Cognizant Technology Solutions
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What are the questions asked for desktop and Technical support engineer?

13 answers

  • Questions will be asked based on your experience

  • Nature of Problem with website or computer, additional details required to solve a problem related to IT

  • Installation and maintenance of Windows OS
    Installation/updating of desktop software

    Remote desktop connections

    Antivirus support

    Create a backup and recovery policy

    Desktop performance monitoring and optimization

  • Windows Networking

  • Network relates

  • Active directory,dns,forward and reverse lookup in DNS

  • My total focus on company for development. Then I improve the knowledge working with experience employes. H.R are given a best suggestions to employes for company worked.

  • Questions on basic network and troubleshooting issues were asked

  • Communication skills are the only thing that is prioritized. Rest they ask about your final year project if you are a fresher., Technical knowledge is not at all required

  • Test for communication skills and call taking experience

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