British Airways
British Airways Employee Review
excellent staff and in office environment
Customer Service Associate (Former Employee) - Gurgaon, Haryana - August 20, 2021
free travel around the world was the best benefit i got. u just pay taxes and get standby tickets which is great benefit working with an airline. Crowd in office and managers were really good and help. Totally professional and staff is very helpful in making u feel comfortable. i miss my days with them.
Cons
Shifts around the clock and can't take unplanned leaves
Ratings by category
4.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job security/advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Stressful atmosphere
CUSTOMER SERVICE ADVISOR (Former Employee) - Gurgaon - December 21, 2019
Management at call Ba delhi is really poor, staff welfare is not there,poor infrastructure, poor transport facility,Hr officer is not interested in any complaints been raised staff are been harassed by management nothing has been done so far moreover a worst place to work
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Same roleSame location
Full of learning scope
CUSTOMER SERVICE ANAYST (Former Employee) - Gurgaon, India - October 12, 2018
I had very professional experience with BA.I learned a lot of about travel background of how does it works and what are the terms and conditions does it have.Management is good and friendly with employee.Several ways to enhance your personality with extra learning activities.
Pros
Friendly people
Cons
Limited option in meal and snacks.
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Same location
Opportunity
Sr. Service Advisor - Operations and Customer Service (Former Employee) - Gurgaon, Haryana - January 19, 2023
Excellent place to kick start in a voice role UK US process. Learning more about work culture, communication and enjoy the fast pace work ethics. to learn about a leading airline
Pros
Excellent pick up and drop, clean cabs. Not more than 3 occupants
Cons
Not really
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture
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