Costa Coffee
3.5 out of 5 stars.
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Costa Coffee Careers and Employment

About the company

  • CEO
    Jill McDonald
    approve of Jill McDonald's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    ₹ 10B - ₹ 50B
  • Industry
    Restaurants & Food Service
  • Headquarters
    Costa Limited Costa Hous...
  • Link
    Costa Coffee website

About Costa

With over 2,800 stores, 3,500 Proud to Serve propositions, 10,000 Costa Express machines and our delicious range of At Home and on-the-go products, it’s no surprise we’ve been voted the UK’s Favourite Coffee Shop for 11* years running.

Whether you’re at home, at work or on-the-go, as a Total Coffee Company, we’re proud to provide our customers the opportunity to enjoy their favourite Costa coffee, wherever, whenever, whatever the occasion.

*Awarded by Allegra Strategies

Support Centre

Behind the scenes sits a team of coffee enthusiasts, supporting the brand across marketing, operations, F&B, innovation, digital & finance to name a few. We’ve a diverse range of field roles supporting our teams across the country, from Area Managers to Brand Standard Coaches & Costa Express engineers.

Our Support Centres play a huge role in shaping the brand & our unique culture. As a growth business we’re always looking for new people to join our passionate team. Come, and join us.

Learn more

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Rating overview

Rating is calculated based on 3,213 reviews and is evolving.



Assistant Store Manager in New Delhi, Delhi
on September 29, 2017
A truly international brand

It was an absolute pleasure to work with Costa coffee , a truely international brandd in all sense !!. Very people centric company & management & is amazing.

Assistant Manager in Delhi, Delhi
on October 29, 2020
Worst company in coffee industry

Plz don't work with cheap company they don't have knowledge about talent, they are just making money, and drinking their employees blood , chutiya company

Shift Manager in Bangalore City, Karnataka
on September 28, 2020
Friendly working place

People how are working. Why they are leaving the job company have check thay have call personaly Specially HR have to speak personaly to staff about y they are leaving the job

Barista maestro in Emirates head quarters
on February 17, 2020
Educated people, nice environment and friendly customers.

Costa is one of the best training place to become a fine and professional barista. It’s the best training ground for all new people who want to learn about cofffee.

Barista Maestro & IDP Candidate in Mumbai, Maharashtra
on June 13, 2019
Fun Work, Productive, Friendliness & Lovely Company

Love this company from bottom of my heart....

Very much security of job.....

Can learn more and more over here.....

Great & Good Experience Working Over Here.....

Missing Costa Coffee....

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Questions and answers

People have asked 7 questions about working at Costa Coffee. See the answers, explore popular topics and discover unique insights from Costa Coffee employees.

See questions about:

  • Working Culture
  • Working Environment
  • Working Hours
  • Benefits
  • Interviews

Interview insights

Insights from 15 Indeed users who have interviewed with Costa Coffee within the last 5 years.

Average experience
Interview is average
Process takes about a day or two

Interview Questions

Questions about flexibility

Shared on June 1, 2022

Common questions about Costa Coffee

Costa Coffee locations

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