Airtel Employee Reviews in Mumbai, Maharashtra
Mumbai, Maharashtra22 reviews
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great flexible environment understanding bosses and management good reporting access and tools good internal tools and systems. nice environment weekend offs although i worked on third party i found the environment great but i got no increement during my 3 years stint. No growth...Only thing is you get to learn a lot of things in airtel.
Airtel is India no 2 organization in terms of network provider and we can learn multiple things into the network by implementing our ideas. Salary on time but less increment.
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All the day we use to receive calls from different location. It was awesome talking to people and serving them information. I basically learned How to communicate with people and way of talking with different peoples. They use to manage the executive properly. Always supported us by encouraging. My colleagues were very helpful when I was new. We shared each others tiffin etc.. The hardest part was to raise VOC. The most enjoyable part was work in great environment with Team Leader support . They never put a workload on us.
I had started my career with Neotel telecom which is a DSA of Airtel. To support my study i started working here, profile was to convince customer to take post paid connection. I used to do tele calling and i go to field then. I learned many things over here because its my first working experience i learned about customer service and how to convince customer to purchase our product. Here the co- workers are good as its a field job so not spent much time with anyone normally everyone is supporting and helpful. I enjoyed my first working experience
long hours on field