Good experience, well handle Vv.And TEAM LEADS ARE GOOD. All mployee experience is a worker's perceptions about his or her journey through all the touchpoints at a particular company, starting with job candidacy through to the exit from the company.good

Pros

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Aegis Customer Support Services Private Limited insights

Based on 27 survey responses

What people like

Clear sense of purpose
Supportive environment
Ability to learn new things

The worst place to work full of politics

Chat Support Executive (Current Employee) - Kolkata, West Bengal - October 20, 2022

Full of politics don't go there no management an embarrassing situation to work and the worst place ever and they every day you have to stretch and no pay for that

Pros

Nothing

Cons

Every day you have to work extra without any pay

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Friendly atmosphere very good peaceful place

Senior Executive (Current Employee) - Bengaluru, Karnataka - September 11, 2022

I have a never forget the days which I spend in itpl Aegis customer support services in white field very friendly very excellent place it such a foreign location

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One who wants to start career can refer this company

Senior Executive (Former Employee) - Gurgaon, Haryana - August 9, 2022

No job security, pay is not enough for livelihood,Stressful long streching hour's, although some supervisor are great they support you at every step and rest of them are pathetic.

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Good

Manager (Current Employee) - Bengaluru, Karnataka - June 3, 2022

Good, inclusive, supportive peers and managers.Supported employees during covid with work from home option.Good environment, work life balance.

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Upper management was not good.

Executive (Former Employee) - Faridabad, Haryana - August 12, 2021

I have worked more than a year but I did not see any growth opportunity. Not concern and benefits to Executive problems. Harsh behaviour, taunting on asking for leave. You can't take your on leave if you asked them a month before. They will deny you did not inform.

Pros

Cons

8 hours some time more, please don't ask them leave for any reason.They will taunt you very harshly.

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Good worplace and learning environment

Chat Support Executive (Former Employee) - Kolkata, West Bengal - July 6, 2021

Having worked in Aegis , I have learnt- how to learn, adapt dyanamically and grow. It is a place where I enjoyed my work by consistent performance and learning.

Pros

Learning environment, Growth

Cons

Salary

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I like it aegis company

BPO (Former Employee) - India - January 24, 2021

Aegis company is very good telecom private limited company here rule And regulation is very good, all facility are aegis telecom private limited company

Pros

I like it Rule and regulation

Cons

I proud to be aegis company xemplayer

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Work place is good, if anybody want to develop their comm skill so its better for that but management is very poor and they always do partiality.

Team Leader Operation (Former Employee) - Lucknow, Uttar Pradesh - August 25, 2020

Work place is good, if anybody want to develop their comm skill so its better for that but management is very poor and they always do partiality. I was posted in JSR as a team leader but when center rampdown so they did not placed me any other center in same company.

Pros

Salary always on time

Cons

Management is not supportive

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Productive and fun.......

Team Leader - Operations (Former Employee) - Bengaluru, Karnataka - August 14, 2020

Not supportive and management is pathetic, they only love to play politics no matter one loses his or her job. Company is known a company when people work there but looks like few people think they own the company and acts as if Aegis is end of world, no more companies left. Completely unprofessional. People who are responsible running the management forgets one thing which actually is a fact. What goes around comes around.

Pros

Nothing

Cons

Stress

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Working Atomsphere / management / cafeteria is supportable

Senior Associate (Former Employee) - Gurgaon, Haryana - July 18, 2020

Internal Job Posting Performance incentives Economical Cafeteria On Job Training Supportive Work Atomsphere Annual function Rating Based Salary Increment

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Fine

Customer Service Executive (Former Employee) - Bengaluru, Karnataka - June 30, 2020

If you’re looking out for a chilled place to work for sometime, go for it. But there is no growth. Do not expect breaks on time. But work is good. Pressure is average. Mediocre place to work.

Pros

None

Cons

Also none

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No job security

Sr. Process Executive (Former Employee) - Whitefield, Bengaluru, Karnataka - June 22, 2020

Workplace culture was fine but too much of pressure from higher up's. They ask us to work on weekends too but they used to pay for it. Always problems with the transportation team. No job security or what so ever.

Pros

Free transportation

Cons

Salary, job security

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Aegis customer support now merged as Startek

Senior Executive - Operations (Former Employee) - Bengaluru, Karnataka - June 11, 2020

Worst company ever across Its for Human resource & Management as well , they utilise employees like slaves and when the situation accrues like Covid - 19 recently the company has to accept with gutts telling they don't have proper resources or systems atlist they have to inform they cannot afford money to employee insted sending termination Letters to employees house address .

Pros

Nothing found great it was worst experiences, flexible timings and no fixed break timings

Cons

No proper canteen for employees and cab facilities are pathetic .

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Ok ok job

TL (Team Leader) (Current Employee) - Karnataka - June 10, 2020

Lots of changes n lots of employee benefits to be added. Salary is not sufficient. Perks are minimal. Esic feature not for all. Appraisal procedure is worse. Year on year hike is like peanuts.

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Worst management

Customer Care Executive (Former Employee) - Kolkata, West Bengal - June 6, 2020

Horrible experience in this company. Because of Worst management they don't pay full salary. They don't give any opportunity to show your best. No freedom of work.

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Salary issue & working achievement

Data Entry Operator (Former Employee) - Gurgaon, Haryana - June 4, 2020

There is no benefits of salary grow on the based off experience.and this types of skills for not standard increase for position just like first of fall I am fresher and after experience there is no benefits of learning experience for position.

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BPO Job completely

Anonymous (Current Employee) - Bangalore City, Karnataka - May 28, 2020

The job was ok neither satisfy nor worse Highest paid salary for the domestic voice process which is really appreciable and salary is credited on time.. As usual nonsense corporate tactics from the management

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Aegis is one of my best company where i excel my skill

Manager Development (Former Employee) - Noida, Uttar Pradesh - May 19, 2020

Aegis is one of my best companies where I have excel my skill in Digital media, as Customer Success, Product manager, Support, Product development, and analytics. This is the company given me multiple functional opportunities across my experience and I was learnt the business and company culture in and out.

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Good

Customer Care Executive (Former Employee) - Bangalore, Karnataka - March 6, 2020

Good place to work.. You can enhance your communication skill from here.. And there's also both day and night shifts.. Where as you can choose the shift you want

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