They see the right person at right job at right time who is capable for there frim...
It is good and they ask you the basic things for customer service
Analytical test, interview
Process took 3 weeks. Initial phone interview followed by an in person by the hiring manager. Final interview with the hiring manager.
The interview process is very professional and they look for confidence level.
Its an exhaustive process to ensure that they hire "creme de la creme".
Two round of face to face interview.First was the HR round and Second to meet the Branch Manager.