Allianz Global Assistance Employee Reviews

My time with Allianz was good because of the employees. Salary package was average. Employee engagement was top notch. Work was good. Management was okish.

Pros

Employee engagement

Cons

Salary

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Not fit for working

Team Leader - Operations (Current Employee) - Gurgaon, Haryana - December 20, 2021

Cant blance work and home together in this company and worst management as they wont understand employees ptoblem. Always no time for shiftBad work experience as working since 7 yr

Cons

No time for personal life

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Insights into Allianz Global Assistance

Based on 3 survey responses

Areas for improvement

General feeling of work happiness
Supportive environment
Inclusive work environment

Poor Management

Assistant Manager (Current Employee) - Noida, Uttar Pradesh - January 5, 2020

Worst experience in AGA. They take your interview for the desired role/profile and then later they hire you for another role/profile. Poor management. No one is there to listen to your problems.

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Senior Manager

Deputy General Manager (Current Employee) - Gurgaon, HR - May 17, 2015

• Responsible to drive business process re-engineering projects in various LOBs • Building trusted relationships with end clients, business partners and internal stakeholders • Sharing improvement ideas & executing the same within agreed timelines with Chief Operating Officer & various Department Heads • Create a culture of continual improvement by monthly Operations Reviews/ Toll gate meetings for various projects • Monitor client operations dashboard/scorecard measures to proactively control possible impacts • Ensure accurate MIS reporting for Quality • Track and improve capacity and utilization of resources with General Manager- Operations • Conducting team huddles for process updates, info shares to help team members connect to business and enhance team engagement & quality • Audit critical client facing projects to enhance overall customer satisfactions and participant experience by meeting/exceeding quality standards by using various Six Sigma tools like SIPOC and Control Plans • Ensures smooth transition to ongoing process owners through handoff meetings using SDLC artifacts, SOP review and trainings • ISO Certification

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good place to learn and work

ASSITANT COORDINATOR (Current Employee) - GURGAON - April 4, 2013

my work starts with checking mail from managementthan the routine to checking calls from inbound and outbound on NICE and saving ratingthan we have a tea break , we are a good team from supervisors to telecallers, i enjoy working with them.On day end i have to submit my reports to my seniorsand then the shift overs and we group together and way to home.

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