Air India SATS Employee Reviews
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Stressful work
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The most useful review selected by IndeedSalaryis less nd the management is very poor not friendly at all.. promotion is very late..but co worker are very much friendly nd supportive........
Pros
Glamorous industry job
Cons
Stressful
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Great place to work
Cargo warehouse senior agent (Former Employee) - Bengaluru, Karnataka - September 4, 2023
Good company and suppoetive people in management and encouraged us to achive more.. Thank you AISATS..we enjoyed our work without any difficulties .. Supportive DM's, HOD's and the higher level..
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Insights into Air India SATS
What people like
- Energizing work tasks
- Inclusive work environment
- Ability to meet personal goals
Areas for improvement
- Time and location flexibility
This company is good and aviation line is also good I want to work at air india sats improve my communication skills
Customer service (Former Employee) - Bengaluru, Karnataka - August 7, 2023
What you believe you learned management work place culture the most enjoyable part of the.job every day new new people meet me and solve the problem ok
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Cooperative workplaces.
Customer Service Executive (Current Employee) - Delhi, Delhi - August 6, 2023
1) It was mid June, 2018 i was new. All flights were diverted to other cities due to heavy rain of 1.5 hrs. I have no idea how to deal with these passers. That was a typical day for me. 2) I learn to issue and reissue all type of tickets. Refund of all tickets. 3) Management is good and cooperative. 4) Good place to work. 5) The hardest part of job is to deal with the passengers whose flight missed due to disruption. 6) Enjoyable moment is to deal with passengers from different country and when they appreciate for my work.
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simple work yet rush people who are brainless
Equipment Operator (Current Employee) - Telangana - June 23, 2023
work is simple but people who guid are not worth working with i prefer not working there if you cant bare nonsense . if you can refresh the bad moment you can survive there
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Work culture is ok
Customer Service Agent (Current Employee) - Hyderabad, Telangana - February 20, 2023
Salary is very less even u will not get a credit card or a loan... Hopeless salary without thinking of a normal man necessities. Even coolies daily wagers will get more than this air india sat...
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Its a nice exoeeience working with Aisats and i gained much more experience in each department i achieved best customer service award
Duty Manager (Former Employee) - Hyderabad, Telangana - January 12, 2023
I recommend those persons who are passion to be associated with Aviation industry to start career with Aisats so that u will gained not only experience but also gained good working practical experience too. Management will give much working exposure.
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Workplace
Customer Service Executive (Current Employee) - Karnataka - November 21, 2022
Fun working place and good supportive team every festive new types of engagments activities are done with employees on pan india level all over work place is good 👍👍
Pros
Vehicle facility
Cons
No ther accomodatioms available
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A good atmosphere with good team members.
Operation Assistant (Former Employee) - Bangalore - September 20, 2022
Its a contract company and with good team mates. Everyone in this company are very helpful. There are rotational shifts. Employees get a good training from here.
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Igi airport t3
Passenger Service Assistant (Former Employee) - Mahoba, Uttar Pradesh - August 9, 2022
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Pros
NO
Cons
NO
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Its okay
Customer Service Representative (Former Employee) - Bengaluru, Karnataka - August 5, 2022
Normal company that pays basic salary which is very less. Without training they will allocate staffs for the duty. In my case i struggled a lot regarding my job. The management is not helpful if we had any issues.
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Working with AI SATS get good experience and become master in handling customers.Very best management
Passenger Service Officer (Current Employee) - Delhi, Delhi - June 11, 2022
It is very nice working with AISATS and got good knowledge. We get a vast knowledge of VISA and docs check. Always we find a healthy atmosphere. People are always motivated.
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Good
Senior Customer Service Associate (Former Employee) - New Delhi, Delhi - March 11, 2022
Very good work place.Senior is very good & supportive Manager. Provide a lot of support with me . Manny tipe of opportunities in this organisation in Customer Service.
