Air India Employee Reviews for Customer Service Representative
Customer Service Representative90 reviews
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ASM sherpa one of the best managers of Air IndiaAnd its a pleasure for me that i worked under her leadership and also thanx TATA they support our government when they need and they fulfilled the requirements but now we need to be more smart comparing to other Airlunes we require more youngsters with good experience and smart mind agents.
Actually before when i started working in AIRINDIA. I was thinking that it would be good to join my country national carrier but after when i actually join it it was totally opposite to my expectation no salary on time no encouragement by our seniors or no future benefits if we work longterm here....
Airindia is a great platform for working, exploring more ideas and action. Day by day getting more experience from this field. Different kinds of things are studied from this industry like customer handling, value of time.
I have got a lot of experience and exposure which gave me the confidence and encouragement for future challenges . I worked as ground staff wherein I checked in pax,checked in their bags, escorted VIP pax,escorted unm ( unaccompanied minors) and so on
Good company atmosphere.learned how to deal with different type of customers .understand their queries.Give them best appropriate solutions in right time,same time stick on company's policies.
Low coast foods.cab service, training session
12hours shift in nights
Good good.... Very nice company.... My intension is if they increase all the benefits of employees then it's great... No one will leave air India....Good
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worst company they dont even bother about employees basically ground staff benefits are not good.no basic understanding about employees working hours are too hard..
no free everything is chargable
long hours some times we need to work for more than 24hours
Its been a great exprience working with Air india as the working environment is very friendly,supportive and encouraging. Got to learn many new things and know my work very well in a very short time.
Uncertainity in work
this is nice workplace where u can live your life with full of joy and enthusiasum. Management is good. They lookafter to all staff. All staff is very helpful. They often ready to give best to their customers.
long hour for night shifts
Worker on a temporary basis a for job experience . It was my favourite place as I could handle the customers. I was sure of getting the similar job/s. The staff & the mangement was good . I could handle the passenger load as I was in Passenger side.
Excellent work environment