

After writing a summary, create a section to list your professional experience. Prefer listing your experience in reverse chronological order, which means adding your most recent position first. For each position, mention the job title, organisation name, work location and the duration of the job. Then list your primary duties and any major accomplishment in the job. You can also include experience working in related roles such as computer specialists, computer technicians and other technical roles.

4. List critical technical skills

The skills section is critical when creating a resume for an IT technician position. This role demands specific computer and technical skills, such as using specific programmes and installing software on computers. Before creating this section, carefully read the job description to identify the particular skills employers are looking for in a candidate. Add all the interpersonal and technical skills you possess that align with the job description.

Related: Words To Avoid And Include On A Resume

5. Include your certifications

Usually, IT technicians earn certificates in specific subjects or specialisations of information technology, such as system administration or networking. You can consider including IT certifications on your resume if you have them. This can demonstrate that you have relevant qualifications for the specific position and differentiate your job application from other candidates. Some certifications you can add to your resume are Cisco Certified Network Associate (CCNA), CompTIA Fundamentals (ITF+) and CompTIA A+.

Related: 10 IT Certifications (With Qualifications And How To Prepare)

6. Mention your academic qualifications

Create the last section to describe your academic background and mention all relevant degrees and certificates you possess. First, add your highest and latest qualification, followed by the name and location of the institution and the dates you attended. You can also include information about any relevant projects you were part of during your college.

Related: How To Share Your Education Background

Resume Template For An IT Technician Position

Here is a resume template that you can use to create your own:

[Full name]
[City, State]
[Email address]
[Phone number]


[Two three sentences that showcase your professional achievements and skills relevant to the IT technician role]

Work experience

[Job title]
[Name of organisation]
[Duration of employment]

  • [Primary duty]

  • [Primary duty]

  • [Primary duty]

  • [Primary duty]

[Job title]
[Name of organisation]
[Duration of employment]

  • [Primary duty]

  • [Primary duty]

  • [Primary duty]

  • [Primary duty]


  • [Skills with proficiency level]

  • [Skills with proficiency level]

  • [Skills with proficiency level]

  • [Skills with proficiency level]


  • [Certification name and details]

  • [Certification name and details]


[Name of degree]
[Name of college or university]
[City, State]
[Years of attendance]

Related: Creating A Computer Technician Resume (Template And Skills)

Example Resume For IT Technician Job

Here is an example resume for the IT technician role that you can refer to when creating your own:

Karan Sharma
Uttam Nagar, New Delhi
+91 99998 99998

Summary of qualifications

Competent and reliable IT technician with eight years of experience. Excellent at troubleshooting with strong communication, attention to detail and system administration skills. Looking for a position that allows me to advance my career and contribute to the development of new software systems.

Work experience

IT technician
Wavewood Technology
April 2018—Present

  • Train clients on how to use various tools and software

  • Help clients install different types of programs and software on their computer

  • Educate employees about using new product management software

  • Help employees with computer or software related issues

  • Enhance the performance and speed of the company's computer systems

Assistant IT technician
BlueYak Technology
June 2014—March 2018

  • Assisted in troubleshooting the company's system and programs

  • Regularly installed updates on all company's computers

  • Performed basic troubleshooting for in-office computers and programs

  • Assisted senior technicians in educating employees about software and tool features


  • Technical support: Expert

  • Software installation: Proficient

  • Troubleshooting: Moderate

  • Mathematical skills: Proficient

  • Computer diagnostics: Expert

  • Attention to detail: Moderate

  • Customer service skills: Expert

  • Communication skills: Expert


  • Cisco Certified Technician (CCT)

  • Cisco Certified Network Associate (CCNA)

  • CompTIA Fundamentals (ITF+)


Bachelor of Technology in computer science engineering
Wavewood University,
Tilak Nagar, New Delhi
July 2010-May 2014

Related: 20 Jobs With Computers (With Primary Duties And Advantages)

IT Technician Skills You Can Include On Your Resume

Here are some IT technician skills you can consider including on your resume:

  • Time management: As IT technicians often work in fast-paced, changing environments, their role demands strong time management skills. They may also work with multiple clients, which makes time management critical to performing their job effectively.

  • Flexibility: IT technicians usually have various responsibilities that require them to be adaptable and patient in unpredictable circumstances. They may also change tasks frequently, which requires good flexibility.

  • Mathematical skills: You may manage a wide range of numerical data and information in this role. Highlighting this skill can help highlight your application.

  • Professionalism: Being professional is critical for IT technicians as being punctual, organised and well prepared can make it easier for clients to trust and work with them.

  • Communication skills: As an IT technician, you may be communicating with non-tech clients, listening to their technical issues and describing solutions to them. This demands effective communication skills to convey complex information in a simple manner.

  • Data collection: Typically, IT technicians' role involves researching and collecting data to diagnose and resolve technical issues. This makes it important for them to have data collection skills and strong attention to detail.

  • Problem-solving attitude: IT technicians commonly use their problem-solving skills while troubleshooting computer issues for clients or employees. A problem-solving skill also helps IT technicians stay updated with the latest trends and technologies.

  • Privacy and cybersecurity: When working with clients, IT technicians ensure the privacy and cybersecurity of networks and computer systems. Knowing how to secure and encrypt systems, networks and data can be crucial for IT technicians.

  • Equipment repairs and troubleshooting: IT technicians are generally responsible for installing and maintaining computers and related equipment. A skilled IT technician is comfortable repairing and maintaining both the hardware and software of computer systems.

  • Computer diagnostics: Computer diagnostics are critical for detecting and destroying viruses and malware. To diagnose and repair any computer hardware or software problems, it is important for IT technicians to know how to perform digital diagnoses and audits.

  • Customer service skills: Strong customer service involves patience, attentiveness and enthusiasm. An IT technician role requires being patient and supportive to assist customers and resolve technical issues.

  • Leadership skills: IT technicians require leadership skills as they may have to supervise other technicians. They may also have to train and mentor new employees and conduct training or workshop with client teams.

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