Air India SATS Employee Reviews
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Good
Senior Customer Service Associate (Former Employee) - New Delhi, Delhi - March 11, 2022
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The most useful review selected by IndeedVery good work place.Senior is very good & supportive Manager. Provide a lot of support with me . Manny tipe of opportunities in this organisation in Customer Service.
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Good company to work and learn more and more for healthy experience
Supervisor (Former Employee) - Bangalore - January 29, 2022
I got to learn so many things in this organization and such a nice platform I got from this company, work atmosphere, challenging, overall good and following time frame, SLA
Pros
Good place to work
Cons
When I was working a bit management issues
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Air India SATS insights
What people like
- Ability to learn new things
- General feeling of work happiness
- Ability to meet personal goals
Areas for improvement
- Fair pay for job
- Time and location flexibility
- Trust in colleagues
Worst company ever
Customer Service Agent (Former Employee) - Thiruvananthapuram, Kerala - January 19, 2022
Too much work pressure. Over time duty. No salary, stressful, very strict, long nour duty, no rest, not even allow to sit during duty hours. No benefits
Cons
Long hours, no salary
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Lovely atmosphere to work
Ramp service agent (Former Employee) - Delhi, IGI AIRPORT T3 - October 5, 2021
I enjoyed working with my colleges and with tough weather conditions. Learned lots about flight like how to load in proper way about flight push back
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Poor management support
Air India sats staff (Former Employee) - Management - August 5, 2021
Very very disappointed, Bad management team , very rude maintenance manager, Making money from outside purchase source, Purchase department are supporting always because they are as part of that, Cutting staff salary, no overtime pay, work load
Pros
Nothing
Cons
Yes long hours but no use
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it was overall nice experience.
Customer Service jr Assistant (Former Employee) - thiruvananthapuram - June 3, 2021
for a fresher who is looking for a good company to start your career in the aviation industry as a ground staff, i would recommend AISATS. i learned any things working there. the people are so supportive and encouraging. working environment is very less competitive and everyone works as a team to achieve goals. the management can be heartless sometimes and they definitely won't appreciate you. but from the supervisors and duty managers you will get the compassion and respect you deserve.(at least that's what i got.) if your planning to stay with the company for 1 or 2 years don't expect too much from the salary. but if you are going to stay longer, salary and increment will be generous. overall it was a great experience for the 3 years i worked for AISATS.
Pros
good working environment, good support system, professional
Cons
management can be more appreciative towards staff.
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Good company for a fresher but do not give more than 1.5 year, learn and move.
Learning and Development Senior Executive (Former Employee) - Corporate office, Gurugram - March 19, 2021
Freshers can learn a lot here but after having a experience of atleast 1 year they should switch for better opportunity because they would not get hike, pay scale is low. Lot of favouritism in management level.
Pros
5 day working for corporate staff with fixed general timing.
Cons
Management is pathetic
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Passion
Ground staff (Current Employee) - Bangalore Urban, Karnataka - January 8, 2021
Very less salary , do what they say, beg for your own leaves, etc. Working hard is the logo. Contribut to company. Late promotion etc. Try other Direct interview
Pros
When u r free
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A challenging but yes comprehansive environment. If you love to intract with different people of differeny culture, yes the company is ment for you
Duty Manager (Current Employee) - New Delhi, Delhi - June 25, 2020
Over these 09 years of my career journey. AISATS always been nice to me. Either i can say this was not only me but the entire staff.
Joined the company as a fresher and now handling shift of more than 100. Reiterated SOPs, other countries travel requirement, visa and passport verification. Safety audits and external audits handling. This really thrills me when i think of of my past time.
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Good experience
Customer Service Executive (Former Employee) - Mangalore, Karnataka - June 22, 2020
Good experience working in Airindia SATS. Good working environment.On job training is given in Airindia SATS but I suggest a good training programme is required in the beginning
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Customer Service Agent (Former Employee) - Trivandrum, Kerala - June 16, 2020
Good platform..Trying better job for another stydy related jobs.Willing to work any type of job.I have worked in airindia sats and now trying better job
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Good
Senior Customer Service Executive (Former Employee) - Hyderabad, Telangana - May 26, 2020
It was really good working with the company. Friendly management and staff management is staff concerned regarding transportation or any other requirements
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Good Management but only salary is very low.
Admin Executive in Customer Service (Former Employee) - Bangalore, Karnataka - May 14, 2020
Good place to learn
Helpful colleagues
Good exposure
Comfortable timing
No room for blunders
Good managers
Supportive Staff
Decision making is a bit slow
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Bad experience or can say sometimes its good
CSA (Customer Service Associate) (Former Employee) - Delhi, Delhi - May 6, 2020
Some persons are coprative and some are very bad in nature. I dont know what to say but office staff is coprative than airport staff they but yes it was great achievement to worked with Air india SATS.
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Duty manager operations
Duty Manager (Former Employee) - Delhi, Delhi - March 21, 2020
It was my parent job and I learned a lot from personal development to organisation working growth with high levels of operations management and enhanced level of service
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overall experience of
Manager Legal and Industrial Relations (Current Employee) - IGI Airport, Delhi - March 15, 2020
I was handling all legal day today activities at Air India Pvt Limited. overall experience was good with excellent exposure related to departmental inquiries and preparation of charge-sheet.
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I m not happy with salary as i do 8 hours job in continuous and the salary is too less.
Customer Service Executive (Current Employee) - New Delhi, Delhi - March 11, 2020
Actually i have learnt so many things at airport after talking with passenger .. But aisats company is good for whom who is working in admin department and we have to suffer alot for leave or for salary .
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Good company to start your career
Customer Service Agent (CSA) (Current Employee) - Delhi, Delhi - February 13, 2020
Air india sats is A ground handling company , this company merged with air india . company is not bad . if you work hard then you can archive the your position .
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only okay, just for starting purpose
CSE (Customer Service Executive) (Former Employee) - New Delhi, Delhi - December 23, 2019
Not recommended to any friends or relatives. I joined just for starting purpose not as a full time career. Very stressful shift timing and no new things to learn.
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Good place to enhance your skills ...
Customer Service Associate (Former Employee) - Delhi, Delhi - December 14, 2019
It was a nice experience to work with aisats they provide time to time salary
And other support to their stuff but .. the salary they provide is not enough to survive economically...
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I learned lot of things
Senior Customer Service Agent (Former Employee) - Bangalore, Karnataka - November 19, 2019
When I joined in air India sats I don't have proper English speaking knowledge I learned over there and I learned all kind of languages communication skill..
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