Concentrix
3.4 out of 5 stars.
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Concentrix Employee Reviews for Operations Lead

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Hi,Its all about life and work balance.join and haveinfotainmentjob security friendly co workersAll time learning by doingJob securitycompany believe in engaging in each and every resource and try hard no to let any one one to loose his/her meal even in pandemic like tough situation.
Pros
Lunch
Cons
Transportation
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Overall good organization to work and learn new management and other challengees, just they need to work for salary structuring that is not appreciable salary increment is provided to the employees.
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It's good company to work with , but salary is very very very low to live .. and holiday policy has to change.. Salary is very big consider .. only bachelor ll survive . And Holiday factor
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There are a lot of growth opportunities provided. A lot of learning and development skill enhancement, employees are trained for each and every situations. The culture statement really helps us grow and the management is very helpful in terms of all the query. They support all the employees at there level best.
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Good work place with fun loving culture. Management is not exceptional, only productivity driven. Employee benefits program are good but employee engagement activities and programs are mediocre. Salary structure is not good. Incentives are also not good. Career enhancement programs are lacking.
Pros
Stability
Cons
Long Shifts, Average remuneration
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It's a nice organisation for fresher and work pressure is not as much compared with other organisation. Also hierarchy is also very supportive. however there is a sheer pressure while working for Amazon from November to January due to heavy call flow.
Pros
Nice work environment
Cons
One side cabs
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It's a good place to work with complete professionalism. I have learned so much from concentrix which definitely going to help me in achieving my next goal.
Pros
Good learning opportunities
Cons
Slow growth
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It was my great pleasure working with this organisation since2012 as a CSE. Later in 2years been promoted as Sr. CSE.. Later in the year 2016 Jan, been promoted as a Operations lead throught internal job postings pan India. Being very much proud for giving such a growth and experience.
Pros
Retail banking
Cons
Full timer
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.support provided to me by technical. trainer was very good during training and while on on job training. also .hiring department and later on transition was also equally good.
Pros
training
Cons
transport
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Looking for an organisation which might enhance my skills and knowledge. Opportunity has to come and may take in to right path of the life or the career
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Learning part was very limited. Guidance for the growth of an individual laterally was not clearly provided. Growth opportunities were very limited.However I enjoyed working there.
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Overall a good experience gained in this company to build up my skills and knowledge. Gives opportunities to learn new skills in terms of development programmeservices.
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i have been with this company from more than 1 year now.overall experience is good. good culture nice working areas. work politics is little bit more but i guess its a part of every organizations these days.
Pros
good working environment
Cons
politics, excessive work pressure
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The company has been great through out my career and the HR team is always on their toes as I have seen them. It is an ongoing experience and it has been majorly good and pleasant with Concentrix. They have given opportunity for every one to learn and enrich their experience. Only wish the packages were better.
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The workplace was really great, a very good management and helpful colleagues. Have learned how to manage a team, giving coaching and feedback, trainings, extending help . Taking escalation calls and resolving the customers query, brain storming sessions to get new ides to improve the quality of work and to get outstanding results. We used to have fun activities, games competitions.
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Fun place to work with • Deliver first call resolution by handling customer requests and resolving customer issues as often as possible during the first contact • Support the post sales and software installation and deployment activities for multiple license users • Provide a professional & competent standard of phone and online support for global customers • Demonstrate ownership and willingness to resolve issues in a timely manner • Resolve known customer issues through the use of a knowledgebase, direct use of product and operating systems, product user guides and other reference materials
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Fun work place with supportive management. Not all about the numbers but how you personally grow and develop. Decent amount of red tape and politics, but this is expected of a big company.
Pros
no that i know of
Cons
long working hours
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Many things i have learned here, time management, People management, Feedback in positive manner, Coworkers like friends. Salary/ benefit are less comparatively work load. Awarded as Top-talent on 2014 and Shabas Award-2015 1st quarter.
Pros
Lead Operations
Cons
10 hour
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Monday is a typical day at work. I learned business strategies. Management is fair. Co-workers are average good. Floor support along with own task is the hardest part of the job. The most enjoyable part when we get downtime.
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good place to work management is fine and learned lots of thing very helpful and amazing co workers
Pros
good management
Cons
long hours
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Wokring with Canadian Client, handling operations team of 16 members.
Pros
Team Outings, RnR
Cons
Handling Pressure
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