BPO CONVERGENCE Employee Reviews
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Lovely to work
IT Executive (Former Employee) - Asansol, West Bengal - June 5, 2023
Indeed featured review
The most useful review selected by IndeedI love to work here as an IT EXECUTIVE. Very supportive manager I have got. If I will get another opportunity to work here I will definitely work with this company.
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Nothing
Trainer (Current Employee) - Bengaluru, Karnataka - June 27, 2023
Work culture is good, management is good, but salary is less. If the salary is good then everything is ok. Please increase the salary. Overall good experience
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Insights into BPO CONVERGENCE
What people like
- Energizing work tasks
- Ability to meet personal goals
- Supportive environment
Good experience to work
CCE (Customer Care Executive) (Current Employee) - Ameerpet, Hyderabad, Telangana - February 8, 2023
A very good experience you can learn if you are joining as a fresher. I have been worked with a team where I got a good support and knowledge to gain
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Very stressful environment, Not very supportive
Customer Care Executive (Former Employee) - Bhubaneswar, Orissa - January 25, 2023
The company has very stressful environment, manager is not supportive, very hard to get a promotion in this company, work life & personal life got messed up, support staffs are not supportive, you will forced to work in the week offs and also on the holidays but in return you will get nothing or sometimes chillars.
Pros
It's easy to crack the interview
Cons
Stressful work life, Management is not supportive, no holidays, long work timing
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Productive and Learning Workplace
Process Trainer (Former Employee) - Bhubaneswar, Orissa - January 16, 2023
I love working there. I loved the people, place, management and the work as well. Every organisation is different just like every family. It's your action, work and behaviour that change the way you feel at your workplace. BPO jobs are never easy. Work and personal life balance is tough. Unlike other BPO organizations, BPOC restrict female employees to stay after 10pm. It was fantastic working there.
Pros
Fantastic working environment, No night shift for female employees, very secured place to work
Cons
Rotational shifts and weekoffs
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Cooperating staff,hygiene
Customer Care Executive (Current Employee) - Amritsar, Punjab - September 6, 2022
Overall experience is good staff is coperting,hygiene, salary is good training is so good salary is good but not satisfied job timing is good its flexible cafeteria is so good system are working properly
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Bad place to wirk
Customer Care Executive (Former Employee) - Bhubaneshwar, Orissa - August 1, 2022
Bad place to work. Less salary. Abusive people. No work ethics. Salary will not be credited at right time. They treat people like use and throw. No work. Life balance.
Pros
No pros
Cons
Salary is bad
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Good
Team Leader (Former Employee) - Bhubaneshwar, Orissa - February 18, 2022
Good working environment., Boss was co operative .for freshers it the best platform to know what is the future if they are not serious on their life.
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Good
Team Leader/Manager (Former Employee) - Bhubaneshwar, Orissa - August 16, 2021
Best platform for wotking.. only salary package is very small..hence I leave. All staff & Hr team is very friendly working with for work..I will be plesered with work..
Pros
No
Cons
No
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Good Place for Learning
TeamLeader(Knowledge & Escalation Desk) (Former Employee) - Asansol, West Bengal - July 17, 2021
I worked with the organization nearly about 1year 8month.I have learned a lots of thing.The manage was helpful even after. Leaving the company they helped me a lot.
Pros
Good place to work as an learner professional
Cons
Its performance centric organization
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Jobs at BPO CONVERGENCE
Worst, worst , worst company
CCE (Former Employee) - Noida, Uttar Pradesh - November 12, 2020
I was working in bpo convergence at their Noida office. At that time they were hiring in bulk. But after some time, they fired most of us without any valid reason and any pre-information. If you are working in this company then have a backup plan for you. They can fire you at anytime. They hire their employees in bulk and after some time they fire them without any reason. Management is also poor, no discipline is there. Everything sucks.
Pros
HR department is good
Cons
Poor management, job isn't secure
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Most Horrible place to work
Customer service associates (Former Employee) - Asansol, West Bengal - September 7, 2020
There is nothing good about this company.The worst organization i had ever workedThey tortured you like others.They had many openings everyday as because no one parmanent on there. HR Policy is too badThe worst management i had ever seen in my professional career.Groupsim is another negetive character of this company which never brings you up.
