Amazon.com
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Amazon.com Employee Reviews for Customer Support Representative

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3.3Work-Life Balance

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Found 32 reviews matching the searchSee all 74,815 reviews
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Fun + Pressure

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I Just love to work with amazon again if i get an opportunity with good package and benefits. sometimes there will be high volume of work will be loaded and most of the time it will be fun loaded. i just miss amazon.

Pros

Nothing

Cons

Nope As of Now
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One of best place to work with

The only thing is they mostly give contractual projects,overall experience is good as its a work from home culture so it is easier to save a lot of time which is otherwise lost in traveling and all.
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Good place to work

Management is very professional and supportive. Work for employees growth and provide proper training to grow. Reward and recognition for the achievements and goal meet
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Best place to work

If you want to start your career or want to switch or give your life a new direction then Amazon is the best place to do that. They are the best in work life balance and also team is very supportive and cooperative.
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Happy to work at amazon

Best company to work I was on a temporary role I wish to work with Amazon in future as well best part is the process is easy to understand and working experience is good
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The manager aren't supportive

the work culture is somewhat good but the management is not supportive and helpful. I would suggest management to be more supportive and helpful to the employees than focusing on extra curricular activities
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Great place to work

Well my overall experience was amazing at amazon but one thing which I didn’t like about them every they change the shift which makes it very difficult for an individual to adjust accordingly.

Pros

Ijp limit 6 months

Cons

Workload
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Good workspace and work culture. No stressful work.

The company offer good work culture. Also the work is not very stressful. They provide cabs for pick up and drop (shuttle service) and also food coupons. Have incentives and gift vouchers too.

Pros

Friendly work environment, stress levels are low.

Cons

Timings adjustments (shifts)
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Great Work Culture

The Job requires a lot of patience as everything happens with you seated on a chair. The initial training and online meetings are a great way to improve interaction and communication skills. Actual work involves handling various types of typical indian customers. The best part was working from home.

Pros

Zeta meal card

Cons

Long Hours
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Fun workplace with good training and development program

We had really great learning in our initial one month of training. As freshers it helped us a lot in understanding the corporate culture and business understanding. Amazon has great fun loving culture with many events and recognition.
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Jobs at Amazon.com

Customer Support Representative positions
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Awesome work place and fun to work

Work hard and earn as much as you can in amazon. Also amazon gives us opportunity to grow inside company. several ways to learn more while you work. work culture is awesome.
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Work from home

Amazon India provided work from home facility which was very convenient. All the managers were very friendly and cooperative. 5 days working with 2 week offs was one of the many good things amazon provided.
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Good

You will be given high level of empowerment in planning and execution. You will get to work on some amazingly tough challenges and get to work with supremely talented and passionate people. This is truly a journey of a lifetime
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games at amazon

chess board is provided, TT , and pool is also there , team outings are once in 3 months , company budjet is 500 rupees per hear , leadership is below power in taking decessions on staffing .
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a place anyone would live to work

the best place to work in india and the life style at the site is second to none except the HR dept they will not give you full details on your contract but if you are permanent there its is one of the best place to find your future in india

Pros

lifestyle

Cons

HR dept
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Excellent

Awesome work experience and good support for customers and clients Really love it and recommend everyone to try Amazon for interview because it's best interview till date
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Productive and Fun place work with Fooseball, table tennnis and a Snooker Table

Working With Amazon was a great experience. Low work pressure, good entertaining time and other benefits. Would definitely love to work with Amazon again, if a chance is provided.
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Work culture here is unbeatable.

We used to work on the amazon polices to provide the best solution for the retail customers. i used to handle more customer complex queries like. Price match.
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Fun workplace

Pros: Good if you want a chill workplace Management are the BEST Work environment is great Cons: Salary is way less than the market standards No incentives Lesser growth prospects Suggestions: Customer service is not an easy job you need to pay more to the employees. It can be sometimes really draining to listen to the complains all the day. It deserves incentives The growth prospects for customer service operations must be more and please value the tenured people. Just because you can get many applicants for your company doesn't mean you treat tenured guys like they mean nothing!
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The best company

Nothing else fits the word. No matter whether you are a junior level employee or a manager, life here is amazing and you won't feel like quitting at any point in time.

Pros

Amazing company

Cons

nil
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Fun place

It'll feel like your home. Good place to make friends. Your character will be changed fully. Easy for you to adapt in this culture. Communication will increase. Work hard. Have fun. Make history.

Pros

Culture

Cons

Shift
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Overall rating

3.5

Based on 74,815 reviews
5
21,977
4
19,540
3
16,819
2
7,529
1
8,950

Ratings by category

3.3Work/Life Balance
3.7Salary/Benefits
3.1Job Security/Advancement
3.1Management
3.3Culture

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