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Good company to work and learn more and more for healthy experience
Supervisor (Former Employee) - Bangalore - January 29, 2022
I got to learn so many things in this organization and such a nice platform I got from this company, work atmosphere, challenging, overall good and following time frame, SLA
Pros
Good place to work
Cons
When I was working a bit management issues
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Worst company ever
Customer Service Agent (Former Employee) - Thiruvananthapuram, Kerala - January 19, 2022
Too much work pressure. Over time duty. No salary, stressful, very strict, long nour duty, no rest, not even allow to sit during duty hours. No benefits
Cons
Long hours, no salary
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Lovely atmosphere to work
Ramp service agent (Former Employee) - Delhi, IGI AIRPORT T3 - October 5, 2021
I enjoyed working with my colleges and with tough weather conditions. Learned lots about flight like how to load in proper way about flight push back
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Poor management support
Air India sats staff (Former Employee) - Management - August 5, 2021
Very very disappointed, Bad management team , very rude maintenance manager, Making money from outside purchase source, Purchase department are supporting always because they are as part of that, Cutting staff salary, no overtime pay, work load
Pros
Nothing
Cons
Yes long hours but no use
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it was overall nice experience.
Customer Service jr Assistant (Former Employee) - thiruvananthapuram - June 3, 2021
for a fresher who is looking for a good company to start your career in the aviation industry as a ground staff, i would recommend AISATS. i learned any things working there. the people are so supportive and encouraging. working environment is very less competitive and everyone works as a team to achieve goals. the management can be heartless sometimes and they definitely won't appreciate you. but from the supervisors and duty managers you will get the compassion and respect you deserve.(at least that's what i got.) if your planning to stay with the company for 1 or 2 years don't expect too much from the salary. but if you are going to stay longer, salary and increment will be generous. overall it was a great experience for the 3 years i worked for AISATS.
Pros
good working environment, good support system, professional
Cons
management can be more appreciative towards staff.
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Good company for a fresher but do not give more than 1.5 year, learn and move.
Learning and Development Senior Executive (Former Employee) - Corporate office, Gurugram - March 19, 2021
Freshers can learn a lot here but after having a experience of atleast 1 year they should switch for better opportunity because they would not get hike, pay scale is low. Lot of favouritism in management level.
Pros
5 day working for corporate staff with fixed general timing.
Cons
Management is pathetic
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Passion
Ground staff (Current Employee) - Bangalore Urban, Karnataka - January 8, 2021
Very less salary , do what they say, beg for your own leaves, etc. Working hard is the logo. Contribut to company. Late promotion etc. Try other Direct interview
Pros
When u r free
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A challenging but yes comprehansive environment. If you love to intract with different people of differeny culture, yes the company is ment for you
Duty Manager (Current Employee) - New Delhi, Delhi - June 25, 2020
Over these 09 years of my career journey. AISATS always been nice to me. Either i can say this was not only me but the entire staff.
Joined the company as a fresher and now handling shift of more than 100. Reiterated SOPs, other countries travel requirement, visa and passport verification. Safety audits and external audits handling. This really thrills me when i think of of my past time.
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Ask a question about working or interviewing at Air India SATS. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary/Benefits
3.4 out of 5 stars for Job security/advancement
3.3 out of 5 stars for Management
3.6 out of 5 stars for Culture
Questions about Air India SATS
- How are the working hours at Air India SATS?17 people answered
- What questions did they ask during your interview at Air India SATS?10 people answered
- What should you wear to an interview at Air India SATS?8 people answered
- What is the promotion process like at Air India SATS?4 people answered
- How often do you get a raise at Air India SATS?3 people answered
- What benefits does Air India SATS offer?3 people answered
- Is work in AI SATS.... permanent or temporary?3 people answered
- How long do you have to work at Air India SATS before you can go on maternity leave?2 people answered
- What tips or advice would you give to someone interviewing at Air India SATS?2 people answered
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