Stocker Resume Skills (With Types And How To Include Them)

By Indeed Editorial Team

Published 3 July 2022

The Indeed Editorial Team comprises a diverse and talented team of writers, researchers and subject matter experts equipped with Indeed's data and insights to deliver useful tips to help guide your career journey.

A stocker is an entry-level role that involves being responsible for the inventory, storage and display of goods at a store. If you are looking to pursue a career as a stocker, it is important to acquaint yourself with some integral skills to include on your resume. Learning more about listing these skills on your resume may help you feel more confident and increase your chances of getting hired for the position. In this article, we discuss some important stocker resume skills and provide a list of steps to help you learn more about how to list them on your resume.

What Are Stocker Resume Skills?

Stocker resume skills are special abilities that help stockers perform their duties efficiently. Including these skills on a resume is essential while applying for job opportunities as a stocker. Candidates can learn these skills through on-the-job training or through work experience. Here is a list of are six essential skills required to excel as a stocker that you can consider including on your resume:

Shelf stocking

Stocking shelves is the primary duty of a stocker. Stocking shelves is the process of replenishing shelves with products when necessary, helping ensure there are no empty shelves at the store. A stocker usually sources products from storage rooms to stock the shelves. They can also work on additional tasks like helping unload boxes, separating merchandise and cleaning shelves. They may also organise new shelves based on customer demand, work on rotation of stock for food shelves and maintain a count of products and inventory. Other daily duties can include loading and unloading, picking, sorting and transporting of products.

Shelf display and organisation

A stocker is also typically responsible for taking care of the display and efficient organisation of products in a store. Daily responsibilities include creating optimal and creative visual displays to increase customer engagement, arranging window displays, interior displays and displays for promotions. They may also work on ensuring optimal product rotation, stocking, cleaning and labelling of the products. Stockers work on all aspects of product identification, such as updating stock numbers, prices and marking of codes on a product. They may also actively collaborate with warehouse managers to analyse and review productivity aspects and ways to prevent losses.

Manual dexterity

Manual dexterity is the capacity to use your hands in a coordinated and skilful manner, so that you can efficiently manipulate and grab objects and perform precise hand movements. Manual dexterity is an essential skill that stockers require while performing their daily job responsibilities. Because shelf stocking is a hands-on job, stockers require a good amount of dexterity and hand-to-eye coordination to accomplish tasks. Stockers regularly work to move freight, load and unload goods and arrange products on display shelves. These tasks require a considerable amount of physical strength and stamina, along with excellent motor skills.

Customer service

Apart from stocking shelves, stockers require excellent product knowledge. They regularly update themselves with information to help customers when required. Stockers may work on assisting customers with their queries or informing customers about new products, discounts, offers and store announcements. They treat customers with respect and provide useful information and suggestions to them. They also need the ability to respond to customer criticism in a positive manner and work towards improving the customer's overall shopping experience at the store. These professionals work on maintaining a friendly disposition and professional appearance while interacting with the customer.

Related: 13 Sales Communication Skills (Plus How To Develop Them)

Adherence to store policies

Stores maintain certain policies and rules to help ensure efficient running of the business. Stockers work towards strict adherence to store or company rules and regulations, an d possess excellent attention to detail and adaptability. These policies may relate to various aspects of a stocker's job. A stocker may follow certain safety rules while handling equipment or meet compliance regulations while shelving different products. They may work to maintain customer relations according to the rules and criteria set by the company. This may involve steps taken to address customer complaints, processing returns and various kinds of feedback.


Stockers require excellent communication skills. This includes an ability to listen and also verbally communicate important information in a clear and effective manner. They require communication skills for a variety of different aspects. Stockers may need to communicate with the customer in order to answer their queries on a particular product or provide purchase suggestions when asked. They may communicate with other team members to help ensure efficient collaboration and streamlining of information. They may also communicate with managers or colleagues to mentor and guide them to perform certain tasks and help ensure adherence to policies.

Related: Top Communication Skills For A Resume (With Examples)

Stamina and flexibility

Being a stocker means staying on your feet for hours at a time. As a stocker, you require a good level of strength and stamina to perform your duties in an efficient manner. It is important to stay physically and mentally fit to perform various duties throughout the day. A stocker may also work on rotational shifts and adhere to change in shift timings. An ability to allow flexibility in work hours is an important skill to possess as a stocker.

Related: 14 Examples Of Practical Skills For Professionals

How To Include Stocker Skills On A Resume

You can follow the list of steps below to learn more about how to include stocker skills on your resume:

1. Brainstorm for skills you possess

The first step to listing your skills on your resume is to make a list of all the skills you possess. Brainstorming various skills you have can allow you to discover your capabilities and strengths. Once you put down all your skills on paper, identify skills that apply to the role of a stocker. Note that some skills may not directly relate to the job of a stocker, but may indirectly help a stocker perform daily responsibilities efficiently.

2. Thoroughly read the job description

It is important to always thoroughly read the job description of the position for which you are applying. Job descriptions often have skills listed that hold significance to the open position. Once you identify the skills mentioned in the job description, you may include these skills on your resume. It is important to include only those skills that you possess. Customising your resume according to a job description can help your resume appear more aligned to the position.

3. Research popular skills for similar roles

Research similar positions and explore popular in-demand skills for these roles. You can also build your own professional network and collaborate with like-minded individuals to learn about various skills to pursue to increase employability. Being aware of in-demand skills for the role of a stocker can help you make progress quickly and increase your chances of getting hired.

4. Classify skills based on their type

Once you identify various skills that relate to the role of a stocker, it is important to classify them into the right categories. For example, you may categorise skills as technical and non-technical or soft skills, to better understand how you can organise them on your resume. Once you classify your skills, you can choose a list of relevant and exclusive skills from each category for listing on your resume. Choosing the right skills is important and can help application tracking systems screen your resume effectively.

5. List the skills on your resume

Include the selected skills on your resume. While creating this section, be sure to first include your technical or hard skills, followed by your transferable skills. It is important to only include selected and relevant skills on your resume from each category. Including several skills or adding skills that are not relevant to the position may distract the hiring manager and take their attention away from other important skills.

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