BPO CONVERGENCE Employee Reviews
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Good Place for Learning
TeamLeader(Knowledge & Escalation Desk) (Former Employee) - Asansol, West Bengal - July 17, 2021
Indeed Featured review
The most useful review selected by IndeedI worked with the organization nearly about 1year 8month.I have learned a lots of thing.The manage was helpful even after. Leaving the company they helped me a lot.
Pros
Good place to work as an learner professional
Cons
Its performance centric organization
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Worst, worst , worst company
CCE (Former Employee) - Noida, Uttar Pradesh - November 12, 2020
I was working in bpo convergence at their Noida office. At that time they were hiring in bulk. But after some time, they fired most of us without any valid reason and any pre-information. If you are working in this company then have a backup plan for you. They can fire you at anytime. They hire their employees in bulk and after some time they fire them without any reason. Management is also poor, no discipline is there. Everything sucks.
Pros
HR department is good
Cons
Poor management, job isn't secure
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Most Horrible place to work
Customer service associates (Former Employee) - Asansol, West Bengal - September 7, 2020
There is nothing good about this company.The worst organization i had ever workedThey tortured you like others.They had many openings everyday as because no one parmanent on there. HR Policy is too badThe worst management i had ever seen in my professional career.Groupsim is another negetive character of this company which never brings you up.
Pros
Nothing.Everything is worst
Cons
Everything
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Here, you get a lot of less salary, according to the people and salary, everyone is very much pressurized for work.
Team leader (Former Employee) - Bhubaneshwar, Orissa - August 6, 2020
There was only one reason to do the job here, that there are very few people here and they are all friendly, due to which they do the job After working for some time here, salary is not satisfied in the salary, when they leave the job, that's why here a lot of Vacancy in the whole BPO Job.
Pros
Na
Cons
Na
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Awesome Place to work
Contact Centre Head (Former Employee) - Noida, Uttar Pradesh - June 17, 2020
Management Work cohesively with frontliners, Open Door Policy, Very Customer Oriented, Client Oriented, Fun Place to work, Competitiveness encouraged among employees
Pros
Open Door Policy
Cons
Client Interventions
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In bpo convergence good atmosphere of work. Company culture is good. Job security is poor.
backend process (Former Employee) - Noida - June 2, 2020
In bpo convergence good atmosphere of
work. Company culture is good. Job security is poor. For fresher is good company but job security low. All staff is good coprate Tl.
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Overall good
Team Leader - Operations (Former Employee) - Asansol, West Bengal - May 29, 2020
Nice place for needy people..
Salary given time to time.
And no worry about termination if u hard working.. and u behave like a smart person.
If u r not a smart than your friend you must have to go for an interview.
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Productive and fun activities
Call Center Executive (Former Employee) - Bhubaneswar, Orissa - May 27, 2020
-Every day was a challenging for us.
-We learn their patience, politeness, adjustment with the working environment
-Good working place and I got the best team leader which improve my working manner.
-There was always a challenging environment which I enjoyed a lot.
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Bpo convergence one of the bad company to work with any profile,they had no management.even they'll never learned utilities & profit of good managemen
CSA (Customer Service Associate) (Current Employee) - Guwahati, Assam - May 24, 2020
Salaries are low as like daily wages worker.Or less than factory labour.Other facility had nothing.They work Like small Shops vendor.Managment people have no knowledge abt management.They haven't any (0) highly educated & efficient manager.They will treat employee like blue color wroker.Managment don't know how to behave with employee & operation team are unprofessional.
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Good
CCE (Customer Care Executive) (Former Employee) - Gurugram, Haryana - May 7, 2020
Yes it is very interesting to accept challenge. There is most difficult side also faced in working time.
I learned how to Deal with a customer and provide them about related products information .
When consumer get satisfaction that is the rate of our present which every corporate or company need
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Well organisation but salary low
DATA ENTRY OPERATOR (Former Employee) - Bhubaneshwar, Orissa - February 11, 2020
Well organisation but salary is very low. And I never do this type of jobs before.in here life relaxing and enjoyable. But looking at salary there is can't balance between life.
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I had been working at makepositive full-time for a year
CCE (Customer Care Executive) (Former Employee) - Guwahati, Assam - January 7, 2020
Makepositve is just filled with lots of opportunities at every level of career.
Awesome people to work with, always ready to helped, encouraged and supported... be it technical or personal.
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Airtel process
Airtel (Former Employee) - Guwahati, Assam - November 21, 2019
CCE- at bpo convergence , handling customers queries, salving their problems.Its totally inbound call center.office time was very good.I have to work for my own team.
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Worst company ever in India
Bpo convergence (Former Employee) - Guwahati, Assam - May 23, 2019
I worked with this company almost 5 months. My experience was just worst. Poor Management.
Unnecessary work load.
Seniors only asking why can't you?
No rule & regulation in the office.
I left the job still i didn't get 1 month's salary they hold it don't know will l get it or not
Less salary still you won't get timely, If you miss the office your TL may visit your home to bring you to office, unnecessary work pressure, you'll have to do extra time duty, worst environment, you'll get rude behavior from everyone higher than you, no one will take responsibility of holding your salary
Pros
No pros here
Cons
Less salary still you won't get timely, If you miss the office your TL may visit your home to bring you to office, unnecessary work pressure, you'll have to do extra time duty, worst environment, you'll get rude behavior from everyone higher than you, no one will take responsibility of holding your salary
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Job security and salary and company management is very bad quallity
Customer Care Executive (Former Employee) - Noida, Uttar Pradesh - April 9, 2019
All Noida ncr highest bad company is bpo convergence.this company is totally services vary bad.
Senior are vary rude behavior.
Company floor on havy craudenass.
Company work time is vary bad.
9am to 7pm.
No coffee facility and tea.
No night food allowance facility.
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good people good communication
MIS Executive (Former Employee) - Guwahati, Assam - January 25, 2019
Good people good communication. Have learn lot form this company about Telecom sector and about MIS. Hope to see the same from other source of sector.
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Poor Management
Team Leader - Operations (Former Employee) - Bhubaneswar, Orissa - January 24, 2019
Poor Management.
Unnecessary work load.
Seniors only asking why why & why?
No rule & regulation which is center head approved that should be followed by all.
Pros
Nothing
Cons
Long hours
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Paytm procesa at Noida
Paytm process (Former Employee) - Noida, Uttar Pradesh - September 2, 2018
Don't ever join this company..
No pros
Coins- salary never credit in time
No work culture
They just care about work and target
Treated employees as slave
Pros
No pros
Cons
Only coins
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Timing was bad
Data Entry Executive (Former Employee) - Kolkata, West Bengal - June 3, 2018
the workplace was very bad and the timing was also very bad. No drop facility they'll provide. Also they are forcing the people to do work even in less salary.
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Good Work place
Assistant Manager (Current Employee) - Bhubneswar, Orrisa - March 29, 2018
Working with good employee in BPO Convergnece, good working atmosphere, Office Infrastructure and culture, Management also adding value to employee satisfaction
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Fun workplace
Agent (Former Employee) - Bhubaneshwar, Orissa - November 22, 2017
I am learning this company ....how to handle customers problems requirements , give to better resultion and develop my skills good communication skills
Pros
Playing games
Cons
long hours
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