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Firstsource Solutions
3.3 out of 5 stars.
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Firstsource Solutions Careers and Employment

About the company

  • CEO
    Vipul Khanna
  • Founded
    1995
  • Company size
    more than 10,000
  • Revenue
    ₹ 50M - ₹ 100M
  • Industry
    Financial Services

Jobs

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Browse jobs by category

Customer Service

30 jobs

Salaries

Salary estimated from 620 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 2,243 reviews and is evolving.
4.0120174.1120184.0420193.7320204.252021

Reviews

Customer Care Executive (Operations) in Technopolis bldg , 12 & 13th flr , salt lake , sector - 5 , kolkata - 91
on June 15, 2021
handlling customer (inbound) calls ,in a smart way
the work culture there is very much professional, need to focus on the given work and give your 100% to achieve the needed target, the hardest part of the job is to get the positive C_SAT ( customer satisfaction score), other than every part of the job is achievable. Overall a very good experience for the life time
Sr. CSA (Customer Support Associate) in Bengaluru, Karnataka
on June 6, 2021
Not good to work in Firstsource
Hi All,This is what I had experienced working in Firstsource for 4 plus years in Firstsource. I feel its not good to work in Firstsource, as the pay is less, office politics is more, growth is only for the one who is good with the managers doing their personal work, not office related or the talented and hard working people. Thank you, Try other companies instead of joining here, if you get a good opportunity elsewhere..
Conventional Underwriter in Banglore
on May 25, 2021
Great place to work
Very nice company with good benefits, TL and Managers are good. They are very responsible and supportive. I suggest this company who wants to start their career in US Mortgage under writing.
Process Leader in Hubli City, Karnataka
on May 18, 2021
My best work place of my life
At the time i joined the company i learnt many thing and have grown up all my skills and company has helped all kind of learning activities training programs good leaderships good growth, i had joined as an telecaller and at time i was leaving i have take F2 grade it was my pleasure working at Hubli location may of the members now also welling to work in that company i wish that company owner to reopen at Hubli it will be a great help
CSR - Customer Service Representative in mumbai
on May 12, 2021
I used to work there
Well. It's a good company if you are just starting your career in BPO. Work culture and everything else is good except for the pay. They have one of the least take home salaries in the industry.

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Questions and answers

People have asked 41 questions about working at Firstsource Solutions. See the answers, explore popular topics and discover unique insights from Firstsource Solutions employees.

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Interview insights

Insights from 220 Indeed users who have interviewed with Firstsource Solutions within the last 5 years.
Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Interview questions are related to the process.

Shared on February 28, 2019

Keyboard test, Knowledge test, HR round.

Shared on April 11, 2018

Where did you see yourself afyer 5 years

Shared on April 5, 2018

Firstsource Solutions locations

3.9
Bengaluru, Karnataka
4.1
Mumbai, Maharashtra
3.9
Chennai, Tamil Nadu
4.0
Vijayawada, Andhra Pradesh
4.1
Kolkata, West Bengal
4.1
Bhopal, Madhya Pradesh
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