Very good work place.Senior is very good & supportive Manager. Provide a lot of support with me . Manny tipe of opportunities in this organisation in Customer Service.

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Good company to work and learn more and more for healthy experience

Supervisor (Former Employee) - Bangalore - January 29, 2022

I got to learn so many things in this organization and such a nice platform I got from this company, work atmosphere, challenging, overall good and following time frame, SLA

Pros

Good place to work

Cons

When I was working a bit management issues

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Air India SATS insights

Based on 11 survey responses

What people like

Ability to learn new things
General feeling of work happiness
Ability to meet personal goals

Areas for improvement

Fair pay for job
Time and location flexibility
Trust in colleagues

Worst company ever

Customer Service Agent (Former Employee) - Thiruvananthapuram, Kerala - January 19, 2022

Too much work pressure. Over time duty. No salary, stressful, very strict, long nour duty, no rest, not even allow to sit during duty hours. No benefits

Cons

Long hours, no salary

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Lovely atmosphere to work

Ramp service agent (Former Employee) - Delhi, IGI AIRPORT T3 - October 5, 2021

I enjoyed working with my colleges and with tough weather conditions. Learned lots about flight like how to load in proper way about flight push back

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Poor management support

Air India sats staff (Former Employee) - Management - August 5, 2021

Very very disappointed, Bad management team , very rude maintenance manager, Making money from outside purchase source, Purchase department are supporting always because they are as part of that, Cutting staff salary, no overtime pay, work load

Pros

Nothing

Cons

Yes long hours but no use

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it was overall nice experience.

Customer Service jr Assistant (Former Employee) - thiruvananthapuram - June 3, 2021

for a fresher who is looking for a good company to start your career in the aviation industry as a ground staff, i would recommend AISATS. i learned any things working there. the people are so supportive and encouraging. working environment is very less competitive and everyone works as a team to achieve goals. the management can be heartless sometimes and they definitely won't appreciate you. but from the supervisors and duty managers you will get the compassion and respect you deserve.(at least that's what i got.) if your planning to stay with the company for 1 or 2 years don't expect too much from the salary. but if you are going to stay longer, salary and increment will be generous. overall it was a great experience for the 3 years i worked for AISATS.

Pros

good working environment, good support system, professional

Cons

management can be more appreciative towards staff.

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Good company for a fresher but do not give more than 1.5 year, learn and move.

Learning and Development Senior Executive (Former Employee) - Corporate office, Gurugram - March 19, 2021

Freshers can learn a lot here but after having a experience of atleast 1 year they should switch for better opportunity because they would not get hike, pay scale is low. Lot of favouritism in management level.

Pros

5 day working for corporate staff with fixed general timing.

Cons

Management is pathetic

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Passion

Ground staff (Current Employee) - Bangalore Urban, Karnataka - January 8, 2021

Very less salary , do what they say, beg for your own leaves, etc.Working hard is the logo.Contribut to company.Late promotion etc.Try other Direct interview

Pros

When u r free

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A challenging but yes comprehansive environment. If you love to intract with different people of differeny culture, yes the company is ment for you

Duty Manager (Current Employee) - New Delhi, Delhi - June 25, 2020

Over these 09 years of my career journey. AISATS always been nice to me. Either i can say this was not only me but the entire staff. Joined the company as a fresher and now handling shift of more than 100. Reiterated SOPs, other countries travel requirement, visa and passport verification. Safety audits and external audits handling. This really thrills me when i think of of my past time.

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Good experience

Customer Service Executive (Former Employee) - Mangalore, Karnataka - June 22, 2020

Good experience working in Airindia SATS. Good working environment.On job training is given in Airindia SATS but I suggest a good training programme is required in the beginning

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Customer Service Agent (Former Employee) - Trivandrum, Kerala - June 16, 2020

Good platform..Trying better job for another stydy related jobs.Willing to work any type of job.I have worked in airindia sats and now trying better job

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Good

Senior Customer Service Executive (Former Employee) - Hyderabad, Telangana - May 26, 2020

It was really good working with the company. Friendly management and staff management is staff concerned regarding transportation or any other requirements

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Good Management but only salary is very low.

Admin Executive in Customer Service (Former Employee) - Bangalore, Karnataka - May 14, 2020

Good place to learn Helpful colleagues Good exposure Comfortable timing No room for blunders Good managers Supportive Staff Decision making is a bit slow

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Bad experience or can say sometimes its good

CSA (Customer Service Associate) (Former Employee) - Delhi, Delhi - May 6, 2020

Some persons are coprative and some are very bad in nature. I dont know what to say but office staff is coprative than airport staff they but yes it was great achievement to worked with Air india SATS.

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Duty manager operations

Duty Manager (Former Employee) - Delhi, Delhi - March 21, 2020

It was my parent job and I learned a lot from personal development to organisation working growth with high levels of operations management and enhanced level of service

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overall experience of

Manager Legal and Industrial Relations (Current Employee) - IGI Airport, Delhi - March 15, 2020

I was handling all legal day today activities at Air India Pvt Limited. overall experience was good with excellent exposure related to departmental inquiries and preparation of charge-sheet.

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I m not happy with salary as i do 8 hours job in continuous and the salary is too less.

Customer Service Executive (Current Employee) - New Delhi, Delhi - March 11, 2020

Actually i have learnt so many things at airport after talking with passenger .. But aisats company is good for whom who is working in admin department and we have to suffer alot for leave or for salary .

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Good company to start your career

Customer Service Agent (CSA) (Current Employee) - Delhi, Delhi - February 13, 2020

Air india sats is A ground handling company , this company merged with air india . company is not bad . if you work hard then you can archive the your position .

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only okay, just for starting purpose

CSE (Customer Service Executive) (Former Employee) - New Delhi, Delhi - December 23, 2019

Not recommended to any friends or relatives. I joined just for starting purpose not as a full time career. Very stressful shift timing and no new things to learn.

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Good place to enhance your skills ...

Customer Service Associate (Former Employee) - Delhi, Delhi - December 14, 2019

It was a nice experience to work with aisats they provide time to time salary And other support to their stuff but .. the salary they provide is not enough to survive economically...

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I learned lot of things

Senior Customer Service Agent (Former Employee) - Bangalore, Karnataka - November 19, 2019

When I joined in air India sats I don't have proper English speaking knowledge I learned over there and I learned all kind of languages communication skill..

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