British Airways
British Airways Employee Review
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Sr. Service Advisor - Operations and Customer Service (Former Employee) - Gurgaon, Haryana - January 19, 2023
Excellent place to kick start in a voice role UK US process. Learning more about work culture, communication and enjoy the fast pace work ethics. to learn about a leading airline
Pros
Excellent pick up and drop, clean cabs. Not more than 3 occupants
Cons
Not really
Ratings by category
5.0 out of 5 stars for Work/Life Balance
5.0 out of 5 stars for Salary/Benefits
5.0 out of 5 stars for Job security/advancement
5.0 out of 5 stars for Management
5.0 out of 5 stars for Culture
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Similar reviews
Same roleSame location
Positive environment
Snr Service Advisor (Current Employee) - Gurgaon, Haryana - May 27, 2020
BA is a good place to work. There cab facilities is good. Environment there is amazing. I as a female, feels safe and secure to work there.
Managers and TL's are great support.
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Same roleSame location
Great#Amazing#Educative#supportive
Service Advisor (Former Employee) - Gurgaon, Haryana - October 13, 2019
It was great working with BA. Got to learn alot, new industry new market's new softwares most important got to knw that in aviation its Customers Service department is not just a nrml BPO it actually a ticketing department. Amazing management from the MD to BM's to ABM's to TL's to SL's. A big big thanks to the Training team got to learn a lot about customer service and aviation. Every one is super helpful
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Same location
excellent staff and in office environment
Customer Service Associate (Former Employee) - Gurgaon, Haryana - August 20, 2021
free travel around the world was the best benefit i got. u just pay taxes and get standby tickets which is great benefit working with an airline. Crowd in office and managers were really good and help. Totally professional and staff is very helpful in making u feel comfortable. i miss my days with them.
Cons
Shifts around the clock and can't take unplanned leaves
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Ratings by category
3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.1 out of 5 stars for Management
3.5 out of 5 stars for Culture
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