It is a good place to work if you're a fresher. The salary is not that great. Management is always trying to blame you for your mistakes. workload is very high.

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Too much cross skilling & make you work on n multiple lob does not matter if you are hired for one lob or not

Technical Support Executive (Former Employee) - Ranchi, Jharkhand - August 1, 2022

too much cross skilling & make you work on n multiple lob does not matter if you are hired for one lob or not they will eventually make you work on all lob with same salary & no additional benefits moreover no planned/unplanned leaves on holidays or else the threaten to fire you

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Concentrix insights

Based on 280 survey responses

What people like

Inclusive work environment
Ability to meet personal goals
Supportive environment

Not fun and productive

Technical Support Executive (Former Employee) - Bangalore, Karnataka - June 8, 2022

Not fun.. stressful environment..no proper training..no leaves.. very limited salary..no proper incentives... asked to work overtime but no pay..no growth.. partiality.. favouritism..

Pros

Cons

Everything

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competitive workplace with job security

Technical Support Executive (Former Employee) - Gurugram, Haryana - March 27, 2022

Concentrix offers job security with timely salary. One of the things you have to be ready for is the 24 hour rotational shifts. That can get challenging at times. If yur shifts starts at 12:30 am that means you have to be effectively at your workstation by 12:00 clock. Not sure what happens in other process but the process which I worked for frequently froze the break timings during peak hours. That is understandable but it gets challenging when you have to do this more than 2-3days in a week. Also if the shift timings start at odd hours, it is not guaranteed it will be changed in a month or so, it can well go for more than 3 months as I experienced it in my process. Not much challenging, if you are mentally ready for the odd hour shifts. Management is overall supportive and keeps you motivated.

Pros

Job security

Cons

Night shifts in odd hours

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Good

Technical Support Associate (Current Employee) - Gurgaon, Haryana - February 22, 2022

Good work since i am joinee it seems so good for a fresher to be apart of this mnc its good place to work salry comes on time as they are saying i don't know about the other details of the company

Pros

Good management Good work culture Enthusiastic team management

Cons

Long hours Things take time Costly for those who are not in hiring zone

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Good work place but management worse

Technical Support Exe (Former Employee) - Mumbai, Maharashtra - January 27, 2022

Good work place but management worse. Management decisions are not always good for employees. What you work for donot get awarded for it. Sometime donot feel like working in such environment.

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Neutral

Technical Support (Former Employee) - gurgaon - July 17, 2021

It wasn't so good working there. may people were not happy by the company management, overall its a great place to work, very good and healthy environment.

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Salary is the major concern

Technical support associate (Former Employee) - Bengaluru, Karnataka - August 5, 2020

Looking at the job role and tasks given, salary is way quite low. Employees should have proper salary that would justify their role and the job they do.

Pros

Amazing work atmosphere and its employee central for other aspects

Cons

Infrastructure and salary

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Enjoyed a lot, frienly environment

Technical Support Executive (Former Employee) - Bangalore - May 13, 2020

Awesome place to work and career growth. Nice place. Increment and promotions. Motivations Team Spirit Confidence level build up Except the hsift timings everything is good.

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N/a

Technical Support Executive (Former Employee) - Gurgaon, Haryana - March 23, 2020

It's a good place to start but it's a very big company lot of employees nd lot of pressure nd lot of process are there which can lead person in a different sectors.

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Jobs at Concentrix

Technical Support positions

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30+ days ago

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Sr. Technical Support, IT Operations

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Associate, Global Service Desk

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Good place to start your career

Technical Support Associate III (Former Employee) - Thane, Maharashtra - March 18, 2020

People are good and helpful. Too many facilities but very fewer increments. Not much growth as far as career is concerned. But a decent place to start.

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Overall a good place to work

Technical Support Associate (Former Employee) - Pune, Maharashtra - January 28, 2020

Friendly environment. Jolly people. Selfless crowd. Good entertainment. On floor games like table tennis, darts, PS3 and Xbox 360 as stress busters. Good campus to work in.

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productive and stressful environment

Analyst Technical Support - Virgin Media (Former Employee) - Gurgaon, Haryana - January 15, 2020

work place culture was good but according to growth perspective i find it difficult to continue with this organisation and management was also not so supportive in terms of learning and development .

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A very good place to work for beginners.

Technical support associate (Former Employee) - Bengaluru, Karnataka - December 17, 2019

Loved the management it's well organised. Great work ethic and environment! Would be really good if they improve their monitory rewards and salary. Overall everything else is good.

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Everything was perfect

Technical Support Agent (Former Employee) - Gurugram, Haryana - December 6, 2019

5 star.... Everything was good, the work environment and the coleage, everyone was very supportive and helpful over there.. very friendly environment..

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A very good experience at concentrix.

Technical Support Associate in Dell North America Process (Former Employee) - Pune, Maharashtra - November 28, 2019

I cannot deny the fact that Concentrix, has not only made me a part of something great. They help u learn new things and definitely build up your knowldge.

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welcoming good opportunities for career growth

Technical Support Associate (Former Employee) - Bangalore, Karnataka - September 11, 2019

Learnt about process and procedures very nicely and in depth. Could get appraisal or promotion thrice in 2 years. One of a great company to work with. Benefits and motivates employee often with increment bonus and rewards.

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Nice work place

Technical Support Associate (Current Employee) - Thane, Maharashtra - July 13, 2019

Average experience working in this company, There no big problems but at some instance there is no proper help which make demotivated and makes fell in changing,

Pros

Cons

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Bpo

Technical Support Associate (Former Employee) - Gurgaon, Haryana - June 17, 2019

it is a multinational BPO company spread in many countries around the globe. it also has multiple domestic and international BPO processes to work on.

Cons

long hours

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Fun workplace

Technical Support Assosiate (Former Employee) - Gurgaon, Haryana - June 9, 2019

Work culture in Concentrix ,(earlier it was Convergys) was very good, colleague, managers, and everyone who work there was welcoming, helpful, intelligent. one can learn from them anything.

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Customer Service and Tech Support

Customer service & Technical Support (Former Employee) - Mumbai, Maharashtra - May 13, 2019

Voice and Non Voice Process for Technical Support as well as Customer Service for US and Canadian and Australia. 9 Hours Shift with 1 hour break which is divided into 3. Fun Loving Job and Tough as well. Good People and trainers.