Air India SATS Employee Reviews

Good company and suppoetive people in management and encouraged us to achive more.. Thank you AISATS..we enjoyed our work without any difficulties .. Supportive DM's, HOD's and the higher level..

Was this review helpful?

Insights into Air India SATS

Based on 31 survey responses

What people like

Energizing work tasks
Inclusive work environment
Ability to meet personal goals

Areas for improvement

Time and location flexibility

This company is good and aviation line is also good I want to work at air india sats improve my communication skills

Customer service (Former Employee) - Bengaluru, Karnataka - August 7, 2023

What you believe you learned management work place culture the most enjoyable part of the.job every day new new people meet me and solve the problem ok

Was this review helpful?

Cooperative workplaces.

Customer Service Executive (Current Employee) - Delhi, Delhi - August 6, 2023

1) It was mid June, 2018 i was new. All flights were diverted to other cities due to heavy rain of 1.5 hrs. I have no idea how to deal with these passers. That was a typical day for me. 2) I learn to issue and reissue all type of tickets. Refund of all tickets. 3) Management is good and cooperative. 4) Good place to work. 5) The hardest part of job is to deal with the passengers whose flight missed due to disruption. 6) Enjoyable moment is to deal with passengers from different country and when they appreciate for my work.

Was this review helpful?

simple work yet rush people who are brainless

Equipment Operator (Current Employee) - Telangana - June 23, 2023

work is simple but people who guid are not worth working with i prefer not working there if you cant bare nonsense . if you can refresh the bad moment you can survive there

Was this review helpful?

Rate your recent company

Share your experience to help others

Work culture is ok

Customer Service Agent (Current Employee) - Hyderabad, Telangana - February 20, 2023

Salary is very less even u will not get a credit card or a loan... Hopeless salary without thinking of a normal man necessities. Even coolies daily wagers will get more than this air india sat...

Was this review helpful?

Its a nice exoeeience working with Aisats and i gained much more experience in each department i achieved best customer service award

Duty Manager (Former Employee) - Hyderabad, Telangana - January 12, 2023

I recommend those persons who are passion to be associated with Aviation industry to start career with Aisats so that u will gained not only experience but also gained good working practical experience too. Management will give much working exposure.

Was this review helpful?

Workplace

Customer Service Executive (Current Employee) - Karnataka - November 21, 2022

Fun working place and good supportive team every festive new types of engagments activities are done with employees on pan india level all over work place is good 👍👍

Pros

Vehicle facility

Cons

No ther accomodatioms available

Was this review helpful?

A good atmosphere with good team members.

Operation Assistant (Former Employee) - Bangalore - September 20, 2022

Its a contract company and with good team mates. Everyone in this company are very helpful. There are rotational shifts. Employees get a good training from here.

Was this review helpful?

Igi airport t3

Passenger Service Assistant (Former Employee) - Mahoba, Uttar Pradesh - August 9, 2022

Xhxjjchxiglgjfigogkgkfjfhchckhkcjgjckvjfifhglfhckgjd

Pros

Cons

Was this review helpful?

Its okay

Customer Service Representative (Former Employee) - Bengaluru, Karnataka - August 5, 2022

Normal company that pays basic salary which is very less. Without training they will allocate staffs for the duty. In my case i struggled a lot regarding my job. The management is not helpful if we had any issues.

Was this review helpful?

Working with AI SATS get good experience and become master in handling customers.Very best management

Passenger Service Officer (Current Employee) - Delhi, Delhi - June 11, 2022

It is very nice working with AISATS and got good knowledge. We get a vast knowledge of VISA and docs check. Always we find a healthy atmosphere.People are always motivated.

Was this review helpful?

Good

Senior Customer Service Associate (Former Employee) - New Delhi, Delhi - March 11, 2022

Very good work place.Senior is very good & supportive Manager. Provide a lot of support with me . Manny tipe of opportunities in this organisation in Customer Service.

Was this review helpful?

Good company to work and learn more and more for healthy experience

Supervisor (Former Employee) - Bangalore - January 29, 2022

I got to learn so many things in this organization and such a nice platform I got from this company, work atmosphere, challenging, overall good and following time frame, SLA

Pros

Good place to work

Cons

When I was working a bit management issues

Was this review helpful?

Worst company ever

Customer Service Agent (Former Employee) - Thiruvananthapuram, Kerala - January 19, 2022

Too much work pressure. Over time duty. No salary, stressful, very strict, long nour duty, no rest, not even allow to sit during duty hours. No benefits

Cons

Long hours, no salary

Was this review helpful?

Lovely atmosphere to work

Ramp service agent (Former Employee) - Delhi, IGI AIRPORT T3 - October 5, 2021

I enjoyed working with my colleges and with tough weather conditions. Learned lots about flight like how to load in proper way about flight push back

Was this review helpful?

Poor management support

Air India sats staff (Former Employee) - Management - August 5, 2021

Very very disappointed, Bad management team , very rude maintenance manager, Making money from outside purchase source, Purchase department are supporting always because they are as part of that, Cutting staff salary, no overtime pay, work load

Pros

Nothing

Cons

Yes long hours but no use

Was this review helpful?

it was overall nice experience.

Customer Service jr Assistant (Former Employee) - thiruvananthapuram - June 3, 2021

for a fresher who is looking for a good company to start your career in the aviation industry as a ground staff, i would recommend AISATS. i learned any things working there. the people are so supportive and encouraging. working environment is very less competitive and everyone works as a team to achieve goals. the management can be heartless sometimes and they definitely won't appreciate you. but from the supervisors and duty managers you will get the compassion and respect you deserve.(at least that's what i got.) if your planning to stay with the company for 1 or 2 years don't expect too much from the salary. but if you are going to stay longer, salary and increment will be generous. overall it was a great experience for the 3 years i worked for AISATS.

Pros

good working environment, good support system, professional

Cons

management can be more appreciative towards staff.

Was this review helpful?

Good company for a fresher but do not give more than 1.5 year, learn and move.

Learning and Development Senior Executive (Former Employee) - Corporate office, Gurugram - March 19, 2021

Freshers can learn a lot here but after having a experience of atleast 1 year they should switch for better opportunity because they would not get hike, pay scale is low. Lot of favouritism in management level.

Pros

5 day working for corporate staff with fixed general timing.

Cons

Management is pathetic

Was this review helpful?

Passion

Ground staff (Current Employee) - Bangalore Urban, Karnataka - January 8, 2021

Very less salary , do what they say, beg for your own leaves, etc.Working hard is the logo.Contribut to company.Late promotion etc.Try other Direct interview

Pros

When u r free

Was this review helpful?

A challenging but yes comprehansive environment. If you love to intract with different people of differeny culture, yes the company is ment for you

Duty Manager (Current Employee) - New Delhi, Delhi - June 25, 2020

Over these 09 years of my career journey. AISATS always been nice to me. Either i can say this was not only me but the entire staff. Joined the company as a fresher and now handling shift of more than 100. Reiterated SOPs, other countries travel requirement, visa and passport verification. Safety audits and external audits handling. This really thrills me when i think of of my past time.

Was this review helpful?