Management is great. But working hours are long and employee benefits are less compared to other company. Employee friendly organization. Great place to work for freshers.

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Working with concentrix it was a great place to work

CSR (Customer Service Representative) (Former Employee) - Mumbai, Maharashtra - May 12, 2022

I have started working with concentrix from 2016 to 2022 it was a great place to work and management was to supportive and enjoyed my work hr was supportive and in the process you get too many opportunities to apply an ijp

Pros

Games

Cons

9 hours

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Concentrix insights

Based on 280 survey responses

What people like

Inclusive work environment
Ability to meet personal goals
Supportive environment

Good work place but management worse

Technical Support Exe (Former Employee) - Mumbai, Maharashtra - January 27, 2022

Good work place but management worse. Management decisions are not always good for employees. What you work for donot get awarded for it. Sometime donot feel like working in such environment.

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All good except increments and promotions.

Lead Operations (Current Employee) - Mumbai - June 16, 2021

Promotions and appraisals are predetermined and influenced. Reson for not appreciating is given as lack of visibility wherein it is failure for reporting manager that he/she is not capable to judge subordinates.

Pros

Support for work is given

Cons

No visibility for fair work

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It's a good place to work

Phone Recruiter (Former Employee) - Mumbai, Maharashtra - May 23, 2021

I enjoyed my time here. It's a place where one can learn alot. The Team Leader I had to report to was amazing. People working there are amazing. There is pressure but still it's fun working there

Pros

Salary benefits

Cons

Long working hours

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Overall a good Company to work for

Dy. Manager - Training & Transactional Quality (Former Employee) - Mumbai, Maharashtra - November 23, 2020

It is a good Company to work for. There are skip meetings and hence you can voice concerns. There is job stability. The compensation can be better. Sometimes Office Politics can be an issue.

Pros

Good place to work

Cons

Compensation could be better. Politics can be an issue.

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good

Customer Service Executive (Former Employee) - Mumbai, Maharashtra - September 18, 2020

1 ] good management2 ] timly salary at end of month3 ] domestic process 4 ] leaarned alot 5 ] growth 6 ] work culture is good

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Good company

Technical Support Representative (Former Employee) - Mumbai, Maharashtra - August 7, 2020

Good companyI used to work US SHIFT.Our Client was HP which i used to work.Workplace is intense and dedicated for good Customer service to be delivered.

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It's a normal company

Associate (Current Employee) - Mumbai, Maharashtra - July 24, 2020

It's a new process so there isn't much to say about the process.. and the company .. but the management is yuck ... And doesn't understand how to run the process

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Concentrix is one of worst company to work.

Executive Assistant (Former Employee) - Mumbai, Maharashtra - June 8, 2020

Concentrix is one of pathetic and worst company. Concentrix management is very cheap and poor. They always think about cost cutting and poor service to client and employee. There is nothing for employees over there. There is no any facility for employees. Employees has to give 9.50 shift any how whether if situation is worst. They have 30 minutes extra shifts don't know which guidelines the are using.

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Good

Agent (Former Employee) - Mumbai, Maharashtra - March 6, 2020

The people here are really nice and the HR group is very good. They will assist you if you are having any troubles in your work or with your colleagues and they really do think about the welfare of emplyees.

Pros

Job security

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Good and excellent environment for working

Customer Service Executive (Former Employee) - Mumbai, Maharashtra - January 6, 2020

Overall it's an good experience working in concentrix good colleagues and friends stress free shift timeings are suitable for everyone so definitely recommend

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It has been good experience while working with Convergys

Team Leader (Former Employee) - Mumbai, Maharashtra - January 4, 2020

Good environmental, new bees can learn more, Lots of opportunities to move in different processes latteral and Promotional operation managers and HR are very cooperative and help you in your career guide

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Good company learning opportunity was good

Quality Analyst (Former Employee) - Mumbai, Maharashtra - January 3, 2020

Good company to work with. Management was very good the supervisor help to learn in terms of growth. Good team building excise, and frequently team outing to keep the moral and spirit high

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Fun

Sr. Customer Care Officer (Former Employee) - Mumbai, Maharashtra - December 6, 2019

Sr. CSE. Handling calls or AUSTRALIAN Customers. Working or a Telecommunications company. Assisting customers & resolving queries related to Billing & other activities.

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Good

Senior Advisor Collections For (Axis Bank) (Former Employee) - India (Mumbai) - December 3, 2019

Love the atmosphere and work management, Every person from the management are help full I will never find such a wonderful place of work in any organisation, I have move from the company due to i was travelling to Dubai, but still i am looking for an chance to get the job in Concentrix Dubai

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Nice place to work

Customer Care Associate (Former Employee) - Mumbai, Maharashtra - November 1, 2019

Nice place to work. Friendly colleagues, organized management, i learned about different cultures of work and there are many people tech you how you can overcome with obstacles

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Really good

Insurance Advisor (Former Employee) - Mumbai, Maharashtra - October 23, 2019

Bpo is one of the growing employers in the world, where each and everyone get an opportunity to work with and earn their liveyhood. Concentrix is one of the bpo which is growing and giving employment opportunities to so many people. In Concentrix one can grow, learn and learn so many things by interacting and talking to customers online.

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It was a very good experience and fun working with Concrntrix

Customer Service Executive (Former Employee) - Mumbai, Maharashtra - October 11, 2019

Working with Concentrix, ..the best time with all new good friends from all over India. ..it helps me to interact with new people, helps me to learn that time is important, gives me more knowledge and also more confident to stand infront of my leaders , Helps me in my talking skill and more confident to interact with my customer , And more, i enjoy working with Concentrix family's

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It's was a great experience

Customer Support Associate (Former Employee) - Mumbai, Maharashtra - October 11, 2019

Overall good place to work with lots of help in every sector of jobs. Great management team loved being a part of the company. Would always recommend to friends

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Job Security

Senior Representative Operations (SRO) (Former Employee) - Mumbai, Maharashtra - September 18, 2019

Management is very good but it depends on your people soft manager on whose under you work.No pressure as well as no hikes, reasonable targets, good salary. If you exceed your target they will provide some reward points along with the incentives.

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