3.7 out of 5 stars.
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EXL Employee Reviews

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India1,323 reviews

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3.7Work-Life Balance

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Good place to work, there are minimal additional benefits

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Work life balance depends on the team and client. But overall pay is good, work life balance is good. There aren't much additional benefits. Senior management is okay.


Good work, work life balance, easier to get promotion


No additional benefits
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I have learned a lot there. Management is very cooperative and supportive. The work culture is also very good. I really enjoyed working there. Nice experience.
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Insights into EXL

Based on 64 survey responses
What people like
  • Clear sense of purpose
  • Feeling of personal appreciation
  • Ability to meet personal goals
Areas for improvement
  • Fair pay for job
  • Time and location flexibility
  • Energizing work tasks

Chill Company

Salary is provided on time.Canteen is not hygienic.Managers are allowed to carry phones on the floor however Associates cannot.Managers seem to support those who hardly work which feels unfair to the top performers.
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It's giod in terms of growth but doesn't retain employees

I learned management, taking up deadline pressure, delivering quality work with 100% accuracy along with optimisation of process flow. Also, got the opportunity to manage a team in a remote set up. Learning and defining new ways to approach the work given where you are discovering ways of doing the same things. Hardest part was overtime during deadlines where we would extend our working hours till 2 or 3 a.m.Futhermore taking calls with the UK client was actually fun. Learning the way they address and greet and working togther with them to find solutions to daily work related issues taught a lot about business communication & data security. Not to forget the trainings we did every month invloving soft skills, data protection, IT security issues, UK culture etc were a delight always as all these new learnings made me ask for more
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Work life balance is there, lots of learning, great on site opportunity, overall good experience working here. Salary is low as per market standards.
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learning experience

1. Work culture is not good2. Place is only good if unity in team along with higher management 3. Salary perks are less . No appraisals are done fair enough.4.Not as good enough as i thught before coming to this Organization
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Fun workplace

It's a really nice experience to work with EXL. They training area is good, they trained with every process knowledge. They are very employees friendly and even seen any baised behavior entertained by organizations. They take on spot action for any misbehavior happens inside the company.


Cab, shift timing, work life balance


Low salary
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Good work place, fun at work

EXL is good organization to work and start your career. Good work atmosphere and supportive team members. You will get a chance to grow in your career as well.
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No leave, no overtime pay 18 hours working daily, no health

No leave, no overtime pay 18 hours working daily, no health, eye damages, body damages, Stress too much than others company. 13 people died with heartattack in eveymonth in this company




Long hours 18
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Good employee culture and learning

Good , comfortable work environment.Growth happens in timely manner also depends on the role availability , provided one has the skill and ability. To succeed
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Everything is fine except the production target which is too high. Fixed week off and fixed shift is one of the pros in EXL. We do not need to work during weekend and the shift timing is US
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No pressure

Good to work no pressure as much but wfh is not good for fresher. So if you're fresher I believe exl is not good idea because if wfh and I guess you can explore more.
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Good for freshers

It's good for freshers but somewhat boring for experienced people. As you get well hands-on in your skills, you might be learning more management skills rather than technical skills. Somewhat it depends on luck where and with whom you get the opportunity to work.
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Good, if not the best...

Spent 7 years. Time flew. Only regret is why didn't i left sooner. The salary isn't in par with the industry standard. Very low. The appraisals goes in range of 3-6%. But the process i was part of was amazing. Worked with amongst the best team. And best managers. Learned a lot.
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overall it was good experience

Hi good day everyone, overall it was good experience, politics can be little upsetting, but keep doing good work it will not bother much. thanks . Have a nice day
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worst management internally prompted staff run the show without allowing ppl grow in team

no employee beneftno fair plan of promoting talented no learning oppurunityno SOP providedLong extended hoursLess salaryManagement only promote old ppl & not provding any assiatnce


Free tea/coffes


paid cab services no door 2 door pickup, less salary, now growth, poor & less skillset management
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Productive place to work, gives good opportunity to enhance your skills.

Exl is good place to start your professional career, company provides good work life balance. Project offers numerous opportunities to enhance and harness our skills. Company leaders and superiors are very supportive.


Flexible working time, Job security


Poor salary package
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Life at Excel

While the company itself may have some positive attributes, such as good products or services, it appears that the management is not effective in creating an environment that is conducive to employee satisfaction or growth.One of the most significant issues is the lack of opportunities for career advancement. This can be a major source of frustration for employees who are looking to grow and develop their skills. Additionally, the lack of work-life balance and the expectation of overwork without appropriate breaks can contribute to burnout and reduced productivity. It's also concerning that the company does not provide fun activities for employees, which can be important for building a positive workplace culture.Another issue you raise is the policy around phones. While it's understandable that some companies may restrict phone use during work hours, it's inconsistent to allow work from home but not allow phones in the office. This can make it difficult for employees to stay connected with colleagues and may contribute to feelings of isolation.Overall, it appears that Exl may not be the best place to work for those looking for a positive work environment and opportunities for career growth. However, it's important to note that individual experiences may vary and it's possible that some employees may have a more positive experience at the company.


Job security


Work Life balance
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Good and families environment

Good company for learning and working environment and gives satisfaction . Growth and salary hike os not so good . You need to spent many years here for ur growth.
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Worst Place

Worst Place Worst Management need employees to beg then only they feel satisfiedHate this company No manners No cutureWorst Management Worst HRHR support management only
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Good working environment

It was good experience for me because i learned something new from there and company policies and rulles are also good for employees but some times management not working on it




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Overall rating

Based on 1,858 reviews

Ratings by category

3.7 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary/Benefits
3.7 out of 5 stars for Job security/advancement
3.5 out of 5 stars for Management
3.6 out of 5 stars for Culture

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