eClerx Employee Reviews for Process Manager
Process Manager87 reviews
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Mostly work in eClerx is manual entries, if you are lucky then you can get into teams that do really good work. eClerx works on the principle of cheap labor so you might not get the advantage of learning great technologies here
Not adequate salary, No substantial benefits
The exposure provided by company is really good especially for freshers. You get a good work life balance working at eclerx. You get the leaves easily. But there is lot of hierarchical positions due to which promotion is not so easy. Also the compensation is less than the industry standards.
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Process Manager positions
1. Routine work schedule such as monitoring all the servers health status using a tool. Monitoring CCTV camera, watching news based on train problem 2. I learned how to manage a team as a leader 3. Hardest part of the job was when there was a serious trojan virus attack on the company 4. Enjoyable part was eClerx day
Was trained to deal with quantitative data, was made to work for a team dealing with qualitative data. Was going home at 4.30am, number of hours of work hold no value unless your manager notices. No auditing of teams by an external source. Mismanagement weithin teams for Digital Vertical (the vertical with most losses)There is overhoring. Many people benched, no projects. Highest %age of attrition at APM and PM level as well as junior and senior analysts
eClerx Services Limited is engaged in providing Knowledge Process Outsourcing (KPO) services to global companies. The company provides data management analytics solutions and process outsourcing services to a host of global clients through a network of multiple locations in India and abroad.