31% Below national average
Salary estimated from 3 employees, users, and past and present job advertisements on Indeed in the past 36 months.
Reviews about Pay & Benefits for Senior Client Specialist in Concentrix
Great Introduction to Customer Service
Agent Standpoint:
Arrive on time and manage your time as per schedule.
Based on project continuing education and skill transfer of Customer Service and/or Sales.
Great culture with fellow agents, very tight knit and supportive.
Can be difficult getting used to repeated calls/chats and adhering to schedule as per goals.
Excellent support and personable Team Leaders.
Management Standpoint:
Variable scheduling and hours, generally you will work more than 40+ on a salary to turn a successful team.
You will learn effective team and time management skills to stay ahead.
Fellow staff is very supportive, however the higher manager grade you go the less support and direction you will receive.
Can be difficult balancing the need for extra hours (nonpaid) to be successful vs. personable life concerns.
The chance to develop and improve the culture is very fulfilling.
Pros
Agent Bonus Structure, Overtime Available, Immediate Managers really care about their agents
Cons
Difficulty Advancing, High Level Operations can provide confusing instructions, High Turnover, Project Turnover
Was this review helpful?
How much should you be earning?
Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options.
More Concentrix Sales salaries
5 salaries reported
6 salaries reported
5 salaries reported
4 salaries reported
3 salaries reported
All Concentrix - Sales salaries