Concentrix
3.4 out of 5 stars.
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Concentrix Employee Reviews for Customer Representative

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I had a great experience working at convergys, the training sessions were really enriching, the management was talent nurturing, However the employer and employee relations area was a bit rigid. Poor human resource function. Overall experience was satisfactory.
Pros
Excellent training regime
Cons
Rigid shifts
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Good place for being employed than being an unemployed. Shift adherence is necessary point for making a good incentive. If you stay 1 year here than most probably you will be promoted and every year you will get hike in salary that's a most attractive thing.
Pros
8 hrs job and for overtime you will get extra money
Cons
No free food
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No future Growth. And no Value Of Employee. Very Stressful job. No help from HR & Team Leader. Retention is too much but not good services. Good Canteen. Good Atmosphere.
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The work place is too awesome over their and the people and the managers too cooperative and helpful , i get plenty of things how to work in holidays package how to make packages according to visa, airfare , hotel , side seen everything in detail in training how to use the and operate the software deep knowledge about different destination like dubai, thailand , singapore, malaysia.the most hard part is the shift timing too long . but unfortunately make my trip shift to kolkatta.
Pros
tea and coffe
Cons
long hours
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Jobs at Concentrix
Customer Representative positions
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  1. Customer Representative