Fidelity International
3.9 out of 5 stars.
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Fidelity International Employee Reviews

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Slow decision makingCareer opportunities are minimumOffice environment and work culture is goodGood facilities cabs food breakouts events and employee engagement program
Pros
Free lunch office cabs work life balance work timings
Cons
Career growth learning
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Loads of cut off times which could impact fund prices ect ect the job was very stressful, management did not really offer the right support as its a results driven environment.
Pros
food allowances
Cons
some after hours and week end work to meet aggressive management timelines.
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I had worked previously in Fidelity International in the client services department for a year.The job is highly stressful and is essentially just a call centre job in that you are expected to take a high volume of calls with barely any breaks in between. There are unreasonable expectations in this company with no room for errors. You are constantly monitored and there is a lack of support from those in higher positions.The workload is quite substantial. There is a lack of morale in the work place. For the level of workload the pay is not good at all, I found that I would never receive a fixed exact amount each month, and could not reach out to anyone as to why I was being underpaid.They make it seem that you can progress in your role to a higher position. But this is not the case, you will always end up working in this department and cannot move to another one in the company. Unfriendly, unsupportive, unsympathetic, management.
Pros
Health insurance, other benefit packages
Cons
Stressful role with no real progression opportunities
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Poor company, no opportunities and its run by a group of uneducated managers who do not know what it takes to run a Client services call center successfully.
Pros
Nothing
Cons
Horrible management, no opportunities
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Cohesive work environment. Colleagues are good and caring. But pay is relatively flat if you do not get a promotion, and it can be discouraging sometimes given the amount of work you have done for the firm.
Pros
Colleagues
Cons
Pay
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Managers expect you to be on call 24/7 this place puts way too much pressure on workers and don’t appreciate your work .Clients can be very abusive I found myself exhausted at the end of each Monday which wasn’t normal
Pros
Nothing
Cons
Management and too much pressure
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I learnt alot there. The company is professional as well as has friendly and healthy environment. One would love to work there. Must recommended place to work and achieve success
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FIL provided me platform to build my career to reach to a respected position. Workplace Culture and Employee Policies are very good .FIL is Technologically advanced company which employs up to date technologies.
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Good work culture .New technology will be learn and good salary structure . you will get good amount of opportunity to develop your skill with your work
Pros
free lunch
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Very collaborative working environment overall. You need to be ready to work in Kent/Surrey with related commuting time if you live in London (between 2-3 hours return door to door depending on where you live) as most of the UK teams are based there. Few teams in London. Fidelity as an Organisation want to achieve great innovative services and products to their clients but lack sometimes clear strategic direction, management decision and support, people and funding commitments. All this would need more consistency and commitment to be really efficient.
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Breadth of Opportunities was narrow. Comparative growth was slow paced. Work Culture and Employee engagement was superb. Learning in the org is very good, attention to detail is key for success and quality of work product is extremely appreciated
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good place to work - nice people - clear objectives - achievement driven - very business like but not stressful - collaborative approach to work - really enjoyed my time here
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My work stint lasted for only 6 months but what I learned that it is technology oriented company with the blend of old and new technology.As a technology person,one will get myriad opportunity to work in different areas.
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Relaxed but fast paced work environment, good support from management to learn new skills. Flexible work time with capability to work from home. Collaborative work environment
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Well respected asset manager with a lot of talented people. Forward thinking and making efforts to improve collaboration. Usual issues expected as per any role in IM. Place to get on if you work hard and your face fits.
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It was a true adventure. Meeting the digital team who are all amazing people who work hard but play just as hard. It is a real team spirit there and noone is left taking the blame. The email team manager was by far one of the best in my career.
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Old fashioned company - not much progress or new thinking. There is a view that challenge never occurs as no one wants to rock the boat so new ideas are never brought forward
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Great opportunity for learning, all staff very approachable, the company supports education and voluntary work, great opportunities for career progression.
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Good work life balance with opportunities to learn and Grow, opportunities to work from UK, company offers really good benefits e.g free lunch ,shuttle service etc.
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Fidelity is a really good company to work with and a great place to grow one's career. It takes care of its employees really well and has a perfect work-life balance.
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Progressive with ample opportunities. Salary is fine could be better though. Employee benefits are fine and at par with other companies. Can recommend.
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