Concentrix Employee Reviews for Operations Lead
Operations Lead21 reviews
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Hi,Its all about life and work balance.join and haveinfotainmentjob security friendly co workersAll time learning by doingJob securitycompany believe in engaging in each and every resource and try hard no to let any one one to loose his/her meal even in pandemic like tough situation.
It's good company to work with , but salary is very very very low to live .. and holiday policy has to change.. Salary is very big consider .. only bachelor ll survive . And Holiday factor
There are a lot of growth opportunities provided. A lot of learning and development skill enhancement, employees are trained for each and every situations. The culture statement really helps us grow and the management is very helpful in terms of all the query. They support all the employees at there level best.
Good work place with fun loving culture. Management is not exceptional, only productivity driven. Employee benefits program are good but employee engagement activities and programs are mediocre. Salary structure is not good. Incentives are also not good. Career enhancement programs are lacking.
Long Shifts, Average remuneration
It's a nice organisation for fresher and work pressure is not as much compared with other organisation. Also hierarchy is also very supportive. however there is a sheer pressure while working for Amazon from November to January due to heavy call flow.
Nice work environment
One side cabs
It was my great pleasure working with this organisation since2012 as a CSE. Later in 2years been promoted as Sr. CSE.. Later in the year 2016 Jan, been promoted as a Operations lead throught internal job postings pan India. Being very much proud for giving such a growth and experience.
Overall a good experience gained in this company to build up my skills and knowledge. Gives opportunities to learn new skills in terms of development programmeservices.
i have been with this company from more than 1 year now.overall experience is good. good culture nice working areas. work politics is little bit more but i guess its a part of every organizations these days.
good working environment
politics, excessive work pressure
The company has been great through out my career and the HR team is always on their toes as I have seen them. It is an ongoing experience and it has been majorly good and pleasant with Concentrix. They have given opportunity for every one to learn and enrich their experience. Only wish the packages were better.
The workplace was really great, a very good management and helpful colleagues. Have learned how to manage a team, giving coaching and feedback, trainings, extending help . Taking escalation calls and resolving the customers query, brain storming sessions to get new ides to improve the quality of work and to get outstanding results. We used to have fun activities, games competitions.
Fun place to work with • Deliver first call resolution by handling customer requests and resolving customer issues as often as possible during the first contact • Support the post sales and software installation and deployment activities for multiple license users • Provide a professional & competent standard of phone and online support for global customers • Demonstrate ownership and willingness to resolve issues in a timely manner • Resolve known customer issues through the use of a knowledgebase, direct use of product and operating systems, product user guides and other reference materials
Many things i have learned here, time management, People management, Feedback in positive manner, Coworkers like friends. Salary/ benefit are less comparatively work load. Awarded as Top-talent on 2014 and Shabas Award-2015 1st quarter.
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