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Airtel
4.0 out of 5 stars.
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Airtel

Airtel Employee Review
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disciplined and fun workplace

ok. i learned to convince customer to be helpful to customer as much as i can solving disputes. i learned to be professional co- workers were friendly too. different kinds of people having different ways of living and different kind of humour. the hardest part was to convince the customer while he's shouting on us. the most enjoyable part was when we face calm persons on calls.

Pros

incentives, dinner coupons at over time at night

Cons

long day work makes tired.

Ratings by category

3.0Work/Life Balance
1.0Salary/Benefits
3.0Job Security/Advancement
5.0Management
5.0Culture
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good

I have a very standard opinion about working in Call Center Guys, the company is not very interesting. Not much opportunity for growth. The good part of the company is that the environment is friendly and not stressful at all.
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Good

Very good flatform to improve your communication skills and it also improve the handling risk management skills with costumer.it improve to built your self confidence
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Highly chaotic work place with poor work life balance and minimum growth path for engineers.

Airtel forget that it is technology company, it pretends to be a marketing company. Very bad work life balance, spend 14 hours per day typically. Everything is urgent and critical.
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Overall rating

4.0

Based on 718 reviews
5
271
4
247
3
143
2
35
1
22

Ratings by category

3.7Work/Life Balance
3.5Salary/Benefits
3.5Job Security/Advancement
3.8Management
3.8Culture

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