Air India
4.0 out of 5 stars.
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Air India Employee Review

good environment

5.0
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January 31, 2013
8hr work.I learned many things about the ticketing and learned about different customers needs and wants. management was good.and the co workers also very good.The hard part of the job is some times the customers are in a very bad temper we need to calm down them.And i was not the direct staff of air india. we worked under sparsh Bpo as an air india customer service agent
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3.0Work/Life Balance
2.0Salary/Benefits
3.0Job Security/Advancement
5.0Management
5.0Culture
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Internship (Former Employee) - Bengaluru, Karnataka
Unlike their internal management issues they've good team and HR. They maintain basic attendance of everyone. As it was back office operations and it was located in Old Airport there was no much of work to do and as interns only job to do was data entry and know HR responsibilities and work.
Pros
Certificate and experience
Cons
No paid internship
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