Concentrix
3.4 out of 5 stars.
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Concentrix Employee Reviews for Customer Care Specialist

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Job Title
Customer Care Specialist214 reviews
Location
India214 reviews

Ratings by category

3.3Work-Life Balance

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Productive place for freshers

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The most useful review selected by Indeed
Good company for anyone who is looking to find their first job and not have much option.Salary is not that good for the kind of work you are exposed to but it's Worth working for atleast a year.

Pros

Salary

Cons

None
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Good

It was a good experience working in concentrix it thought me so much the company has a good culture they encourage to develop and learning and they really pay off the hard work
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Concentrix insights

Based on 280 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Supportive environment

Productive

Productive, fun work place, nice colleagues, helpful management, less salary, wonderful ambience , nice infrastructure , both sides cabs provided, good
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everything is great except politics

every thing is great except politics free coffeeneat and clean washroomfree cakes,pizza,colddrinks occassionally transport is good salary in kolkata is low

Pros

free coffee

Cons

politics
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Very good and very friendly work atmosphere

Very nice company we get salary on time here by month end and also the management is very supportive and friendly with the employees. I will recommend my friends to join this company.
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Great place to work

Concentrix would be the best place I have ever worked with. The staff and environment has motivated me a lot if in future if I get an opportunity I will definitely work again with cnx....❤️
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Productive but not that much fun .

We get time to time salary but the amount of salary not desirable.Work load is medium. They don't allow your to take your lunch at time.. i usually took my lunch at 2:30 to 3 :00 PM. In morning shift and usually they don't provide morning shift to boys.

Pros

Free tea
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job is in your hand only..it's stressful.

people are good but not that supportive. it's gonna be hectic...my trainer is a sweet and lovely person..but the process is really volatile and unstable..my seniors are good barring a few..

Pros

salary on time

Cons

stressful
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sometimes team lead force you to work even you have completed your time work by saying you have not completed the hrs

for fresher its ok type but can have better options also .for future you can depend on that job for , if you are fresher also you get approx 15k and if you are 5yrs also experince then also 15k so you have to switch fast and have to apply other places also so that you can get something better

Pros

nothing is free you have to pay
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Productive and learning environment

Working in concentrix and aegis are very nice as they have learning environment where one can easily learn adapt dynamically and growAlso the employment policy of the both companies are really good esp.concentrix

Pros

Learning environment and work addiction

Cons

Nothing
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Learners paradise

For me it was a lot different experience because I use to enjoy my type of work. Changing different LOB's, learning the different kind of customers and different levels and have a to manage out time as was WFM even, skill and time management

Pros

Free fun

Cons

Heavy call flow
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Training is fun, takes time to settle down on production side.

Work-life balanceWork-life balance at Concentrix is easy if you have just one job and 1-2 kids to take care of.Pay & benefitsMy pay and benefits at Concentrix are average
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Productive and fun working place with table tenis

Management is highly polite and supportive. I learned lot of things from there as an communication skills and team management. Workplace culture is astonishing.

Pros

OT(Extra time), flexible timings

Cons

Not as such
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Nothing

We worked for CESC which was very good for us , working environment was good but due to some management issues we have to left the job.. management need to cooperate with employees...#
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Corrupt

I’ve been chosen for the mailing section after 15 day of my joining but later they replace my name with girl name mostly people are good but some team leader at concentrix are womaniser and genderism can be easily overlay your skill and talent being a boy isn’t crime
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Productive

Must work here once if you are a fresher, they will train you well and you can learn alot of things while working there. Must work here once if you are a fresher.
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Overall it is good environment for students who wanted to make their career as a customer representative.

According to my opinion they have no issue with salary delay. Concentrix is best Bpo Company to work in Vadodara. Students who wanted to make their career in customer service field its a best opportunity to work with it, beside that there are other opportunity as well.
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Good work culture.

Working with concentrix was a great experience and I come to know lot of new things there. The SME and MANEGERS were supportive and always ready to help.
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It is a good organization to b a part with.

It's a good organization for growth n improvement. Management is very supportive n motivating. They did not have any dress code however made sure we are presentable to clients at any point of time. Not only work but you can improve your other skills as well to the utmost. For a growing employee it is one of the best organization where u can enhance your skill and the urge to perform n grow well.
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Productive And Fun.

Concentrix was a great place to work at! Benefits are not so great but everything was awesome, the pay is good, the atmosphere, the management all good.
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Hdfc life insurance

I enjoyed a lot at office my floor Manager is very help for me I have lot of friends overs over there everyone have helping nature and my HR also very good
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Overall rating

Based on 29,009 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

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