Concentrix Employee Reviews for Quality Analyst
Quality Analyst42 reviews
Found 42 reviews matching the searchSee all 25,424 reviews
Indeed Featured review
The most useful review selected by Indeed
I am a quality analyst in Concentrix. I would like to say Cnx is a good place to work. However from past two years i am trying to leave the organization. The work load is too high with less amount of salary. The only benefit of Cnx is your job is secure.
Extended shifts are also there.
I was not yaken care much when i hit the floorMy SME was rude my colleague was personally worned not to help me as i was new to things.
Good brand company to work with.An organization where you can learn and grow with success.Your learn how to mingle with them untill an unless your reserved kind of person.Otherwise it's a good working place
Great owners that care about their people. Great work-life balance. Excellent people to work with. The company is self-funded and in the black. Leadership's push for continuous improvement of processes, metrics, bonuses, and new benefits is great.
Its very good environment. People and management at concentrix cares. I have learnt lot of things at concentrix. Skilled in mapping business requirements,developing and implementing processes within guidelines, handled 200+ team size. result oriented,an ambitious and highly accomplished.overall it a fun place to enjoy.
its really nice place t work in concentrix. A free inside look at company reviews and salaries posted anonymously by employees. In a world full of average, Concentrix stands out. To achieve extraordinary results for our clients, we're disrupting the professional services market
See more jobs
Jobs at Concentrix
Quality Analyst positions
• In ConcentrixI got trained to support Devices and network related concerns along with product ( Sprint Telecom) regarding plans and billing related concerns. • Chatting with US customers for regarding network, device , plan and billing related concerns. • Following up the owned cases according to the customers given time and communication with the customer. • At Amazon I had been working as a quality analyst since August 2016
It depends on the kind of process you are in
From my Past 6 years experience, I Learned that Hard Work always pay.. My typical day is all about how I learn something new. Whether It comes form my senior or junior..In my Whole 6 + experience Management always give the motivation that I want..In my tenure I think my workplace always give me the positive essence to my work. My Hardest part of my whole tenure is the negative energy in the work place. The most enjoyable part of my job is the Project where I can learn some Innovative and creative..
It was an amazing journey with CNX, have learned lot of things which yield in personal and professional growth. Best place to start career and enhance skill.
Career Opportunity, Learning & Development, Work culture and professional growth
Salary, few management strategy, R&R and employee perks
Developed my people management skills. Learned excel. Touched all types of streams. Lots of learning material for individual growth. Fun at work by activities. Social responsibility was habituated to me because of Concentrix. High competetion and high growth. Good mentors.
Concentrix provides great opportunity for everyone. Friendly competition is everywhere so you always need to make sure that you do your best everyday. At times you may feel stressed and down (which is normal), but you will find comfort with the people you're working with.
Worked with operation and then moved to quality.Understood team management and how operation work.Handled team in absence of TL. Learned how to drive productivity.Internal calibration with agents. Giving training to newly hired agents.Analysed BQ and given coaching & feedback to make them MQ and then TQ.Aharing performance report to TL by EOD. Preparing MOM.