eClerx
3.7 out of 5 stars.
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eClerx Employee Reviews for Process Manager

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Describing my overall experience of 10 years is that you can be assured about job security and have a work life balance but it depends on the process and the management you are working for.
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Mostly work in eClerx is manual entries, if you are lucky then you can get into teams that do really good work. eClerx works on the principle of cheap labor so you might not get the advantage of learning great technologies here
Pros
Work flexibility
Cons
Not adequate salary, No substantial benefits
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Overall the company is good to work and the salary package is good. However the company lacks good leaders. They need to focus on hiring good leaders if they want the organisation to grow.
Pros
Good Salary Structure and Payout
Cons
Poor Managment
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The exposure provided by company is really good especially for freshers. You get a good work life balance working at eclerx. You get the leaves easily. But there is lot of hierarchical positions due to which promotion is not so easy. Also the compensation is less than the industry standards.
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I learn few things in Training and other manager teams are very nice and helpful in nature. Facilities are nice in terms of work and other food , canteen , and departmental services
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It's good to work in a multinational company like Eclerx.It gives you a better opportunity to learn and expand yourself. Training and department staffs are very helpful.
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Good Startup company to work with , management is average , we have work life balance , averagely paid , less perks and benefits , average work culture
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It's good for beginners as company gives lot of opportunity to learn new platforms. You switch process internally and fit in according to your skill and interest
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Gives ample opportunities to freshers to learn and grow. Your experience would entirely depend on the program management and the team you directly work in. Politics is org wide.
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Management is not supportive. I am looking out for option because politics is way too much. They are not very accepting of new managers. The HR will also not help you if politics is involved.
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1. Routine work schedule such as monitoring all the servers health status using a tool. Monitoring CCTV camera, watching news based on train problem 2. I learned how to manage a team as a leader 3. Hardest part of the job was when there was a serious trojan virus attack on the company 4. Enjoyable part was eClerx day
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If it's. Start of your career than you can pick eClerx as a company. Gives you very good insight of investment banking function. Spend initial years mostly 2-3 years at eClerx so that next job can be your major captives.
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Was trained to deal with quantitative data, was made to work for a team dealing with qualitative data. Was going home at 4.30am, number of hours of work hold no value unless your manager notices. No auditing of teams by an external source. Mismanagement weithin teams for Digital Vertical (the vertical with most losses)There is overhoring. Many people benched, no projects. Highest %age of attrition at APM and PM level as well as junior and senior analysts
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High on learning, internal job postings however low on work life balance and salary. Certain departments are blessed however remaining ones goes through all the stress.
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Good training place, where you can learn new tools as they have tied up with different organization for same.Working on improving quality of work from just Excel based to tools based
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eClerx Services Limited is engaged in providing Knowledge Process Outsourcing (KPO) services to global companies. The company provides data management analytics solutions and process outsourcing services to a host of global clients through a network of multiple locations in India and abroad.
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Best company for freshers. lot to learn and they provide proper training and guidance. Compensation is below market level and job timings differ on your process. In some cases long working hours and some process only 8 hours
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I learn more technology and soft skills,and I learn how handling team.
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The organization has recently invested in a new office space which has been a great improvement and has also helped in improving employees morale. Work culture is not great. No work- life balance.
Cons
long hours
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Good company. Long hours. Benefits decent. You work hard you get compensated. Not much career advancement opportunity. If you want to just be steady and work continue here.
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Facilitates learning and development. Is employee friendly. Pay scale is a bit lower in comparison to its competitors. Gives ample opportunities to grow if the candidate is willing to put in efforts. I have learnt a lot in this organisation
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