Fidelity International
3.9 out of 5 stars.
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Fidelity International Employee Review

Worst Job Experience

1.0
Job Work/Life Balance
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Job Security/Advancement
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Job Culture
February 19, 2021
I had worked previously in Fidelity International in the client services department for a year.The job is highly stressful and is essentially just a call centre job in that you are expected to take a high volume of calls with barely any breaks in between. There are unreasonable expectations in this company with no room for errors. You are constantly monitored and there is a lack of support from those in higher positions.The workload is quite substantial. There is a lack of morale in the work place. For the level of workload the pay is not good at all, I found that I would never receive a fixed exact amount each month, and could not reach out to anyone as to why I was being underpaid.They make it seem that you can progress in your role to a higher position. But this is not the case, you will always end up working in this department and cannot move to another one in the company. Unfriendly, unsupportive, unsympathetic, management.
Ratings by category
3.0Work/Life Balance
1.0Salary/Benefits
1.0Job Security/Advancement
1.0Management
1.0Culture
Pros
Health insurance, other benefit packages
Cons
Stressful role with no real progression opportunities
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Pros
Free lunch office cabs work life balance work timings
Cons
Career growth learning
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