Fidelity International Employee Reviews
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Slow decision makingCareer opportunities are minimumOffice environment and work culture is goodGood facilities cabs food breakouts events and employee engagement program
Free lunch office cabs work life balance work timings
Career growth learning
Loads of cut off times which could impact fund prices ect ect the job was very stressful, management did not really offer the right support as its a results driven environment.
some after hours and week end work to meet aggressive management timelines.
I had worked previously in Fidelity International in the client services department for a year.The job is highly stressful and is essentially just a call centre job in that you are expected to take a high volume of calls with barely any breaks in between. There are unreasonable expectations in this company with no room for errors. You are constantly monitored and there is a lack of support from those in higher positions.The workload is quite substantial. There is a lack of morale in the work place. For the level of workload the pay is not good at all, I found that I would never receive a fixed exact amount each month, and could not reach out to anyone as to why I was being underpaid.They make it seem that you can progress in your role to a higher position. But this is not the case, you will always end up working in this department and cannot move to another one in the company. Unfriendly, unsupportive, unsympathetic, management.
Health insurance, other benefit packages
Stressful role with no real progression opportunities
Managers expect you to be on call 24/7 this place puts way too much pressure on workers and don’t appreciate your work .Clients can be very abusive I found myself exhausted at the end of each Monday which wasn’t normal
Management and too much pressure
Very collaborative working environment overall. You need to be ready to work in Kent/Surrey with related commuting time if you live in London (between 2-3 hours return door to door depending on where you live) as most of the UK teams are based there. Few teams in London. Fidelity as an Organisation want to achieve great innovative services and products to their clients but lack sometimes clear strategic direction, management decision and support, people and funding commitments. All this would need more consistency and commitment to be really efficient.
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Breadth of Opportunities was narrow. Comparative growth was slow paced. Work Culture and Employee engagement was superb. Learning in the org is very good, attention to detail is key for success and quality of work product is extremely appreciated
It was a true adventure. Meeting the digital team who are all amazing people who work hard but play just as hard. It is a real team spirit there and noone is left taking the blame. The email team manager was by far one of the best in my career.
Old fashioned company - not much progress or new thinking. There is a view that challenge never occurs as no one wants to rock the boat so new ideas are never brought forward