Pros
Nothing.Everything is worst
Cons
Everything
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Here, you get a lot of less salary, according to the people and salary, everyone is very much pressurized for work.
Team leader (Former Employee) - Bhubaneshwar, Orissa - August 6, 2020
There was only one reason to do the job here, that there are very few people here and they are all friendly, due to which they do the job After working for some time here, salary is not satisfied in the salary, when they leave the job, that's why here a lot of Vacancy in the whole BPO Job.
Pros
Na
Cons
Na
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Fun Workplace
Quality Executive (Former Employee) - Bhubaneswar, Orissa - July 28, 2020
Good Workplace and gardens, conversation is good, mingle employees
good managers and HR Behaviour --- but salary will be very less provide to employee
Pros
Free Cofee
Cons
1hr
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Awesome Place to work
Contact Centre Head (Former Employee) - Noida, Uttar Pradesh - June 17, 2020
Management Work cohesively with frontliners, Open Door Policy, Very Customer Oriented, Client Oriented, Fun Place to work, Competitiveness encouraged among employees
Pros
Open Door Policy
Cons
Client Interventions
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In bpo convergence good atmosphere of work. Company culture is good. Job security is poor.
backend process (Former Employee) - Noida - June 2, 2020
In bpo convergence good atmosphere of
work. Company culture is good. Job security is poor. For fresher is good company but job security low. All staff is good coprate Tl.
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Overall good
Team Leader - Operations (Former Employee) - Asansol, West Bengal - May 29, 2020
Nice place for needy people..
Salary given time to time.
And no worry about termination if u hard working.. and u behave like a smart person.
If u r not a smart than your friend you must have to go for an interview.
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Productive and fun activities
Call Center Executive (Former Employee) - Bhubaneswar, Orissa - May 27, 2020
-Every day was a challenging for us.
-We learn their patience, politeness, adjustment with the working environment
-Good working place and I got the best team leader which improve my working manner.
-There was always a challenging environment which I enjoyed a lot.
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Bpo convergence one of the bad company to work with any profile,they had no management.even they'll never learned utilities & profit of good managemen
CSA (Customer Service Associate) (Current Employee) - Guwahati, Assam - May 24, 2020
Salaries are low as like daily wages worker.Or less than factory labour.Other facility had nothing.They work Like small Shops vendor.Managment people have no knowledge abt management.They haven't any (0) highly educated & efficient manager.They will treat employee like blue color wroker.Managment don't know how to behave with employee & operation team are unprofessional.
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Good
CCE (Customer Care Executive) (Former Employee) - Gurugram, Haryana - May 7, 2020
Yes it is very interesting to accept challenge. There is most difficult side also faced in working time.
I learned how to Deal with a customer and provide them about related products information .
When consumer get satisfaction that is the rate of our present which every corporate or company need
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Well organisation but salary low
DATA ENTRY OPERATOR (Former Employee) - Bhubaneshwar, Orissa - February 11, 2020
Well organisation but salary is very low. And I never do this type of jobs before.in here life relaxing and enjoyable. But looking at salary there is can't balance between life.
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Ask a question about working or interviewing at BPO CONVERGENCE. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.0 out of 5 stars for Work/Life Balance
2.4 out of 5 stars for Salary/Benefits
2.7 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.0 out of 5 stars for Culture
Questions about BPO CONVERGENCE
- How is feedback from management delivered at BPO CONVERGENCE?5 people answered
- What benefits does BPO CONVERGENCE offer?4 people answered
- What tips or advice would you give to someone interviewing at BPO CONVERGENCE?3 people answered
- What is interview process like at BPO CONVERGENCE?3 people answered
- How often do raises occur at BPO CONVERGENCE?2 people answered
- What is BPO CONVERGENCE vacation policy? How many vacation days do you get per year?2 people answered
- What should you wear to an interview at BPO CONVERGENCE?2 people answered
- How did you get your first interview at BPO CONVERGENCE?2 people answered
- How do you feel about going to work each day at BPO CONVERGENCE?2 people answered
- How are the working hours at BPO CONVERGENCE?2 people answered
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