3.3 out of 5 stars.
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Allianz Global Assistance Employee Reviews

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3.2Work-Life Balance

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My time with Allianz was good because of the employees. Salary package was average. Employee engagement was top notch. Work was good. Management was okish.


Employee engagement


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Not fit for working

Cant blance work and home together in this company and worst management as they wont understand employees ptoblem. Always no time for shiftBad work experience as working since 7 yr


No time for personal life
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Poor Management

Worst experience in AGA. They take your interview for the desired role/profile and then later they hire you for another role/profile. Poor management. No one is there to listen to your problems.
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Senior Manager

• Responsible to drive business process re-engineering projects in various LOBs • Building trusted relationships with end clients, business partners and internal stakeholders • Sharing improvement ideas & executing the same within agreed timelines with Chief Operating Officer & various Department Heads • Create a culture of continual improvement by monthly Operations Reviews/ Toll gate meetings for various projects • Monitor client operations dashboard/scorecard measures to proactively control possible impacts • Ensure accurate MIS reporting for Quality • Track and improve capacity and utilization of resources with General Manager- Operations • Conducting team huddles for process updates, info shares to help team members connect to business and enhance team engagement & quality • Audit critical client facing projects to enhance overall customer satisfactions and participant experience by meeting/exceeding quality standards by using various Six Sigma tools like SIPOC and Control Plans • Ensures smooth transition to ongoing process owners through handoff meetings using SDLC artifacts, SOP review and trainings • ISO Certification
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good place to learn and work

my work starts with checking mail from managementthan the routine to checking calls from inbound and outbound on NICE and saving ratingthan we have a tea break , we are a good team from supervisors to telecallers, i enjoy working with them.On day end i have to submit my reports to my seniorsand then the shift overs and we group together and way to home.
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Insights into Allianz Global Assistance

Based on 3 survey responses
Areas for improvement
  • General feeling of work happiness
  • Supportive environment
  • Inclusive work environment

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Overall rating

Based on 298 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.3 out of 5 stars for Salary/Benefits
2.9 out of 5 stars for Job security/advancement
2.8 out of 5 stars for Management
3.2 out of 5 stars for Culture

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