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BPO CONVERGENCE
3.0 out of 5 stars.
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BPO CONVERGENCE Management reviews

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Awesome Place to work

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The most useful review selected by Indeed
Management Work cohesively with frontliners, Open Door Policy, Very Customer Oriented, Client Oriented, Fun Place to work, Competitiveness encouraged among employees

Pros

Open Door Policy

Cons

Client Interventions
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Worst, worst , worst company

I was working in bpo convergence at their Noida office. At that time they were hiring in bulk. But after some time, they fired most of us without any valid reason and any pre-information. If you are working in this company then have a backup plan for you. They can fire you at anytime. They hire their employees in bulk and after some time they fire them without any reason. Management is also poor, no discipline is there. Everything sucks.

Pros

HR department is good

Cons

Poor management, job isn't secure
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Most Horrible place to work

There is nothing good about this company.The worst organization i had ever workedThey tortured you like others.They had many openings everyday as because no one parmanent on there. HR Policy is too badThe worst management i had ever seen in my professional career.Groupsim is another negetive character of this company which never brings you up.

Pros

Nothing.Everything is worst

Cons

Everything
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Bpo convergence one of the bad company to work with any profile,they had no management.even they'll never learned utilities & profit of good managemen

Salaries are low as like daily wages worker.Or less than factory labour.Other facility had nothing.They work Like small Shops vendor.Managment people have no knowledge abt management.They haven't any (0) highly educated & efficient manager.They will treat employee like blue color wroker.Managment don't know how to behave with employee & operation team are unprofessional.
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Worst company ever in India

I worked with this company almost 5 months. My experience was just worst. Poor Management. Unnecessary work load. Seniors only asking why can't you? No rule & regulation in the office. I left the job still i didn't get 1 month's salary they hold it don't know will l get it or not Less salary still you won't get timely, If you miss the office your TL may visit your home to bring you to office, unnecessary work pressure, you'll have to do extra time duty, worst environment, you'll get rude behavior from everyone higher than you, no one will take responsibility of holding your salary

Pros

No pros here

Cons

Less salary still you won't get timely, If you miss the office your TL may visit your home to bring you to office, unnecessary work pressure, you'll have to do extra time duty, worst environment, you'll get rude behavior from everyone higher than you, no one will take responsibility of holding your salary
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Poor Management

Poor Management. Unnecessary work load. Seniors only asking why why & why? No rule & regulation which is center head approved that should be followed by all.

Pros

Nothing

Cons

Long hours
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Timing was bad

the workplace was very bad and the timing was also very bad. No drop facility they'll provide. Also they are forcing the people to do work even in less salary.
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Good Work place

Working with good employee in BPO Convergnece, good working atmosphere, Office Infrastructure and culture, Management also adding value to employee satisfaction
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Good Management

Starting the day with lots of complaints from the stuff. Take almost half of the day in resolving it. Have learnt many new things about how to impress staff working in a call centre. Thankful to the management who help me in every single steps. Controlling a stuff of 400+ was always a difficult job as an SPOC but also feeled happy as i didn't know how times run away.
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Overall rating

3.0

Based on 28 reviews
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Ratings by category

2.9Work/Life Balance
2.2Salary/Benefits
2.3Job Security/Advancement
2.9Management
2.7Culture

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