3.6 out of 5 stars.
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DHL Employee Reviews for Senior Process Engineer

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Senior Process Engineer19 reviews
India19 reviews

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3.4Work-Life Balance

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Indeed featured review

The most useful review selected by Indeed
Every day productivity & KPI achieved No Floor game or exercise for body relaxation. Lot of politics about internal postings.Politics on PIP rule for higher salary


No free lunch
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Job security and work life balance

Job security, work life balance, no work pressure and team has alway supporting. Organisation has supported in during Covid also they give us extra bonus for working that situation.
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Insights into DHL

Based on 89 survey responses
What people like
  • Feeling of personal appreciation
  • Clear sense of purpose
  • Inclusive work environment

Great place to work.

What is the best part of working at the company?Good Management and its really great place to work. 👍🏻What is the most stressful part about working at the company?There stressful part is work from home.What is the work environment and culture like at the company?Good team work with managers and team leaders.What is a typical day like for you at the company?Working for Monday to Friday and sturday -Sanday week off.
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Official response from DHL

September 18, 2023
Hello,Thank you for sharing your positive experience working as a Senior Process Associate in our Mumbai office.We're thrilled to hear that you found our company to be a great place to work and that you had a positive relationship with our management. We understand that the shift to remote work may have posed some challenges, but we appreciate your adaptability.Our commitment to fostering a strong team culture and maintaining a healthy work-life balance is something we hold dear.Your feedback is invaluable, and we wish you continued success in your career. Best wishes to Mumbai!Your DHL Team

productivity and fun work place

What is the best part of working at the company?Will get learning new process knowledge and friendly environment What is the most stressful part about working at the company?There is no stress in the company What is the work environment and culture like at the company?HR activities and working location What is a typical day like for you at the company?When activites happens on floor
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Official response from DHL

June 5, 2023
Hello,You make us glow with pride. We received your remarkable 5-star rating. We are delighted that you had such a memorable time with our big yellow family.Reading your review gives us confirmation that we are doing our job of taking care of our employees and appreciating them very well.Being a driver is a responsible job. You take care of other people's valuables. Thank you very much. You were part of this foundation which keeps our company standing not only in good times but also in challenging times.Take care and stay safe. Your DHL Team

Feel like home company

Good environment and understanding management Happy to work with dhl Salary package is also good but transport facility is not provided good over all Good company you can feel like home and also growth opportunities you can improve yourself here and can grow faster then other companies There should be food for the employees in cafeteria but there is no food in cafe only evening snacks available that also jst now started




Transport and no food is arranged in cafeteria
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Official response from DHL

May 5, 2023
Dear colleague,If DHL feels like home is most likely because colleagues feel like family! It is lovely that you feel this way and it makes us extremely proud that you are so satisfied to work as a Sr. Process Associate in Mumbai.Keep taking advantage of the growth opportunities and most importantly, having fun while connecting people, improving lives.Regards,Your DHL Team

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Productive and fun environment and supportive staff

I personally feels its a good company for whom to get their career in logistic or freight forwarding company.I being in US CUSTOMS, gaining good terms of knowledge of US CUSTOMS. How US CUSTOMS works , customs duty


Just maintain proper decorum and no longer breaks may give u performance bonuces


No cons
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Great place to work

Great place to work. Good work culture, supportive managers.Very considerate towards its employees and has a flexible work environment.A great place to start your career with
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Official response from DHL

August 11, 2022
Hello,With a 5-star rating, you make us proud!Thank you for being a part of our DHL family and for your efforts during your time with us to make our company the world leader in logistics. It gives me great pleasure to read your comments and to have worked with such a wonderful group of people.Team members feel appreciated and valued when managers communicate thoughtfully with them rather than overseeing them from a distance. That feeling is usually followed by increased job satisfaction and loyalty. Each individual does not need to be a master of both technical and social skills, but the team as a whole requires a healthy dose of both. We appreciate you having this experience and sharing it with us.We hope your DHL experience can be replicated for many other future colleagues so they will be motivated and happy to be a part of our global family!Best wishes for all future professional and personal endeavors; we hope your time with us was beneficial.A warm greeting to Mumbai, Maharashtra!Your DHL Team

