Concentrix
3.4 out of 5 stars.
Write a review

Concentrix Employee Reviews for Technical Support

Review this company
Job Title
Technical Support194 reviews
Location
India194 reviews

Ratings by category

3.3Work-Life Balance

Sort by

HelpfulnessRatingDate
Found 194 reviews matching the searchSee all 29,009 reviews
convergyscabbpominacsorganisationfreshersalarycnx

Very stressful place to work

Indeed Featured review

The most useful review selected by Indeed
It is a good place to work if you're a fresher. The salary is not that great. Management is always trying to blame you for your mistakes. workload is very high.
Was this review helpful?

Too much cross skilling & make you work on n multiple lob does not matter if you are hired for one lob or not

too much cross skilling & make you work on n multiple lob does not matter if you are hired for one lob or not they will eventually make you work on all lob with same salary & no additional benefits moreover no planned/unplanned leaves on holidays or else the threaten to fire you
Was this review helpful?

Concentrix insights

Based on 280 survey responses
What people like
  • Inclusive work environment
  • Ability to meet personal goals
  • Supportive environment

Not fun and productive

Not fun.. stressful environment..no proper training..no leaves.. very limited salary..no proper incentives... asked to work overtime but no pay..no growth.. partiality.. favouritism..

Pros

Na

Cons

Everything
Was this review helpful?

competitive workplace with job security

Concentrix offers job security with timely salary. One of the things you have to be ready for is the 24 hour rotational shifts. That can get challenging at times. If yur shifts starts at 12:30 am that means you have to be effectively at your workstation by 12:00 clock. Not sure what happens in other process but the process which I worked for frequently froze the break timings during peak hours. That is understandable but it gets challenging when you have to do this more than 2-3days in a week. Also if the shift timings start at odd hours, it is not guaranteed it will be changed in a month or so, it can well go for more than 3 months as I experienced it in my process. Not much challenging, if you are mentally ready for the odd hour shifts. Management is overall supportive and keeps you motivated.

Pros

Job security

Cons

Night shifts in odd hours
Was this review helpful?

Good

Good work since i am joinee it seems so good for a fresher to be apart of this mnc its good place to work salry comes on time as they are saying i don't know about the other details of the company

Pros

Good management Good work culture Enthusiastic team management

Cons

Long hours Things take time Costly for those who are not in hiring zone
Was this review helpful?

Rate your recent company

Share your experience to help others

Good work place but management worse

Good work place but management worse. Management decisions are not always good for employees. What you work for donot get awarded for it. Sometime donot feel like working in such environment.
Was this review helpful?

Neutral

It wasn't so good working there. may people were not happy by the company management, overall its a great place to work, very good and healthy environment.
Was this review helpful?

Salary is the major concern

Looking at the job role and tasks given, salary is way quite low. Employees should have proper salary that would justify their role and the job they do.

Pros

Amazing work atmosphere and its employee central for other aspects

Cons

Infrastructure and salary
Was this review helpful?

Enjoyed a lot, frienly environment

Awesome place to work and career growth. Nice place. Increment and promotions. Motivations Team Spirit Confidence level build up Except the hsift timings everything is good.
Was this review helpful?

N/a

It's a good place to start but it's a very big company lot of employees nd lot of pressure nd lot of process are there which can lead person in a different sectors.
Was this review helpful?

Good place to start your career

People are good and helpful. Too many facilities but very fewer increments. Not much growth as far as career is concerned. But a decent place to start.
Was this review helpful?

Overall a good place to work

Friendly environment. Jolly people. Selfless crowd. Good entertainment. On floor games like table tennis, darts, PS3 and Xbox 360 as stress busters. Good campus to work in.
Was this review helpful?

productive and stressful environment

work place culture was good but according to growth perspective i find it difficult to continue with this organisation and management was also not so supportive in terms of learning and development .
Was this review helpful?

A very good place to work for beginners.

Loved the management it's well organised. Great work ethic and environment! Would be really good if they improve their monitory rewards and salary. Overall everything else is good.
Was this review helpful?

Everything was perfect

5 star.... Everything was good, the work environment and the coleage, everyone was very supportive and helpful over there.. very friendly environment..
Was this review helpful?

A very good experience at concentrix.

I cannot deny the fact that Concentrix, has not only made me a part of something great. They help u learn new things and definitely build up your knowldge.
Was this review helpful?

welcoming good opportunities for career growth

Learnt about process and procedures very nicely and in depth. Could get appraisal or promotion thrice in 2 years. One of a great company to work with. Benefits and motivates employee often with increment bonus and rewards.
Was this review helpful?

Nice work place

Average experience working in this company, There no big problems but at some instance there is no proper help which make demotivated and makes fell in changing,

Pros

Na

Cons

Na
Was this review helpful?

Bpo

it is a multinational BPO company spread in many countries around the globe. it also has multiple domestic and international BPO processes to work on.

Cons

long hours
Was this review helpful?

Fun workplace

Work culture in Concentrix ,(earlier it was Convergys) was very good, colleague, managers, and everyone who work there was welcoming, helpful, intelligent. one can learn from them anything.
Was this review helpful?

Customer Service and Tech Support

Voice and Non Voice Process for Technical Support as well as Customer Service for US and Canadian and Australia. 9 Hours Shift with 1 hour break which is divided into 3. Fun Loving Job and Tough as well. Good People and trainers.

Pros

Games Free

Cons

9 hours working with 1 hr break
Was this review helpful?

Want to know more about working here?

Ask a question about working or interviewing at Concentrix. Our community is ready to answer.Ask a Question

Overall rating

Based on 29,009 reviews

Ratings by category

3.3 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.2 out of 5 stars for Job Security/Advancement
3.1 out of 5 stars for Management
3.3 out of 5 stars for Culture

Compare Concentrix with

  • Companies
  • Concentrix
  • Employee Reviews
  • Technical Support