Its Good but Not Best place to work

Pros:-Great Place to grow career in Logistics and Supply Chain.Good environment and facilities for employees.Comfort zone level job.Fair Appraisals (Not good).
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Official response from DHL

September 3, 2021
Hello,Thank you for taking the time to leave us this balanced review on Indeed - we sincerely appreciate it!Also, we are grateful that you emphasized some major points of our company culture - employee engagement, development and growth. This is truly at the core of what we are and what we do. Since you miss working for DHL, please check out our career website and the most recent vacancies in case you would like to get a new job opportunity at DHL here: https://careers.dhl.com/global/en. All the best to you and your loved ones in Mumbai,Your Employer Branding Team


It was the good place to work and I enjoyed working their as the environment was good and the work culture their was also relaxed Also members were helpful
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Overall nice place to work with Job security

Job security, management has good contact with employess, problem solving nature of management, activities are also carried so that employess can enjoy their job
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A great and excellent place to work for those who are settled and married.

- DHL ensures job security more than the promise of moving up the ranks in one's career. - The pay-scale is as per industry standards. - It rewards skill but you need to have good contacts and a likable image within the workplace to ever think of moving up the pecking order. - Some processes are highly demanding while some are decently relaxed. - Quite recently, Senior Management have pushed for more automation and regularization of workforce, which means less people required within a country specific process than before. - Like any place it has its own type of workplace politics and drama, but if you keep your nose clean and work smart as well as earnestly, then you might find yourself finding better opportunities through IJPs or Recommendations to Business Leadership Programs (BLP). - DHL doesn't endorse Team Outings very dearly but does pay a decent amount every year for every team within the org, to have at least one full day outing. - Medical policy can be extended to family and DHL supports it. - Upper Management seems to be skilled, professional and dedicated to their work, whereas such adjectives can be described to Lower and Middle level management on a very rare basis. - It provided Transport services and has Night Shifts with decent allowances.
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Good place to work. office culture is excellent. good and understanding senior managemnet. however, no holidays on indian festivals and no work life balance
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good company to work and envirmonment very good also salary was good shift timing was goodd. all goood things to do. process aslo good people aslo good
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Work Culture could be better

The work culture could do much better. Employee satisfaction should be top priority Transport system is not at all flexible Although the management was decent
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Decent company to work with

Decent company to work with. Its one of the biggest brand in the logistics industry. There are lot of things you can learn in this company related to logistics and freight management.
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Good Place to work

DHL LOGISTICS is a great company to work with. The work culture and atmosphere is very good. Feels like second home. Its the place where fun at workplace is given equal importance to work.


Fun at workplace, Great work environment


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Worst Management Decisions, No salary hike

Worst Management Decisions, No salary hike,No Cafeteria, Bad Transport Facility, No Motivational Activities location in only value added benefit, particialism


Job Securtiy


No salary hike
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Looking for Growth within the company, but the Internal Politics is interrupt my future Growth. Managers are not at the mark.
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productivity 100%, fun at work sometimes.

The Procurement Card (PCard) is an HP controlled and sponsored credit card that allows authorized employees to efficiently purchase low risk, non-strategic goods and some services without the necessity of issuing a Purchase Order. The Process includes processing of all invoices scanned into SAP workflow and ensures that the invoices processed accurately & properly as per the SLA within Turn around Time. The process involves high value clients.


Stretching every day 2 to 3 hours
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Overall rating

Based on 25,032 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.5 out of 5 stars for Salary/Benefits
3.3 out of 5 stars for Job security/advancement
3.2 out of 5 stars for Management
3.5 out of 5 stars for Culture

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